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“Great hotel and location” 5 of 5 stars
Review of Colony Hotel

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Colony Hotel
4.0 of 5 Hotel   |   155 Hammon Avenue, Palm Beach, FL 33480   |  
Hotel amenities
Ranked #8 of 10 Hotels in Palm Beach
Naples, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Great hotel and location”
5 of 5 stars Reviewed April 4, 2013

Loved this hotel. Breakfast and lunch were wonderful- servers for lunch and breakfast were friendly and cheerful. We had a late bite outside about 10pm, waiter was less than friendly, but food was great. Definitely would stay here again- location was perfect.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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119 reviews from our community

Traveler rating
    51
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    20
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    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
connecticut
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 20, 2013

I really tried hard to find reasons to love this hotel. It is on the smaller size of most hotels these days, with under a 100 rooms, which when done right can be exceptional. It is older and has much of the charm of some old world hotels in the States. I was willing to completely forgive the view from my room of a parking garage just across the alley. After all, it is not the fault of the hotel that development has risen around them.

I was impessed with many things: the lobby is lovely, with a couple of big, real orchid arrangements, tall ceilings and comfortable chairs. The bathroom accessories are the high quality L'Occitane and the bed was comfortable with very nice quality bedding. But in the end there were too many small problems to rank the hotel above average. First, the room keys did not work on check in. No big problem, but then they didn't work on the third day again. Not a big deal but still it is annoying to have to return to the front desk each time. Second the television remote didn't work. A call to the front desk eventually got the problem fixed after numerous attempts to replace the remote, they brought in a new TV and solved the problem.

The Polo Restaurant at the hotel had a decent bar and breakfast was quite good. There is a cabaret just off the lobby which appeared to be very popular. There is a small cafe in the hotel as well but it is only open until 3pm. Very nearby is Worth Avenue, filled with high end stores and exceptional restaurants. The clientele of the hotel seems reflective of Palm Springs itself, mostly near and post retirement. No children were observed and very few younger adults, other than staff.

In the end it became harder to overlook some of the other problems: peeling paint in the bathroom and dusty slats of the air conditioning vent. Small problems to be sure, but I really, really wanted to love this place and just couldn't quite get there.

Room Tip: Ask for a room on the 5th or 6th floor on the street side. The view has to be better.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skillman, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 10, 2013

Recently we stayed at the Colony in Palm Beach for 4 days. We had stayed there before and had an enjoyable experience. The location is great both in terms of proximity to shops and restaurants but also a short walk to the beach. The pool area is extremely comfortable: not large but spacious enough that you dont feel crowded even when the hotel is busy.
On this particular occasion we had an issue with our reservation. Karen, the manager, could not have been more helpful and accomodating. We owe her a big thanks for making our stay so enjoyable.

Room Tip: Request a renovated room as some have been recently redone.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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White Plains, New York
Top Contributor
244 reviews 244 reviews
29 hotel reviews
Reviews in 78 cities Reviews in 78 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed March 4, 2013

The Colony is an old world Palm Beach hotel that has a nice dining room. You can have a romantic dinner in a nice setting. They specialize in steak which are pretty good, not great. There is also a good prime rib. They have a uninspired wine list on the expensive side. There is a great band on weekends. Service is spotty at best. It is an enjoyable evening out where you can dine and dance.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Service
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California
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 25, 2013

The Colony Hotel in Palm Beach is an old time Florida hotel with tons of charm and that personal touch that is so rare these days. They actually remember your name and the waitress at breakfast pretty much knows what you want by the second day. The pool is next to the outdoor dining patio, so the kids can swim while you have lunch! It is all so civilized! I have been going to the Colony off and on for ten years and it is always the same...pleasant. Perfect location just off Worth Ave and only a couple blocks from the beach. The rooms are not huge, but well outfitted and reasonably quiet. We had a street side room this trip and hardly noticed any noise...of course traffic is not a big deal in Palm Beach at any time. One of the staff members that has been there a number of years even remembered me from my last visit several years ago. When does that happen? Breakfast is excellent. Cafe attached to hotel is actually quite good and a good spot for food on the go. People return to the Colony year after year because of the treatment they get. It isn't a bargain by any means, but you are always treated well and it is always a dependable and pleasant place to stay. I will return next time I am in Palm Beach.

Room Tip: Second floor rooms are very handy and have a back staircase directly to the pool area.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rhinebeck, New York
Top Contributor
117 reviews 117 reviews
15 hotel reviews
Reviews in 36 cities Reviews in 36 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed February 19, 2013

Stayed here on a business trip 2 years ago in February .Popped in the other day, to say hello, and to reminisce. I would highly recommend, this boutique style hotel, while staying in Palm Beach. Firstly, their rooms are spacious, and beautifully decorated. Secondly, their pool and grounds are gorgeous. Lastly, the Colony employees, are always professional ,and personal, thank you! There is always a buzz in the air at the Colony, with a lively bar scene, and an amazing Jazz Club! No you will not be bored, at this little hotel. If you are into viewing famous people, especially politicians, you will find one among the crowd. I almost forgot to mention, this hotel is located 1 block from Worth Ave, and I block to the beautiful beach!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 18, 2013

The Colony Hotel has the best location in palm beach. It's a little tired, but still charming. Our room was great. The staff seems more interested in procedures and policies than customer service, and that's a drawback. It's an attitude, eventually if one persists they do the right thing, but it's a 'not my job' thing initially at the Front desk and concierge.The ac in our room was not working well when we checked in, eventually it was repaired, but there was a negotiation to get it done. Restaurant service was good.

No fitness center.

Room Tip: Try room 301
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Colony Hotel

Address: 155 Hammon Avenue, Palm Beach, FL 33480
Location: United States > Florida > Palm Beach
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#6 Luxury Hotel in Palm Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Colony Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
Beautiful boutique hotel located in the heart of Palm Beach decorated in British Colonial splendor. Close to world class shopping on Worth Avenue. Walk to the beach. Friendly staff and impeccable service. ... more   less 
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Also Known As:
Colony Palm Beach
Colony Hotel Palm Beach, Florida

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