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“Nice surprise” 4 of 5 stars
Review of Super 8 Ormond Beach

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Super 8 Ormond Beach
2.0 of 5 Motel   |   1634 North US Highway 1 and I95, I-95, Exit 273, Ormond Beach, FL 32174   |  
Hotel amenities
Ranked #6 of 28 Hotels in Ormond Beach
Lowell, IN
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
“Nice surprise”
4 of 5 stars Reviewed June 28, 2012

I am usually a hotel snob, and was a little scared to stay at the Super 8. Our rate was also really, really low, so I was concerned about staying there. When we arrived, I was really surprised by how friendly the staff was and the room was very clean. I am very picky about hotel cleanliness, and this hotel passed my test. The bathroom was very, very small, but the sinks were on the outside, so it was fine. We stayed for 5 days so we were given a room with a microwave and refrigerator. The continental breakfast was okay, nothing special, they ran out of bagels on day 2 and on our last day still had not replaced them, so we had English muffins and cereal for the rest of the trip. But the friendly staff more than makes up for it. The location is good, there is a BBQ place right across the street that is fabulous and the Harley Davidson dealership is there too. It is right by the highway and pretty close to the beach. I would definitely stay there again, especially for the price. We were able to find a deal and got a 5 night stay for $200 total, you cannot beat that for this hotel.

Room Tip: Request a microwave/refrigerator.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah B, Manager at Super 8 Ormond Beach, responded to this review, July 18, 2012
Hello Rebecca C,

We are very happy that we passed the test! It means alot to our team. I am sorry to hear that we weren't able to provide the bagels during your stay, but I am happy that you found other Starter Breakfast menu items for the rest of your stay. Thank you for sharing your opinion and we will continue to strive to do our very best! We hope to see you again and until then Happy Travels...
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319 reviews from our community

Traveler rating
    176
    98
    32
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Tn
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 28, 2012

Check in was fast, Front desk clerk Miss Jackie even took the time to explained different eating places we could be interested in.

Room smelled clean on entry. Carpet was clean, lighting was very good in room, mattresses comfortable, linen great and pillow seen newer, clean bathroom and asst. toiletries. Very large TV which worked fine, free internet in the rooms. Breakfast was good. Lighting in the parking lot was excellent.

We can see Housekeeper Supervisor Miss Carmen really cares about the guests and go above and beyond to make the guests happy. She even asked us if everything was ok in the room and if they could do anything else.

I would definitely stay at this hotel again,

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah B, Manager at Super 8 Ormond Beach, responded to this review, July 18, 2012
Dear ann b,

Any hotel is only as good as the team that represents them so on that note Thank you for noticing that our Housekeeping Supervisor Carmen really cares about our hotel, her fellow co-workers as well as our guests. To her and our team your opinion is the one that counts. We can only assure you that each and every time you choose our hotel we will do everything that we can to ensure that your stay exceeds your expectations. Thank you and Happy Travels!
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Newark, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2012

Coming from Disney we stop at this motel. What a surprise. The rooms are very clean. The smell of Ctrius was pleasant, Clean linen,fresh towels but the best are the fluffy pillows.Breakfast fresh fruit, toast and cereal,orange juice. Front desk clerk Betty very nice lady. Coffee had finish and she came right along with a fresh pot of coffee. As we left, A spanish lady asked how was our stay. Told her everything was great and we thank her , she answered "Our Pleasure", WE WERE VERY IMPRESSED

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah B, Manager at Super 8 Ormond Beach, responded to this review, July 18, 2012
Dear glenn1942,

Your review of our hotel was AWESOME. Our team always strives to go the extra mile and they take pride in the job that they do and they are honoured when a guest chooses to stay with us. We hope that you will continue to stay with us each time you reach a half way mark to or from your destination, keeping in mind that if you are planning a trip to the Daytona/Ormond Beach area we are centrally located to almost everything. It would be our pleasure to have you as our guest and until then Happy Travels!
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Atlanta Ga.
Top Contributor
54 reviews 54 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 14, 2012

Staff goes out of their way to make your stay as comfortable as possible. Lets face it ...no place is perfect for everyone, but the staff at this Super 8 is top drawer....from the night desk clerk who held the last ground floor room for me without a credit card while I was driving, to the day desk person who constantly kept the breakfast Items and coffee refilled while checking out guests in a highly efficient manner. Yes the some of the breakfast items are prepackaged but look at the positive side...you won't have to worry about who handled your food getting to the biggest donut. Rooms are extremely clean and well stocked with towels and other items.
Security might be a concern for some as this hotel has outside entrances, and dim lighting in the parking lot lighting. Parking could become an issue during bike week events and they do have an overflow parking lot, but when it rains it becomes a swamp. These minor shortfalls could be easily fixed with some additional lights & gravel. Not all rooms have a micro fridge so you need to specify in your reservation. Also, there are no food vending machines on site but a 24 hr convenience store and several restaurants within walking distance. Located directly across from the worlds largest Harley Davidson dealership off I 95 means it can be a bit noisy at times but not unbearable. Overall considering the price ( under $50.) this hotel is an excellent value.

Room Tip: Specify your special requests in advance.
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah B, Manager at Super 8 Ormond Beach, responded to this review, July 18, 2012
Dear Bill_Volmary_2004,

It is always appreciated when our guests go the extra mile and let their fellow travelers know about their experiences during their travels but rarely does a guest mention all the benefits of their stay so THANK YOU! We do our very best to please all of our guests and you had an upside to everything. Our staff couldn't have been more pleased. We hope that you have an opportunity to visit us again and when you do please mention that you were the guest that posted this review so we can personally say thank you. We are apologetic however that we did not mention the convenience of the soda, snack and ice machine on the right side of the property. May you always find the positive where ever you go and until then Happy Travels!
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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2012

my husband and i went to the super 8, not really expecting much.. but when we arrived we were welcomed by the upmost respectable young woman, sarah!! she was very polite and gave great advice for fun activities to do whilst in town. i loved that we had a coffee maker in the room, and vending/ laundry facilty on site. great place for just pulling off the highway to get a great nights rest! thanks again sarah. i give this place 4 stars!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah B, Manager at Super 8 Ormond Beach, responded to this review, July 18, 2012
Dear fred h:

Thank you for your very kind review regarding our Super 8. We agree with you, Sarah is appreciated for her diligence and hard work and it is always nice when we can let her know that our guests appreciated her efforts. We will be sure to let her know. Thank you for your stay and we also look forward to your return and until then Happy Travels.
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Lake Mary, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2012

No complaints about the rooms whatsoever - we were very pleased! Perfectly clean and fit myself, my husband, and two boys comfortably. There was a large TV with cable, a microwave, and a mini fridge. The beds were made each day, the towels replaced, and the room cleaned. The housekeeper even made sure to always place my youngest son's teddy bear on his nicely made bed each day for him.

The continental breakfast is served from 6-9am and includes cereals (honey nut cheerios and corn flakes), muffins (blueberry/banana nut), english muffins, bagels (with cream cheese), oatmeal, fresh fruit - and drinks like hot cocoa, coffee, orange and apple juices, and milk. We would grab things to go each morning on our way out to the beach, Saint Augustine, etc.

The front staff was simply wonderful and very friendly. Jackie was great with such little requests as extra towels and an extra pillow, and the GM Deborah made sure we had a comfortable stay and chatted with my husband and I for a good while before our departure morning.

We will absolutely be back, and highly recommend this hotel to anyone wanting a great hotel at an extremely reasonable rate!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Super 8 Ormond Beach, responded to this review, July 1, 2012
Dear Kimberley0212,

It is our pleasure to meet each and every one of our guests. Thank you for such a wonderful review! It seems that you have captured the very essence of our heart. You notice the little things that we try to do daily in order to give our guests the kind of experience that you mentioned in your review. It is your review of appreciation that keeps our joy in being in the hospitality business. We look forward to seeing you again and until then Happy Travels!
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Knoxville
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 28, 2012

Stayed here on 5/26. I just could not get past the dirty mattresses in our room. Will someone tell me why these mattresses are not wrapped in plastic? Just disgusting, I could barely sleep. We also asked the front desk for an additional pillow twice, never received one. Room was just okay, it was clean enough. There was an infestation of beetles in the parking lot that needs to be taken care of. Breakfast was cheap pastries...at least they were wrapped in plastic. :) No pool either.

Keep looking, you can find better.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Super 8 Ormond Beach, responded to this review, July 1, 2012
Dear donnalh333,

I am very sorry for your experience in our hotel. It is always distressing to us that we did not meet your expectations in any area of your stay. We understand your feelings and concerns regarding our mattresses. We make every attempt to make sure that they are as clean as possible. There is absolutely no excuse for your request of an extra pillow not being fulfilled and I profusely apologize for this oversight. We are using your review as a teaching opportunity and hope that you would give us an opportunity in the future to show you that we do deserve the reviews that we receive on Trip Advisor.
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Additional Information about Super 8 Ormond Beach

Address: 1634 North US Highway 1 and I95, I-95, Exit 273, Ormond Beach, FL 32174
Location: United States > Florida > Ormond Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Business Hotel in Ormond Beach
#6 Family Hotel in Ormond Beach
#6 Romantic Hotel in Ormond Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Ormond Beach 2*
Number of rooms: 48
Official Description (provided by the hotel):
Super 8 Ormond Beach / Destination Daytona is located directly across from the World's Largest Harley Davidson Complex and I-95. Come relax in one of our 48 comfortable and spacious, renovated rooms. Enjoy amenities such as, complimentary Wi-Fi, a delicious breakfast and a business center for your convenience.If you're staying for a day or two, you'll love our service and accommodations. Please read the reviews & see what our guests have to say about their stay. Have a Super Stay & a Super Day! ... more   less 
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Also Known As:
Super Eight Ormond Beach
Ormond Beach Super Eight
Ormond Beach Super 8

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