The beach venue is new and delightful. Very well appointed rooms, not huge, but well done and new; so we booked a room for our son and his bride on their wedding night in late April. We specifically requested the beach side (we are locals and watched the hotel's progress on their beach property) and perhaps we were too early. As they do not have a beach office, we went to the main hotel on Tamiami Trail, paid and got the key before the wedding itself. Our son and his bride went to the motel seven or eigh hours ater, after the reception and took a walk along the beach which was lovely -- moon and all!! However, they also desired a shower before going to bed,...but Yikes! there was no hot water. At that point, they shrugged it off ( knowing there was no onsite manager's office.) When there was no hot water the next morning, they called me. So, I contacted the main site about 10:30 AM. and there was a quick response at this point, but it wasn't really nice the newlyweds had to go through this. Further, the fan in their room was not balanced properly i.e. it hummed at each swish, so their planned night of falling asleep listening to the waves with a gentle swish overhead was thwarted. While the AC did work, they could have been at the local Hampton Inn at that point. Additionally, it must be noted that the breakfast supposedly included in the $200 evening was not on site, but required an early return to the main facility in Osprey (this was not explained ahead of time.)
When I returned the key the next day, I mentioned the issues to the woman at the desk. She was miffed that I said anything -- even though I did it succinctly and quietly, after she finished with the people ahead of me and so that others in the area could hear me. Without looking at me, she threw the bill on the counter and said -- I took 20 percent off, that should be sufficient. Frankly, it wasn't, but I had a breakfast to create at home for the newlyweds ( the rest of us had eaten earlier) , so I said, fine and left. SO, I guess, my review is that guests should tread carefully. They may work out some of these issues And guests can only hope they have fired the woman at the desk.
P.S. we tried to get enough information to actually have the wedding and reception there, but despite a number of calls requesting information and providing our cell phone number, we were never directly contacted -- one voicemail was left on our phone, but the our return ot it was never answered. As our fall back was our dock and home, it would have been wonderful to switch the location even up to the last minute. (their setting is lovely and while Dad is an excellent cook he would have given up his designation to share in the festivities fully!
- Official Description (provided by the hotel):
- Welcome to Bentley's Boutique Hotel located in the heart of Osprey, Florida Bentley's Boutique Hotel provides boutique style lodging in Venice/South Sarasota near Gulf Beaches and Award Winning Golf Courses.Choose from standard upscale king or two double bedded rooms or oversized executive suites and honeymoon suites many with private poolside balconies. Our new full service Sarasota Venice area hotel boasts: Free Hot Breakfast Daily, Free Business Center, Morgan's Restaurant, Osprey Tiki Bar & Grill, Underground Nightclub & Jaguar Lounge, Ballroom & Meeting Space Seating up to 150 People, Free Transportation to Siesta Key Beach and Nokomis Beach. ... more less
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