Very friendly hotel staff. Clean rooms with comfortable beds and basic furnishings. I think with a bit more interior decorating with upgrade to the furniture this could be a real gem. The air conditioner was a bit loud but kept the room cool. There are no blackout curtains so if you are a late sleeper this could be an issue. There is a good flight of stairs and no elevator to the rooms on the second floor which may be a problem for some with mobility issues. The location is great for old town Palm Beach.