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“Disappointing hotel” 2 of 5 stars
Review of BEST WESTERN Lake Buena Vista Resort Hotel

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BEST WESTERN Lake Buena Vista Resort Hotel
3.0 of 5 Hotel   |   2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #152 of 329 Hotels in Orlando
Blaine, Minnesota
2 reviews
“Disappointing hotel”
2 of 5 stars Reviewed yesterday NEW

Freezing cold air conditioning, non-controllable hot water in shower, no washcloths. Room was clean. Had to ask for a shower curtain. Coffee packets were not replaced. This is an old hotel and fairly well kept up. I was told that ther was nothing they could do about the air conditioning. It was all the little things that were so irritating.

Stayed July 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (364)
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Jacksonville, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here several times, both on business, military travel and vacation with family. Great location and very clean hotel. Need to work on service, though. The front desk and Marketplace really should NEVER be without an employee. However, this seems to be the norm here. I waited at the front desk twice with no one present. Same at the marketplace. Also, it really should only take like one or two rings before the front desk picks up on the phone, not a full minute, especially for just a wake up call (aren't those automated now?!?)
This is really a great place and I hate to give negative comments, but seriously, add a few employees at the front desk and get rid of the sales pitch that comes with the "gift" that is offered at check in.

Great bar, OK food, nice pool, awesome location, cool view of fireworks, sucky front desk.

Room Tip: Good room for a good price. Front desk sucks.
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  • Stayed July 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrell
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Picked this hotel through a discount service, but did not regret it. Staff was friendly upon arrival and very helpful. Reasonable pricing. The view was GREAT! Could see 2 or 3 parks from balcony and could see the fireworks every night! Food service was good, and the gentleman that worked during the breakfast hours was wonderful!! Rooms were clean and taken care of in time everyday. Small issue with the fridge not closing good so stuff wasn't staying cool sometimes. Pool was clean and not overcrowded.

Stayed June 2015, traveled with family
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CONYERS
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Overall, the hotel and room were clean, but it is obviously an older hotel. Some of the outlets in our room did not work and the room didn't have a microwave. I would probably stay again, but I would check around for better hotels before I book.

Stayed July 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lithia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel was great except the A/C in the room never got cool. But very clean and convenient location. Loved the view from the balcony. Valet parking reasonably priced. Nice pool area as well. Good hotel for the price.

  • Stayed July 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Check-in was quick and guy on reception very friendly and welcoming. Room on 16th floor with amazing views. Spacious room, very clean and smelled fresh every day. Had no safe, but once informed, one was sent up immediately. Restaurant, Grill bar and Cafe were excellent, food was made to order and for a hotel restaurant was reasonably priced, staff very friendly, service great. If fit, Downtown Disney about 15 minutes walk, buses run from 6pm every half hour back and forth. Buses are available all day every half hour to all the Disney Parks and if you don't mind public transport there is the Lynx buses stopping outside the hotel which will take you direct to Seaworld and with changes to Universal. Would definitely stay here again.

Room Tip: All rooms accessible by lifts, 4 lifts so no long waits. All have balcony but top floor disney views...
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  • Stayed July 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a standard, no frills hotel that is within walking distance to Downtown Disney and provides a shuttle service to all of the parks (as well as to Downtown Disney). It also has free on-site parking which is a huge plus if you are driving in and want to be able to use your car to get to some nearby restaurants or out to visit Universal Studios (there is no shuttle to Universal Studios, only to the Disney World parks). Everything was clean, comfortable, and the staff was very helpful. The elevators take a very very long time, but that won't make or break a decision to stay here, but just be aware. All in all, I would 110% recommend this hotel if you want to save some money on your Disney vacation.

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Business Hotel in Orlando
#117 Romantic Hotel in Orlando
#140 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
Official Description (provided by the hotel):
Located in Downtown Disney(R), this Lake Buena Vista hotel is the ideal place to stay for an affordable Disneyworld(R) vacation. Our hotel near Disneyworld(R) offers guaranteed admission and continuous complimentary shuttle transportation to all four Walt Disneyworld(R) theme parks!After a day of non-stop fun and excitement, guests can retire to one of 325 generously-appointed guest rooms each featuring furnished private balconies. Additional business and leisure amenities in each room include 37-inch LG LCD flat panel TV's with cable access, an alarm clock radio with iPod compatibility and complimentary wireless Internet access. Our Lake Buena Vista Resort offers fun for the whole family with an outdoor heated swimming pool, a video game room, fitness center, a cocktail lounge with pool side seating and an on-site restaurant. Business guests staying at the BEST WESTERN Lake Buena Vista Resort Hotel will also appreciate our hotel's business services, meeting facilities and close proximity to local corporations, including Johnson & Johnson, IBM, KPMG and Accenture, in addition to easy access to the Orlando Convention Center. This 100% non-smoking Lake Buena Vista hotel is also situated in the heart of local events like the Disney(R) Marathon, the Epcot(R) Food & Wine Festival and the Epcot(R) Flower & Garden Festival. While you're here, don't forget to visit the ESPN(R) Wide World of Sports Complex, Downtown Disney(R) West Side, Downtown Disney(R) Market Place and Pleasure Island. Just minutes from the BEST WESTERN Lake Buena Vista Resort Hotel, guests will find themselves in the heart of the area's best attractions, including Animal Kingdom(R), SeaWorld(R) Orlando, the Orlando Orange County Convention Center, Discovery Cove Orlando, Universal Studios(R), Legoland(R) Florida and Busch Gardens(R).For the ultimate family-friendly Downtown Disney(R) hotel experience, book a stay today and save with the BEST WESTERN Lake Buena Vista Resort Hotel. Reservation must be guaranteed with a valid credit card. Hotel reserves the right to authorize 1st night room and tax when applicable. A Valid credit card must be presented at check-in. ... more   less 
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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