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“Comfortable hotel” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Palm Bay

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Holiday Inn Express Hotel & Suites Palm Bay
2.5 of 5 Hotel   |   1206 SE Malabar Road, Palm Bay, FL 32907   |  
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Ranked #1 of 6 Hotels in Palm Bay
GreenLeadersGold level
Atlanta, Georgia
Top Contributor
123 reviews 123 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
43 helpful votes 43 helpful votes
“Comfortable hotel”
4 of 5 stars Reviewed March 7, 2013

This is a nice enough hotel just on the east side of interstate 95. The lobby was typical of what you would see in this type of hotel, a sitting area, breakfast area and check in counter. My room was on the 4th floor, so I relied a bit on the elevator, which was a little slower than I'm used to, no big deal. The room was comfortable, nice bed, nice flat screen TV, and the bathroom was clean.
What I didn't like about this hotel was that you could not make a left hand turn out of the hotel entrance/exit. You have to go east, through a traffic light and make a U turn. Minor inconvenience, but you could get stuck at the light both times, heading east, and then again heading west. This is most likely not the hotel's fault.
The other thing that I didn't like was that I got locked out of my room. No, I didn't leave the key in the room, I had it, it just didn't open the door. Had it reprogrammed, and again it didn't work. The deadbolt apparently engaged when the door closed. The front desk told me that I would have to wait 45 minutes for maintenance to come in for the day. Luckily someone figured out that there was an electronic box that they could plug into the key slot and electronically disengage the deadbolt. There's a first time for everything.
The front desk people were cheerful and always said hello.

Room Tip: I had a top floor room facing the main road and heard no road noise at all. The hotel is set pretty...
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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164 reviews from our community

Traveler rating
    108
    38
    10
    5
    3
See reviews for
53
34
14
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 28, 2013

I am a business traveler staying in hotels 50-100 nights per year.

I stayed at this HIEx on a personal trip, though I stay at HIEx often for business (by choice).

This HIEx is definitely one of the nicest (if not the best) I have ever stayed at. Staff was courteous and friendly. Management was also responsive to Priority Rewards questions I had.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pawleys Island, South Carolina
Top Contributor
95 reviews 95 reviews
72 hotel reviews
Reviews in 54 cities Reviews in 54 cities
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed February 27, 2013

My husband and I stayed here for one night while visiting relatives in Palm Bay. We checked in here after checking out of another hotel where the odor of air freshener throughout the hotel was quite strong and very aggravating to my allergies. This HI Express hotel smelled clean and fresh (pets only allowed on the first floor). Holly and PK were very welcoming and extremely helpful. The rooms were very clean and comfortable, furnishings were up-to-date and there was ample lighting and electrical outlets. The only possible complaint - and not one the management can fix - is that you can hear other doors in the hallway closing. However, having the fan on helps to mask this somewhat. We will definitely stay here again in the future!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
113 reviews 113 reviews
34 hotel reviews
Reviews in 69 cities Reviews in 69 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 24, 2013

Everything you expect from the Holiday Inn brand: clean, well appointed, spacious and friendly staff. Nice location. Would certainly stay again if ever in the area. Breakfast was good and wi fi signal in room was very useful.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Irwin, Pennsylvania
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 11, 2013

What else can I say? Large room, very clean, comfortable, pleasant staff -- a small pool -- and a pretty decent free breakfast. Melbourne Beach which was close by was beautiful and would be worth staying an extra day or two. We only stopped for a day on our way to Key West from PA.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gainesville, Florida
Senior Contributor
25 reviews 25 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 3, 2013

My room was surprisingly large, the bed was comfortable, and the desk was accompanied by an executive-style office chair. Wi-fi had a good signal. The free hot breakfast was exceptional -- scrambled eggs, sausage, french toast, pancakes, as well as the usual assortment of breads, cakes, juice, coffee, etc. All the employees I encountered were uniformly friendly and helpful.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brockville, Canada
Top Contributor
77 reviews 77 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed January 23, 2013

This Holiday Inn was very similar to others except for the first time ever it only had a shower.
The hotel was clean and service good. Only complaint was the food at breakfast had a very preserved taste.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review, August 14, 2013
Dear Sansail,

Thanks for taking the time to contribute your feedback, we are always eager to find out our guests opinion. I am sorry the food served fell below your expectations. We will ensure this feedback is passed on to the relevant department for improvements. I hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Palm Bay

Address: 1206 SE Malabar Road, Palm Bay, FL 32907
Phone Number:
Location: United States > Florida > Palm Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Palm Bay
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Palm Bay 2.5*
Number of rooms: 84
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Holiday Inn Express Hotel And Suites Palm Bay

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