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“Shout out for Terence and Rachel” 5 of 5 stars
Review of Hampton Inn Orlando - Convention Center

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Hampton Inn Orlando - Convention Center
2.5 of 5 Hotel   |   8900 Universal Blvd, Orlando, FL 32819 (Florida Center)   |  
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2X HHonors Points
Ranked #38 of 326 Hotels in Orlando
truro
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Shout out for Terence and Rachel”
5 of 5 stars Reviewed November 22, 2012

We stayed here for 3 weeks in October and had a fab holiday.
Free Internet is great, we had no problems with the speed, and as it says on the tin..... It's free.
Just off I-Drive so it is much quieter, but easy walk to good restaurants, especially the Bahama Breeze.
The staff are all very friendly, and hi to RACHEL, you are brilliant, thanks for a very painless check in!
And hi TERENCE, you are the man at breakfast!
These two especially made our holiday great, thank you.
If you are thinking about booking this hotel, go ahead, you won't be disappointed.
Oh and even though it is by the convention centre, there is a mix of guests there, and mostly empty by the pool..... Very peaceful!

Room Tip: Any room, they are all good
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, Manager at Hampton Inn Orlando - Convention Center, responded to this review, November 24, 2012
Thank you for your comments we really appreciate the feedback. You can be assured that these will be posted on the employee bulletin board for all to see. Again thank you for staying at the Hampton Inn Convention Center Orlando and we value you as a Hampton Inn Convention Center Guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,028 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 21, 2012

Though the hotel was undergoing renovations during our stay they made sure to keep us notified of any work that would be underway so that we could plan around any noise that was made. It didn't impact on our stay as we were on a higher floor and heard little to no noise, they did most of the work during the day when everyone was at the parks. Rooms were clean, with plenty of toiletries and towels left for us each day. Staff were all very helpful and friendly, always said good morning as we were leaving, and there was often warm chocolate chip cookies on the counter top on an evening for guests to take. It felt safe and was in a quieter area of I-drive, you cross the car park at the back to get to it. If you're looking for a good restaurant you wont go far wrong with Bahama Breeze, which is next to the hotel by the I-ride stop, it was cheaper than we thought it would be and the food was fantastic. All in all a pleasant stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, Manager at Hampton Inn Orlando - Convention Center, responded to this review, November 24, 2012
Thank you for your comments we really appreciate the feedback. You can be assured that these will be posted on the employee bulletin board for all to see. Again thank you for staying at the Hampton Inn Convention Center Orlando and we value you as a Hampton Inn Convention Center Guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 18, 2012

We stayed here for two weeks over the Halloween break with our two children.This was our third time staying here and it was even better than our previous stays. The hotel has been redecorated and it is a big improvement, the breakfast buffet is much better and we all loved the waffle maker.
The pool area was lovely very well maintained and we were usually the only people there.
The best thing about this hotel is the staff they are always very friendly, polite and very helpful.
This hotel offers fantastic value for money, and hope to stay here again soon.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, Manager at Hampton Inn Orlando - Convention Center, responded to this review, November 20, 2012
Thank you for your comments we really appreciate the feedback. You can be assured that these will be posted on the employee bulletin board for all to see. Again thank you for staying at the Hampton Inn Convention Center Orlando and we value you as a Hampton Inn Convention Center Guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
1 review
5 of 5 stars Reviewed November 16, 2012 via mobile

Great location a short walk away from not only the convention center, but also many restaurants,stores, and attractions. Room was clean and in good condition. Staff was very friendly and outgoing. Took a gamble with this low-priced hotel, and we were very impressed. We will definitely stay here again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, Manager at Hampton Inn Orlando - Convention Center, responded to this review, November 17, 2012
Thank you for your comments we really appreciate the feedback. You can be assured that these will be posted on the employee bulletin board for all to see. Again thank you for staying at the Hampton Inn Convention Center Orlando and we value you as a Hampton Inn Convention Center Guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, MO
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 14, 2012

Every year I attend the IAAPA convention at the Orlando Convention Center and have stayed at thsi Hampton Inn. This will be my last year there. The internet speeds are terrible. Last night around 10pm I ran speed tests over a 15-minute period. The tops speed was 33kb/sec and the low speed was 16kb/sec. That is worse than some dial-up connections. Every evening I have had consistent internet speed problems.

This hotel is predominately used by business people attending conventions. You would think the hotel would have adequate bandwidth knowing that there will be a lot of usage.

Another problem with this hotel as well as most Hampton Inns is the adjustable desk chairs will not go high enough for proper ergonomics while working at the desk. I currently have two pillows on the chair to get high enough and I'm not a short person - 6'0". I don't know who Hilton's designers are who write the specifications for room furniture, but it is obvious they never had to work at a room desk where they specified the furniture.

Another chain-wide issue is the new duvets (bed spreads) Hilton has introduced to all their Hampton Inns. They are lumpy, yes the stuffing has lumped in areas throughout the bedspread. This doesn't affect sleep, but sure makes it look like Hilton is no longer paying attention to details, just like the desk chair.

I will say that this hotel has one of the better Hampton Inn breakfast buffets with a little wider selection of hot foods.

Nevertheless, good-bye Hampton Inn at the convention center. Next year I will be moving on.

Room Tip: Stay away from rooms at end of hall near noisy ice machine
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, Manager at Hampton Inn Orlando - Convention Center, responded to this review, November 17, 2012
Thank you for your comments we really appreciate the feedback. I really appreciate your taking the time to share your recent experience. I want to personally apologize for your disappointment with internet service.

We want our guests to have the best stay possible where everything is in perfect working order and meets their expectations. I am sorry if that was not the case during your stay. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. We are in the process of upgrading the bandwidth on our wireless internet. It is schedule to be upgraded in the next 30 days.



You can be assured that these will be posted on the employee bulletin board for all to see. Again thank you for staying at the Hampton Inn Convention Center Orlando and we value you as a Hampton Inn Convention Center Guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 14, 2012

Our third visit at this hotel and again it was great.Were here for two nights for a brief stop and loved it A good sized, clean room with a bed that has to be one of the comfiest I have ever slept in with pillows to match. Didn't use the pool due to the shortness of our stay but it looked fine. The position is great for walking out to the main strip with all it's bars, restaurants, shops and attractions just through the car park and is off International Drive so is a lot quieter. The breakfast was perfectly adequate for our needs and there was free coffee in the lobby all day. There wasn;t a bar in the hotel, which was fine for us but some folk felt that was a downside. Not for us; no noisy drunks up and down the hotel at night. Will use this place again when in Orlando as it's excellent value for money.
And that bed and pillows: I want then here, now!

Room Tip: Book well in advance for fantastic offers.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, Manager at Hampton Inn Orlando - Convention Center, responded to this review, November 17, 2012
Thank you for your comments we really appreciate the feedback. You can be assured that these will be posted on the employee bulletin board for all to see. Again thank you for staying at the Hampton Inn Convention Center Orlando and we value you as a Hampton Inn Convention Center Guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oklahoma
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 6, 2012

Stayed here three nights at a great rate because I had booked before the hotel renovation. Overall, the hotel was very clean and the staff was OK.

Did have an issue with having a package shipped to the hotel. The bottom line was that the staff was going to charge me a storage fee if I wasn't present when the delivery driver arrived. Luckily I happened to be at the desk when he showed up. I am a HiltonHonors Silver level member and was shocked how little they seemed to care about me and how much they cared about collecting a "storage fee"

Back to the hotel itself, the rooms and downstairs area are nice, having recently been updated. Free internet service was a little slow, but I had a good connection. Breakfast was a little disappointing, even by Hampton Inn standards. Hotel is within walking distance to several restaurants- convention center is about 3/4 mile away.

Overall, I'd recommend this hotel, but I'm not sure I'd pay the new room rates. FYI my rate was $109/ night, the new rate was $179/ night.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuart B, Manager at Hampton Inn Orlando - Convention Center, responded to this review, November 7, 2012
Thank you for your comments we really appreciate the feedback. You can be assured that these will be posted on the employee bulletin board for all to see. Again thank you for staying at the Hampton Inn Convention Center Orlando and we value you as a Hampton Inn Convention Center Guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Orlando - Convention Center

Address: 8900 Universal Blvd, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotel in Orlando
#38 Romantic Hotel in Orlando
#56 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Orlando - Convention Center 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hampton Inn Orlando Hotel Orlando
Orlando Hampton Inn

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