We stayed at the Presidential and Duke of Windsor Suites in July 2012 on our summer vacation. Initial impression of the rooms was positive but sadly this was superficial. Presidential suite is noisy (2 x Aircon machines adjacent to main bedroom), bedroom curtains need lining to block out light and wifi coverage is useless. Duke of Windsor is better but tvs in bedrooms do not work. Hotel pool looks and feels dirty - we had to ask for a dead frog to be removed after it had been there for three days - nice. Breakfast food and service are excellent. Valet also friendly. Other than this though we have never been made to feel so unwelcome. Dress codes and service attitudes are archaic - "collared" shirt is needed in the only bar in the hotel if you want a drink on vacation in july when it is 100 degrees outside. Bar staff are supercilious and arrogant. The fact that we were all under 70 years old clearly rendered us not good enough for this barely four star hotel. To cap it all we had to check out three days early because of an ant infestation in the Duke of Windsor suite which left us all covered in bites. Not an hotel for anyone who wants to relax on vacation. This place is living on long faded glories. We will not be back...
- Also Known As:
- Colony Palm Beach
- Colony Hotel Palm Beach, Florida
- Official Description (provided by the hotel):
- Beautiful boutique hotel located in the heart of Palm Beach decorated in British Colonial splendor. Close to world class shopping on Worth Avenue. Walk to the beach. Friendly staff and impeccable service. ... more less
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