We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Needs refining” 4 of 5 stars
Review of The Brazilian Court Hotel

Save Saved
You added The Brazilian Court Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
The Brazilian Court Hotel
4.5 of 5 Hotel   |   301 Australian Avenue, Palm Beach, FL 33480   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #4 of 10 hotels in Palm Beach
Connecticut
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Needs refining”
4 of 5 stars Reviewed November 15, 2012

Spent 3 nights there for a wedding held at the Flagler Museum. Cafe Boulod should have been wonderful, but it was horrible! The service was beyond awful -- appetizers took ONE hour, entrees 45 mins later....inexperienced, poor wait staff -- go elsewhere for dinner, but breakfast was fine! Room had a broken shower fixture and blown light bulbs -- so, within 5 minutes of arriving, we were already calling the front desk for help. A 5-star should not be like this. Staff at the desk and lobby, great, but improvements are needed.

Room Tip: Pool views are preferable and quiet.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

282 people have reviewed this hotel

Traveler rating
    169
    50
    30
    21
    12
See reviews for
21
149
18
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
4 of 5 stars Reviewed November 12, 2012 via mobile

Very unique & private, great atmosphere but we experienced a delay checking in, fixing door lock, cleaning the room and with our dinner reservation too. The food and ambiance was excellent. Planning to return in February; hope the minor issues have been corrected.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrazilianCourtPB, Manager at The Brazilian Court Hotel, responded to this review, November 13, 2012
Dear agome,

Thank you for sharing your experience with us. I am sorry to hear about the delays and inconveniences during your stay.
If you are willing to send me a private email with your name and or room number I can address the room door issue and look into the reservation/check in delay. Guest feedback is our greatest training tool. Lastly, Housekeeping always accepts time requests for service as well.
I know that the staff at The Brazilian Court Hotel strives for perfection and that you will be pleasantly pleased when you return in February. We look forward to serving you again!
I apologize again for the issues you experienced during your recent visit.

Cordially Yours,
Molly Carter
Rooms Division Manager
mcarter@braziliancourt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New England
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 1, 2012

The Brazilian Court is a good hotel, but the most valuable asset associated with this property is the people who work there. From the moment you arrive, to the moment you leave, you receive 5 star service. I was shocked that, after about an hour there, every staff member that I interacted with knew my name and. after the first night at the bar, the bartender was able to anticipate my order. The restaurant wait staff, especially Manny and Ryan, were great people to work with . . . always professional, always friendly, just great in every sense of the word. This hotel is lucky to have people like them; I travel a lot, and people like them are, in most places, the exception, not the rule.

The grounds of the hotel are spectacular, almost oasis-like. They are spacious, and ideal for lounging in shade of the palm trees. The lounge chairs themselves -- especially the "couple" lounges -- are perfect for a nice afternoon's nap. My only criticism of the grounds is that, in my opinion, the pool could have been kept much cleaner. It wasn't bad by any means, but there was an abundance of sand and debris that, for a hotel of this caliber, you just wouldn't expect to see. Of course, you can also always visit the beach -- 2 blocks away -- when you tire of the grounds.

The rooms are also very well-appointed and the beds are amazingly comfortable. In an age where everyone has some form of I-Pad or similar device, however, I might suggest a docking/charging station as standard equipment. Again, however -- and this is why I didn't leave a 5 star rating -- the hallways (especially the carpeting) seemed a bit worn in places (and sometimes not well vacuumed). I don't want to overstate this, because they were still better than most places, but just not up to the standards that I think the Brazilian Court would aspire to.

Breakfasts at the BC are spectacular, and I would encourage you to diet before arriving here. I had pancakes, omelettes, eggs, croissants -- no matter what I ordered, it was spectacular (although I might encourage the kitchen to degrease the homefries and breakfast meats a bit before serving them, although they were still great nonetheless).

Finally, the bar is a fun place to have a drink at the end of the day and to people watch.

I hope my few minor suggestions are not off-putting. All in all, the BC is just a great spot and I will definitely stay here again.

Room Tip: I really recommend the two-room suite if you are travelling with your spouse (or significant other...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrazilianCourtPB, Manager at The Brazilian Court Hotel, responded to this review, November 5, 2012
Dear MorganFan,

Thank you for the wonderful mixture of compliments and criticism. The Brazilian Court Hotel is constantly assigning projects and work to the maintenance staff. Carpeting is in the process of being replaced as well as the pool marcite. We are awaiting DVD/IPOD stations that will soon be available upon request.
Thank you again for your feedback and we look forward to having you stay again soon.

Cordially Yours,
Molly Carter
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
67 reviews 67 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed October 29, 2012

My wife and I were looking for a "relaxing corner" in S. Florida, for a 3 day get-away and found the property through it's "Leading Hotels of the World" affiliation. Our initial disappointment that the property was not on the Ocean was put to rest as we realized "Hurricane Sandy" was headed our way, and a beach day probably would have not been on our itinerary :-)

The property is situated in a charming residential block in the heart of Palm Beach. It's two blocks from the Horse Fountain/Reflection Pool, Worth Avenue, and just a few blocks from the beach. Lovely setting for a stroll to/on the beach, Worth Avenue or just to explore the vicinity. Here I should mention I noticed bicycles available for guests by the valet stand (a feature I will def. take advantage of on my next stay :)

Another feature worth mentioning I will also be taking advantage of on my next stay is the "beach drop off" service. No, unfortunately they no longer offer a "beach club" BUT..... They will be happy to set up umbrellas, drive you to the Ocean (a mere few minutes/few blocks away) and come back to pick you up at an agreed time.... A VERY gracious service as this (IMHO) makes up for the property not being ON the ocean :)

Check in was flawless! Despite our having arrived early, not only did they have a room ready, they honored our "Leading Hotels of the World" membership instantaneously with a FABULOUS suite upgrade, welcome gift w/note and comped our Valet parking as well. Welcoming smiles with a prompt and professional flow had us in our suite in no time at all.

We arrived at noon and promptly made reservations at the Boulud on the premisses.... We enjoyed a DELIGHTFUL 3 course lunch in a semi formal but down to earth environment while alternating Bossa Nova, Jazz and other soothing beats perfected the atmosphere.... Perfect Caipirinhas and at $21 Prix Fix menu, is a MUST DO while at the property (only offered Mon-Fri. BTW).

The room was Comfortable, IMMACULATELY clean with 2 tvs. dvd players, jetted tub, sink wine fridge, and water pressure to DIE FOR... See pics for room details. (suite 228 I believe)

A 10 min. drive over the bridge will have you at the City Place with plenty of options for additional dining, movies, night clubs etc.. Also worth mentioning (pun intended :) short walk onto Worth Avenue is a lovely place called "Pizza al Fresco" (see reviews) for excellent fresh toppings pizza!!!

Breakfast was pricey ($18 for an egg white omelet :(), but otherwise, very fresh, tasty and in a lovely setting. Lots of lounge areas outdoors and a lovely "reading room" indoors, successfully completed our "relaxing weekend" and guaranteed our return....

Small pool :( but the "beach escort" makes up for it... Would do the beach first, then the pool for drinks, next time...

Quaint, Cozy and a perfect spot to take a load off while in the area.... Will be back....

Hope this helps :-)

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrazilianCourtPB, Manager at The Brazilian Court Hotel, responded to this review, November 5, 2012
Dear NYCMickey,

What an experience! Sounds like you found your relaxation destination! I will share your comments with the team who I know will be excited to hear about your experience.

We look forward to serving you again in the future.

Cordially Yours,
Molly Carter
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2012

A family reunion brought 4 generations of us to Palm Beach. Some us stayed at The Brazilian Court. The friendly yet discreet and professional staff was extraordinary from the moment we drove up, to our leaving the next day for the airport (including their having printed our Boarding Passes for us when we checked out.) The hotel grounds are just beautiful and impeccably landscaped. Lunch in the Bouloud restaurant is wonderful, and its wine list is comprehensive and quite reasonably priced. Our suite was stunning, comfortable, yet fit for a King. A delicious roomservice breakfast was a special treat. We used to be "Breakers" people. And now we are converted!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrazilianCourtPB, Manager at The Brazilian Court Hotel, responded to this review, October 24, 2012
Dear NYCMickey,

A family reunion?! Four Generations?! That sounds like an exciting gathering and vacation! I am so happy that you were able to stay at The Brazilian Court which is the perfect match for the perfect reason to be with the perfect people!
We will be here the next time you all get together!

Cordially Yours,
Molly Carter
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlantic Highlands, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2012

Was in need of a little r and r; booked a 4 day package -- it was perfect! Easy walk to beach and shopping on Worth Avenue. The perfect escape to unwind and relax. Daniel Boulud restaurant; has excellent wine selection w/ knowledgeable staff. In fact, I couldn't say enough nice things about the entire staff of the Brazillian Court; they all go above and beyond for guests -- an excellent experience. A great escape for a couple; would also recommend for solo travellers seeking an upscale escape.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrazilianCourtPB, Manager at The Brazilian Court Hotel, responded to this review, October 24, 2012
Dear Olga M,

Thank you for sharing details about your recent stay. We know that R&R is important to many of our guests so the ambience at The Brazilian Court caters to this need! I will share your kind words with the staff who I know will be proud to hear it.
Thank you again and we look forward to having you back again soon!

Cordially Yours,
Molly Carter
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2012

My company hosted C-level executives for a private cocktail reception in the main courtyard followed by a dinner for 22 in the private dining room. Everything about the Brazilian Court was a perfect 10 out of 10. The valet warmly greeted our incoming guests, reception efficiently checked them in and then personally escorted each of them to the nearby courtyard for drinks and hors d' oeuvres. The catering team had erected a special courtyard tent to shield us from any potential rain (which fortunately we did not encounter) and kept the drinks and foods flowing for the two hour cocktail reception. One of the main hotel managers was kind enough to stay for much of the event to personally ensure that everything went exactly as planned.

Once we moved inside to Cafe Boulud's large private dining room overlooking the courtyard, we were presented with customized menus bearing our corporate logo and a delicious selection of entrees. Every guest received personal attention -- no one ever wanted for a refill and the timing of each course flowed perfectly with our agenda. This was the finest Duck breast I've ever had; other guests commented very positively on their Salmon as well. The waitstaff was particularly attentive and the dinner execution and quality was flawless.

The rooms were exceptionally well appointed and the bed quite comfortable. The Jacuzzi tub is worthy of note; it was the most powerful in-room jet tub I've ever encountered (and it didn't even look like one). The hotel branded soaps and shampoo were pleasant. The following morning, we reconvened with a smaller group for a private breakfast in the same dining room. Everything went just as planned.

The Brazilian Court is a special mixture of vintage charm, intimate, private courtyards and a timeless, stylish bar and dining area. This hotel is understated and tucked-away in a very private setting, yet only a one-minute walk to nearby Worth Avenue; so it may have the best location of all Palm Beach Hotels for nearby shopping and dining selections. This overnight stay and two dining events were both flawless and unforgettable.

Room Tip: In this hotel, you want rooms that view the private interior courtyards. The landscaping is dramati...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrazilianCourtPB, Manager at The Brazilian Court Hotel, responded to this review, October 15, 2012
Dear Ryan M,

WOW! I am blown away by your words! Impeccable, perfect, 10 out of 10, warm greetings, efficiency, attentiveness, flawless, and unforgettable! This is exactly what we want The Brazilian Court to be remembered for!

Thank you for taking time to share the details of your stay.

Cordially Yours,
Molly Carter
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to The Brazilian Court Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Brazilian Court Hotel

Address: 301 Australian Avenue, Palm Beach, FL 33480
Phone Number:
Location: United States > Florida > Palm Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Palm Beach
#4 Spa Hotel in Palm Beach
#4 Family Hotel in Palm Beach
#4 Luxury Hotel in Palm Beach
#4 Business Hotel in Palm Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Brazilian Court Hotel 4.5*
Reservation Options:
TripAdvisor is proud to partner with LHW, Priceline, Booking.com, Orbitz, Hotels.com, Travelocity, Tingo, HotelsClick, getaroom.com, Otel, Despegar.com, Agoda, TripOnline SA, BookingOdigeoWL, Expedia and Venere so you can book your The Brazilian Court Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Brazilian Court Palm Beach
The Brazilian Court Hotel Palm Beach, Florida

Owners: What's your side of the story?

If you own or manage The Brazilian Court Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.