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“Location & Staff” 4 of 5 stars
Review of Extended Stay America - Orlando - Convention Center - Int'l Drive Area

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Extended Stay America - Orlando - Convention Center - Int'l Drive Area
2.5 of 5 Hotel   |   8750 Universal Boulevard, Orlando, FL 32819 (Formerly Extended Stay Deluxe)   |  
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Ranked #116 of 329 hotels in Orlando
Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Location & Staff”
4 of 5 stars Reviewed April 9, 2013

The location of this corridored hotel is fantastic. More than 6 eating places within a 2-3 minute walk, dozens within a 10-15 minute walk.

Staff very friendly and always willing to answer any question and assist wherever possible. Savannah in particular was a great help to myself and now wife.

Free shuttle to disney and I ride stops at front and rear of hotel.

Rooms spacious and clean with a very good maid service. Kitchen area spot on and good comfy beds, decent TV selection on a 32" flat screen.

Pool was lovely and warm.

Room Tip: Room 327 at front of hotel was good if you prefer to not have a pool view.
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon L, General Manager at Extended Stay America - Orlando - Convention Center - Int'l Drive Area, responded to this review, April 12, 2013
Thank you for posting a review of your recent stay with us. I’m very happy to hear that you had great stay with us. Our staff is indeed very friendly and they all take pride in what they do. Savannah is a true asset to our company and I’m not surprised she exceeded your expectations.
I’m also glad you were happy with the cleanliness of your room and the maid service. I will be sure to share your review with our housekeeping team.
Thank you for staying with us.


Sincerely,

Ramon Lima
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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404 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Sterling Heights, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

We booked this hotel last minute due to another hotel cancelling our reservation. The staff was friendly and very helpful. It was in a great location by plenty of nice restaurants, shopping, and close to all of the amusement parks/entertainment venues we wanted to go to. My only recommendation would be to not count on much in the breakfast that is included at the hotel. And wished they would've had shuttle service to Universal Studios, but otherwise very nice.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Bay, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2013

We have been spoiled! I will be looking for Extended Stay Deluxe wherever we travel. Lovely room, great facility for families, being able to prepare healthy meals while traveling, pleasant, professional staff. So sorry we were only staying overnight. We are already planning to come back next year for an extended stay!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colwyn Bay, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2013

We found the staff at this hotel to be helpful and friendly and the hotel was clean and comfortable. The room was large and functional. Ours included two double beds, a double sofa bed and a kitchenette complete with stove, fridge, microwave and dishwasher! The breakfast surpassed expectations. It was a buffet and was continuously topped up. Each day it included four juices, four cereals, brown and white bread for toasting, bagels or French toast and waffles, apples and oranges (and bananas on most days) and a tray of muffins, donuts or cinnamon buns. Some days there were also hard boiled eggs and/or yoghurts. There was also a free coffee machine in the foyer that could be used at any time of day. We didn't use the shuttle service or the pool so I can't comment on these. We were very happy with the hotel and thought it was excellent value for money. It is in a good location for visiting all the parks.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2013 via mobile

My stay with Extended Stay Deluxe was thoroughly enjoyable! The booking process (online) was easy and uncomplicated and upon arrival we were greeted warmly and professionally by friendly staff. The paperwork process was quick and painless... Just had to sign on the dotted line! Our room was emaculate and (being a neat-freak myself) I was highly impressed with the cleanliness of the bathroom and kitchen area. Bathrooms are often difficult to maintain (as any hard working wife knows!) and I expected the kitchen area to show some indication of crumbs or left over snacks from the previous tenants but it was SPOTLESS! Very impressive! The room service ladies were lovely and performed a thorough cleaning everyday. Our location to Disney World (the purpose for our trip) was convenient enough though we chose to drive ourselves rather than be constricted to the shuttle bus times. Our only major complaint was the complimentary breakfast situation. By the time the first shuttle bus of guests had left by 8:15am there was little to no breakfast available for the guests who like to sleep in a little longer! :) The early risers would snag all the bananas, yogurts, etc for their daytime Disney adventures and the rest of us were left to fend for ourselves. A minor thing for me personally, but my husband likes a hearty breakfast to jump start his day! One other small complaint was the speed of the free wifi, but faster packages could be purchased and we simply chose not to because we weren't in the room long enough for it to matter! Overall our stay was excellent and I would highly recommend it to everyone looking for a worry-free, home-away-from-home experience! :)

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 5, 2013

Hi I'm writing this review because I was surprised by how clean the room was you know walking around the room and for a cheap hotel my feet aren't dirty from the dirty carpets you normally get for a two star property ,don't get me wrong the room a bit dated hallways look dirty , but I got free parking free wifi and breakfast ,couldn't ask for more .a good location ,good nights sleep beds comfy we are a family of 6 good hotel for a couple of nights not longer room even had a mini kitchen travelled April 4th 13

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon L, General Manager at Extended Stay America - Orlando - Convention Center - Int'l Drive Area, responded to this review, April 6, 2013
Thank you for your recent review of your stay. Our guest feedback is very important to us.
I’m glad to hear you were happy with the cleanliness of the room. Regarding the rooms being dated and the carpet on the hallways being old, I’m happy to inform you that we will be making major improvements to our property this year.
Thank you for staying with us.
Sincerely,

Ramon Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quantico, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 1, 2013

We booked a two night Orlando Seaworld and Legoland vacation. The staff was very friendly. The room was clean, a full refrigirator and mini kitchen was nice, but the room was average nontheless. The location was great, 5 min from Seaworld. After the first night we left early and arrived around 5p.m to find the room untouched and without fresh towels. We had to call to exchange our towels and the room was not cleaned for the day. The bed was comfortable; the sofa bed had a large stain on the cushion and was not very confortable, that was a minus. The carpet was outdated and looked like it had had better days. The bathroom was clean.
The continental breakfast consisted of prepackaged bagels and muffins and the coffee was not so great but it was free, so that is a plus, free being the only plus. Overall, the hotel seemed clean and the staff was very friendly for the price of the stay. I will no likely select this hotel again.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Orlando - Convention Center - Int'l Drive Area

Also Known As:
Extended Stay Deluxe Orlando Hotel Orlando
Extended Stay America Orlando
Extended Stay Deluxe Orlando
Extended Stay Orlando
Orlando Extended Stay
Extended Stay Deluxe Orlando Convention Center
Address: 8750 Universal Boulevard, Orlando, FL 32819 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#49 Business Hotel in Orlando
#116 Spa Hotel in Orlando
#116 Top resorts Hotel in Orlando
#145 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orlando - Convention Center - Int'l Drive Area 2.5*
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