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“Everything's Great at the pool” 5 of 5 stars
Review of Caribe Royale All Suite Hotel & Convention Center

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Caribe Royale All Suite Hotel & Convention Center
4.0 of 5 Hotel   |   8101 World Center Drive, Orlando, FL 32821   |  
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50% off every 2nd Night
Ranked #63 of 327 Hotels in Orlando
Certificate of Excellence 2014
GreenLeadersBronze level
1 review
“Everything's Great at the pool”
5 of 5 stars Reviewed yesterday NEW via mobile

We are returning guests at the Caribe, and we absolutely love to see Frances Person. If you want to feel comfortable Fran is the the lady for you. My wife and I had trouble finding room to lounge and Fran was making room for more guests. We think that she is a wonderful example of how to make a difference. Mary and Terry Tower
March 30 thru April 14
2015

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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494 reviews from our community

Traveler rating
    279
    133
    48
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See reviews for
233
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
sterling, va
1 review
4 of 5 stars Reviewed yesterday NEW

We stayed in a 2 bedroom villa - which was great for my husband and I and our preteen son. Has a full kitchen, hang out area, dining room table, screened in patio, and 2 rooms with a jetted tub in the master. VERY PLEASED. Only disappointment was the room service delivery. Had missing toppings on pizza and missing items on 2 separate orders. :( Need to work on that but the food is good - just pricey. But when you don't arrive until after 9 pm and are trying to get to the park the next morning - room service 24 hours is a life saver. :)

  • Stayed May 2015, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Mary, Florida
Top Contributor
65 reviews 65 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our deluxe room had a nice and spacious floor plan. Linens were about average for a hotel of this reputation. We were in a first floor room abut 5 doors down from the lobby and it was very noisy....until late in the evening.

Also, they charge $9.95 a day for wi-fi. For a hotel at this price point - that's amazes me.

We ordered room service and the food was good and timely. I wanted a baked potato with my meal and was told they didn't have any potatoes. Hard to believe...after all, there is a 4-star restaurant on site.

This is not a place that is going to go out of their way for their guests....just another Orlando hotel near the attractions. Nothing special.

  • Stayed May 2015, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DB-Caribe, Guest Relations Manager at Caribe Royale All Suite Hotel & Convention Center, responded to this review, yesterday
Thank you very much for your candid review of your recent stay at Caribe Royale Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are sorry to hear some areas did not meet your expectation. We sincerely wish you had given us a chance to investigate and rectify these issues while you were here, so that we could make your stay an enjoyable one which it should have been. We hope you are willing to give us a chance to turn your experience around .

Sincerely,
Management
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

During my visit to Orlando with my family we stayed at the Caribe Royale, although we usually stay with more known hotel chains such as Hilton and Marriott we decided to try something different this year on our vacation. So we looked up reviews on hotels not too far from the attractions and not too close to thousands of tourists. We stumbled up the Caribe Royale. The location and price value was great decent rates leaving us with more money to spend on things to do in Orlando. During our stay not only did we enjoy the hotel, but we also took advantage of dining options at the restaurant in the hotel for Breakfast and Dinner. At first we didn't know what to expect because the restaurant seemed very dim lit and didn't have an open welcoming feel, however once being sat we were served by Mike first in the morning Mike gave us great service and also gave us pointers where to take our children and what else to do in Orlando that is worth experiencing. Mike was very friendly and knowledgable about the city. He took a family photo for us and was very patient with my small children. Once we finished breakfast we went out to the parks and after a long and tiring day we went back to eat dinner upon our arrival. Once again the same gentleman who took care of us was once again our server. We realized that Mike may have worked numerous hours, yet he was still very friendly and asked how our day was at Universal and what we liked the most about the park. He was very interactive with myself and my family and we're very appreciative for Mike to take interest in our stay especially when it was extremely busy he still managed to be engaged and provide us with excellent service. Because of this great experience we look for our next trip back to Orlando and we hope to see Mike again Thanks again Caribe Royale you have earned our loyalty.

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DB-Caribe, Guest Relations Manager at Caribe Royale All Suite Hotel & Convention Center, responded to this review, yesterday
Thank you for staying with us at the Caribe Royale. We are glad you made us your preference. We are delighted to hear we were able to meet your expectations in so many areas and that our location was very convenient for you and your family. We strive to provide excellent service and we are happy our employee Mike was able to make your stay more enjoyable. We are look forward to serve you again!

Sincerely,
Management
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Pittsburgh
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our family spent 5 nights in one of the villas. We arrived at noon and were checked in quickly. Beautiful accommodations. We made use of both pools. Liked the Cafe and the beach bar for snacks, drinks and food. Was nice to have the full kitchen for kids breakfasts before an easy drive to Disney Parks. Kids enjoyed the arcade, smoothies from the bar, water slide and water falls. Adults enjoyed the massages at the spa, whirlpool tub in master suite, hot tubs at the pools and the fitness center. Great place to stay! Would definitely recommend the villas at this hotel. Very clean, attentive, friendly staff, well maintained.

Stayed April 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DB-Caribe, Guest Relations Manager at Caribe Royale All Suite Hotel & Convention Center, responded to this review, 2 days ago
Thank you for staying with us at the Caribe Royale and thank you for your kind review. We are glad to hear that we were able to meet and exceed you and your family expectation in so many areas. We are happy the full kitchen in our villa room was convenient for you, and your kids love the refreshing smoothies from our bar and pool. Thank you again for recommending our hotel, we look forward to serve you again!

Kind Regards,
Management
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Really nice hotel had a little mix up checking in but the staff was really helpful specially Charles alga the rooms very clean the pool lovely would really recommend this hotel to any one very good location and I highly recommend the Breakfast

Stayed May 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DB-Caribe, Guest Relations Manager at Caribe Royale All Suite Hotel & Convention Center, responded to this review, 2 days ago
Thank you for staying with us at the Caribe Royale and thank you for your review. We are happy you gave us the opportunity to serve you and we were able to meet your expectations. Our staff always strives to provide top of the line service and we are glad our employee Charles has met our customer service goal. Thank you for recommending our hotel, we look forward to serve you on your next visit!

Sincerely,
Management
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Mr. Steven Brown understand the definition of "outstanding customer service" The Caribe Royale is lucky to have him and so are we as guests!

Had an awesome time the place is clean, friendly and we will make sure to stay again and refer all our friends and family cuz this place is a hidden gem and our tow kids (age 12 and 15) never wanted to leave! But all great things must end and we'll be back!

Stayed May 2015, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DB-Caribe, Guest Relations Manager at Caribe Royale All Suite Hotel & Convention Center, responded to this review, 2 days ago
Thank to for staying with us at the Caribe Royale, We appreciate you taking the time to write a review. We are glad you love the cleanliness of our property and the warm and friendly staff who made it more enjoyable. Thank you for recognizing our employee Steven Brown who was very attentive to you and your family. Our staff strives to provide exceptional customer service and we are happy Steven Brown achieved our goal. Thank you for recommending our property ,we look forward to see you again!

Sincerely,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Caribe Royale All Suite Hotel & Convention Center

Address: 8101 World Center Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in Orlando
#27 Business Hotel in Orlando
#29 Green Hotel in Orlando
#51 Family Hotel in Orlando
#98 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caribe Royale All Suite Hotel & Convention Center 4*
Number of rooms: 1338
Official Description (provided by the hotel):
All-suite hotel located 1.5 Miles from Disney. 1,218 One-bedroom suites, 120 two-bedroom villas with pay-per-view programming and free high definition cable. Tropical pool with waterfalls and 75-foot waterslide, fitness center, two game arcades, night-lighted tennis and basketball, two business centers, 150,000 sq ft of meeting space, The Island Spa. 24-Hour room service, 24-hour deli, casual dining, award-winning fine dining, two lounges and coffee cafe. Hertz rental car desk with rental cars on property. Scheduled shuttles to Disney available for a nominal fee. NO RESORT FEES, FREE PARKING! ... more   less 
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Also Known As:
Caribe Royale All Suite Hotel And Convention Center
Caribe Royale All Suite Hotel Orlando
Caribe Royale Orlando Hotel

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