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“Excellent for theme-park goers!” 5 of 5 stars
Review of BEST WESTERN Lake Buena Vista Resort Hotel

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BEST WESTERN Lake Buena Vista Resort Hotel
3.0 of 5 Hotel   |   2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #141 of 327 Hotels in Orlando
San Diego, California
1 review
“Excellent for theme-park goers!”
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for 4 nights on my trip to DisneyWorld. The room was clean, the beds were comfortable, and the bathroom was nice. It's a great value and perfect for someone who is going to be at the parks all day anyway. There is a shuttle to Disneyworld that leaves every 20-30 minutes. But the hotel is within walking distance of downtown disney so there is really no need. The customer service was excellent! When we first checked in we were told that we had been upgraded to a room with a view of the Disney fireworks. Also, we had checked in late at night because our plane was delayed and when we asked if there was somewhere we might be able to grab a quick bite the guy at the front desk told us that there was a pizza hut in the hotel but it had closed due to the late hour. He then got someone to open it specially for us (without us even asking or making a fuss) and he even gave us a discount for waiting. If we had any sort of problem the staff was on it! I've stayed at fancier and more expensive hotels in the Orlando area before, but I've never gotten the kind of high caliber customer service I got here. I will definitely be staying here on my next trip!

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Memphis
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at several of the Downtown Disney hotels. For the price, this is an excellent choice!
Everything was outstanding except for the pillows. They are full of pieces of foam, and I could never get them situated. It is a little farther from Downtown Disney than some, but I would avoid the Downtown Disney Buses and walk, or ride the bus to the Wyndham on the same side of the street and across from Downtown Disney's Marketplace. The construction at Downtown Disney is a nightmare, but the buses drop off at the west side, and it is a long walk to the Marketplace area.

  • Stayed January 2015, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

we stayed at the best western lake Buena vista resort hotel in January and loved it, the rooms were big and lots of space, the bathroom was very clean and also a good size. We stayed a week used the free shuttle to and from the parks everyday , which was very convenient , also the shuttle to downtown Disney at night time. The hotel has a resturant downstairs where you can eat breakfast in the mornings, we didn't chose to do this but every morning visited the cafe in the lobby and got our breakfast there, bacon and egg muffins, cakes, fruit, yogurt, drinks ect.
We also visited the convenient store in the lobby for snacks, drinks, gifts and toiletries.
The staff were very friendly from the check in staff to the house keeping, valet and food staff.
Overall we loved this hotel and would defiantly stay here again.

Stayed January 2015, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have been staying here since 2000 and always come back every year due to the convenience of the hotel. Disney shuttles are one of the main reasons. They leave every half hour and Best Western is one of the first pick ups so you are always guaranteed a seat. The pool is nice and in 15 years, has never been overly busy. I was 13 when i started coming here and now turning 28. Its always met expectations. Have only had some meals in the restaurant as we prepare to eat outside but it is fine. The shop is convenient for snacks and the bar prices are reasonable. If you come out and turn left, you are a 5 min walk to Crossroads where you will find a number of different restaurants like TGI.s, Perkins, UNO,s and many many more. There is also a supermarket called Goodings, we always purchase water and milk from there and cereal and have that in the morning in the room before we leave to go to the parks. If you have a fridge you can store cheese and buy bread and make sandwiches at lunch. If you come out the hotel and take a right, you are about a 15 min walk to Downtown Disney which you will find an abundance of restaurants and shopping. You cant beat the best western for convenience and value for money.

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

First time at this hotel and def will not be the last time. Amazing value. The best value out of all the hotels that's part of the lake Buena vista resorts hotel by disney. Location was awesome. You don't really need a car. Free shuttle services to any disney parks. Shuttle was on time. An he before the park opens and an hr and 1/2 after the park close. The shuttle run every 30 mins. First stop during pickup and first stop during drop off. Taxi was on site and provided by the hotel with a charge. $60 something flat rate( which mean you don't have to be afraid of traffic) to universal. $68 flat rate also to the airport. Usually Itll take us $70-$80 from the airport to the hotel and that's without traffic! So that was a good deal. Room was cleaned everyday with new towels, soaps, and coffee. Room was clean on time. Every room have a balcony and a little table outside for you to sit and relax. Pool is heated in the winter. No jacuzzi though. There's also a little shop in the lobby for all your needs (shampoo, body wash, lotion, nail polish remover, etc), a disney official gift shop which also sell magic bands and disney parks products, a market place which sell premade sandwiches and salads, a Pizza Hut, a bar facing the pool, and a restaurant. The restaurant was very good. Good food with decent price. $12 for a hamburger and fries meal with a drink. Staffs was nice and personable. There's also a guest services booth which answers all your questions and sell tickets to theme parks. They also offer free shuttle services to the outlet mall. And gave us a free coupon book for local businesses and restaurants and cafes in downtown disney! Overall an excellent hotel! Nothing to complain about! And the price is really amazing!

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Indiana
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 4 days at the Best Western Lake Buena Vista Resort Hotel. The rooms were comfortable and clean. They had a refrigerator, but it had no freezer. There wasn't a microwave in the room either. Ice Machines, vending machines on each floor with a washer and dryer. We did notice a musty smell in some of the meeting areas. The lobby and restaurant were always freezing cold.

I don't suggest eating in the restaurant in the hotel Service was slow and food wasn't good. They also have a $14.95 breakfast buffet that we didn't try.

They had a ice cream shop where you could also get muffins and other snacks. I suggest if you have kids to go over to the shopping area across the street and get your snacks at Goodings. The area was called Crossroads and had several nice restaurants in it.

Hotel had free internet, free parking and free shuttle to all attractions.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunnellon
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We were greeted at the front desk by Michelle and Nicki who were wonderful filling in from the Sales Department for the regular Front Desk people who were in a company meeting. Very helpful and super personalities! Our room was immaculate, the entire hotel staff was friendly, the hotel is walking distance to Downtown Disney (however with construction currently going on there we suggest you skip the walk and the hotel's shuttle running every half hour). They have several restaurants on site, great swimming pool, nice grounds and great parking. We will revisit again when in Orlando. You will not be disappointed. Great for a single, couple and family visit. Ask for a room with a balcony facing Epcot and ebony the fireworks display from your room. Enjoy!

Stayed January 2015, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#121 Business Hotel in Orlando
#126 Family Hotel in Orlando
#133 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
Official Description (provided by the hotel):
Located in Downtown Disney®, this Lake Buena Vista hotel is the ideal place to stay for an affordable Disneyworld® vacation. Our hotel near Disneyworld® offers guaranteed admission and continuous complimentary shuttle transportation to all four Walt Disneyworld® theme parks!After a day of non-stop fun and excitement, guests can retire to one of 325 generously-appointed guest rooms each featuring furnished private balconies. Additional business and leisure amenities in each room include 37-inch LG LCD flat panel TV's with cable access, an alarm clock radio with iPod compatibility and complimentary wireless Internet access. Our Lake Buena Vista Resort offers fun for the whole family with an outdoor heated swimming pool, a video game room, fitness center, a cocktail lounge with pool side seating and an on-site restaurant. Business guests staying at the BEST WESTERN Lake Buena Vista Resort Hotel will also appreciate our hotel's business services, meeting facilities and close proximity to local corporations, including Johnson & Johnson, IBM, KPMG and Accenture, in addition to easy access to the Orlando Convention Center. This 100% non-smoking Lake Buena Vista hotel is also situated in the heart of local events like the Disney® Marathon, the Epcot® Food & Wine Festival and the Epcot® Flower & Garden Festival. While you're here, don't forget to visit the ESPN® Wide World of Sports Complex, Downtown Disney® West Side, Downtown Disney® Market Place and Pleasure Island. Just minutes from the BEST WESTERN Lake Buena Vista Resort Hotel, guests will find themselves in the heart of the area's best attractions, including Animal Kingdom®, SeaWorld® Orlando, the Orlando Orange County Convention Center, Discovery Cove Orlando, Universal Studios®, Legoland® Florida and Busch Gardens®.For the ultimate family-friendly Downtown Disney® hotel experience, book a stay today and save with the BEST WESTERN Lake Buena Vista Resort Hotel. ... more   less 
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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