Stayed here for 16 days and have just returned.
Having paid £444 for our entire stay I must say the hotel represents excellent value for money. We spent very little time in the hotel so just wanted somewhere as a base. If you want a luxurious hotel then this is not the place for you. Having said that, this hotel is perfectly adequate and is far from horrible.
After our first nights sleep at the hotel I had to request to be moved, our room was on the ground floor and the noise from the room above was unbearable and certainly not something I was willing to put up with for the next 15 days. The hotel were only to happy to move us to the 4th (top) floor. Only problem with this is one half of the the 4th floor is smoking, so when you come out of the lift it hits you in the face every time. Having said that our room was right around a corner on the non smoking side and so we could not smell anything from our room.
I did notice some slight attention to detail with the cleaning that had been missed in each room. Both bathrooms had some red splatters up the wall next to the toilet which came off with wipes (I always carry them) and the door frames could do with a wipe down. But overall the room was clean. Fridge was very clean.
The bed was really comfortable. The sofa bed is fine for a child, but I imagine if you were an adult it would be extremely uncomfortable. Our 3 year old found it fine.
Faults with the room: the sink in the bathroom did not drain well. There were these really tiny bugs which attacked any form of food drink you left out on the side even for a minute. Not sure if they were ants as they were so tiny. They didn't get into the cupboards or anything but they did get into my travel bag which I had left some sweets in from the plane, which wasn't very pleasant. Think these bugs should be looked into as they were in different places in the room. And the maid was pretty bad, at one point she just didn't come into our room for 2 whole days. It was only when I notified the reception did she come in. On one occasion she took our dirty towels but didn't replace them, so we had 1 towel between the 3 of us at shower time. And she took my sons bed sheets and his blanket ad never replaced them, so my husband had to go and request from reception. Also she was not very through when she was meant to do a full clean after the first week.
The room was big and I liked the dressing/vanity area as you walked through to the bathroom. Would like one of these at home :D Big plus for me was the amazing shower we had in our room, it was so powerful, more so than the one we had in the first room so it must vary from room to room.
Breakfast: perfectly adequate for what you needed, per packed bagels and muffins, occasionally they also had cereal bars. Then there was jams and peanut butter. A fridge was apple sauces and sometimes fruit. Juices and coffee. Great for a free breakfast! Served 7am-10am.
The reception staff were friendly and always happy to help, and sort any issues. So this is a big plus.
I think the pool gets a bad rep on these reviews. I found the pool good and there are lots of us beds. The pool area gets good sun. Although be warned there is no shallow are for small children. Also no one is never round the pool as they are out at the parks, so you basically have it all to yourself.
There is also a laundry and a gym.
Location: the hotel for us was in a perfect location. Lynx 111 bus stop outside and I ride stop 30. The hotel shuttle is fine in the morning, pick ups 8.20 & 10.55 and drops off at Epcot. You then have to make you way to the parks using monorail (to magic kingdom) and Disney buses to AnimL Kingdom and The DIsney Studios, as someone has previously said you have to get 2 buses to typhoon lagoon/blizzard beach. One to a Disney hotel and then the bus to the waterparks from any hotel. The bus was full on the last 2 days and we had to stand, which was a pain as its a 30 minute journey. We only used it once to come home, reason being it was a much smaller bus which does the pick ups.
The lynx 111 has a stop at downtown Disney and also in the magic kingdom transportation and ticket centre, so it's perfect. It's $2 per ride for adults and my son was free. We used the lynx bus the majority of the time. Even to the airport home, was so easy and dropped us right outside the airport doors. Lynx was well air conned and never packed, the drivers are very helpful too.
The I ride was a nightmare, always full. Bought a pass for $17 each. I have written a more in depth review on the i ride on it's own trip advisor review page.
There is a garage on the corner (5 min walk) which sells groceries, bread, milk, etc. but if you walk past the garage and chuck a left at the end of the road and walk for another 5 minutes, you have a Walgreens, much cheaper for water, we paid $12 for 24 waters in the garage but only $4.99 in Walgreens for the same. There is also a Denny's (amazing) and an iHop (not such. Fan, overpriced for what you get). There is also a restaurant called the village inn 2 hotels down and it was amazing. Great service, great food and amazing pie!!!!! Also give you a small discount if you mention the hotel.
To sum up the hotel represents good value for money and the staff are helpful. The hotel is in a fab location for transporting to and from Disney, which was where we spent 14 days. You have to get to know the buses though. We got up and down I drive to make use of all the restaurants.
I would stay here again if I we using it purely as a base, but for a bit more luxury I would look elsewhere, but would then expect to pay more.
Hope this helps, if you have any questions please let me know. :D
We had room 419 over the pool 4th floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.