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“Recent Stay” 5 of 5 stars
Review of Colony Hotel

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Colony Hotel
4.0 of 5 Hotel   |   155 Hammon Avenue, Palm Beach, FL 33480   |  
Hotel amenities
Ranked #7 of 10 Hotels in Palm Beach
Skillman, New Jersey
Level Contributor
3 reviews
3 hotel reviews
“Recent Stay”
5 of 5 stars Reviewed March 10, 2013

Recently we stayed at the Colony in Palm Beach for 4 days. We had stayed there before and had an enjoyable experience. The location is great both in terms of proximity to shops and restaurants but also a short walk to the beach. The pool area is extremely comfortable: not large but spacious enough that you dont feel crowded even when the hotel is busy.
On this particular occasion we had an issue with our reservation. Karen, the manager, could not have been more helpful and accomodating. We owe her a big thanks for making our stay so enjoyable.

Room Tip: Request a renovated room as some have been recently redone.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    78
    25
    25
    19
    16
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
White Plains, New York
Level Contributor
382 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 stars Reviewed March 4, 2013

The Colony is an old world Palm Beach hotel that has a nice dining room. You can have a romantic dinner in a nice setting. They specialize in steak which are pretty good, not great. There is also a good prime rib. They have a uninspired wine list on the expensive side. There is a great band on weekends. Service is spotty at best. It is an enjoyable evening out where you can dine and dance.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 25, 2013

The Colony Hotel in Palm Beach is an old time Florida hotel with tons of charm and that personal touch that is so rare these days. They actually remember your name and the waitress at breakfast pretty much knows what you want by the second day. The pool is next to the outdoor dining patio, so the kids can swim while you have lunch! It is all so civilized! I have been going to the Colony off and on for ten years and it is always the same...pleasant. Perfect location just off Worth Ave and only a couple blocks from the beach. The rooms are not huge, but well outfitted and reasonably quiet. We had a street side room this trip and hardly noticed any noise...of course traffic is not a big deal in Palm Beach at any time. One of the staff members that has been there a number of years even remembered me from my last visit several years ago. When does that happen? Breakfast is excellent. Cafe attached to hotel is actually quite good and a good spot for food on the go. People return to the Colony year after year because of the treatment they get. It isn't a bargain by any means, but you are always treated well and it is always a dependable and pleasant place to stay. I will return next time I am in Palm Beach.

Room Tip: Second floor rooms are very handy and have a back staircase directly to the pool area.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhinebeck, New York
Level Contributor
116 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed February 19, 2013

Stayed here on a business trip 2 years ago in February .Popped in the other day, to say hello, and to reminisce. I would highly recommend, this boutique style hotel, while staying in Palm Beach. Firstly, their rooms are spacious, and beautifully decorated. Secondly, their pool and grounds are gorgeous. Lastly, the Colony employees, are always professional ,and personal, thank you! There is always a buzz in the air at the Colony, with a lively bar scene, and an amazing Jazz Club! No you will not be bored, at this little hotel. If you are into viewing famous people, especially politicians, you will find one among the crowd. I almost forgot to mention, this hotel is located 1 block from Worth Ave, and I block to the beautiful beach!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas, United States
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 18, 2013

The Colony Hotel has the best location in palm beach. It's a little tired, but still charming. Our room was great. The staff seems more interested in procedures and policies than customer service, and that's a drawback. It's an attitude, eventually if one persists they do the right thing, but it's a 'not my job' thing initially at the Front desk and concierge.The ac in our room was not working well when we checked in, eventually it was repaired, but there was a negotiation to get it done. Restaurant service was good.

No fitness center.

Room Tip: Try room 301
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 4, 2013

The hotel is lovely. Nice pool area, nice service and nice breakfast. I enjoyed using the bikes that were available for rent at the front. But such thin walls! I was awoken in the middle of the night to the sounds of the woman in the next room coughing violently and was kept awake by it for a good part of the night.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
north kingstown
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed January 28, 2013

My party of 4 recently dined at the Polo Room. We sat outside with candle light which was lovely . However, I found the wait staff very cold. I ordered Chilean sea bass which I have had many times. When it arrived it looked and tasted like swordfish, which I have also eaten many times. When I questioned the wait person she insisted that it was Chilean sea bass. Not wanting to create a scene, I accepted the meal. But I know from my many experiences it was not what was ordered and paid for.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, Guest Relations Manager at Colony Hotel, responded to this review, January 31, 2013
Chef de Cuisine Steven Darling tells me the reference might be to a portion cut from the tapered end of the large Chilean Sea Bass filet....which could account for the appearance of swordfish. The Colony has not purchased swordfish in recent years. Wish the guest had mentioned this concern-we would have happily given a replacement Dover Sole (our big seafood seller).
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Prices are for 1 room, 2 adults
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Additional Information about Colony Hotel

Address: 155 Hammon Avenue, Palm Beach, FL 33480
Location: United States > Florida > Palm Beach
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
#6 Luxury Hotel in Palm Beach
#6 Family Hotel in Palm Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Colony Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
Beautiful boutique hotel located in the heart of Palm Beach decorated in British Colonial splendor. Close to world class shopping on Worth Avenue. Walk to the beach. Friendly staff and impeccable service. ... more   less 
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Also Known As:
Colony Palm Beach
Colony Hotel Palm Beach, Florida

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