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“home away from home” 5 of 5 stars
Review of BEST WESTERN Lake Buena Vista Resort Hotel

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BEST WESTERN Lake Buena Vista Resort Hotel
3.0 of 5 Resort   |   2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #162 of 328 hotels in Orlando
Highland Beach, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“home away from home”
5 of 5 stars Reviewed yesterday NEW

great hotel, friendly staff, great breakfast buffet, terrific location, check in is always fast, hotel is located walking distance to downtown disney, short ride to the parks and outlets, i come once a month for business but also spend an extra day to relax, steve is new room division manager and makes my reservation efficiently and prompt so that when i arrive everything is taken care of, shyla and katrina at the front desk are great and make my stay more enjoyable with few problems, breakfast wouldnt be the same without nigel cooking our omelets and waffles, makes sure my daughter who comes along with me is well taken care of, will go back to kitchen to get anything she needs, and kathy and anita are great servers with a smile and a cup of coffee to go, this truly is my home away from home

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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1,457 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
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English first
Jacksonville, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

My family has stayed at this hotel before and we always enjoyed it just because it is so convenient. We live two hours away from Disney so we visit often. Unfortunately we will not be returning to this hotel again as we found at least 3 cockroaches in our room. I never minded the fact that the furniture was a little older but bugs are a problem. And while they did take two nights of resort fee off of my bill it wasn't worth saving $24.00. It took me a long time to clean all of my belongings when I got home to make sure I didn't bring anything in my house. I would not recommend this hotel to anyone anymore.

  • Stayed July 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a 5 night stay at this hotel. The hotel was lovely and the room was really big, clean and quiet, and had a great view of down town disney. The reception team were lovely and so too the restaurant staff - nothing too much trouble. The man in the little shop was also very helpful and nice. Free transport to disney was also a bonus. Would definitely stay again.

Room Tip: Ask for a high floor room over looking disney, nice finish watching fireworks on your balcony.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was our 2nd visit to the Best Western Lake Buena Vista Resort, and just like our 1st visit, we were not disappointed. This hotel, like many others, has many nice amenities, however, to be a great hotel, the amenities are soon forgotten without an great staff. Shyla Samtani and the rest of Team Best Western Lake Buena Vista made this a wonderful visit.

Along with Shyla, I'd like to say "Kudos" to the following individuals that makes this hotel a favorite when visiting the Walt Disney World Resort area.

Market Place-
Cynthia
Adrian
Casey
Traders Island Grill
Anita

Because of this caring staff, we will never have to think twice about staying at the Best Western Lake Buena Vista Resort again.

Sincerely,
Larry E. Brooks

Room Tip: Try to get a Disney view room.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Gorda, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

My husband, daughter and myself stayed here for 3 nights. We booked the room because it was offered at such a low rate for Florida's 1st Responders. The room was beautiful and we had a lovely stay. A continental breakfast was provided in the hotel package and it was adequate for a continental breakfast. Would definitely stay here again. Check in and Check out were very quick.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is at the entrance to the Disney area. Easy walking distance to downtown Disney and shuttles stop here every 30 min. Ask for a room on upper floor facing Disney. The view is amazing. Most Amenities are as goods as higher priced hotels. Free breakfast every day that's actually decent. Will save you alot of money if you're here with the kids. To me the rate we had couldn't be beat. The only draw back is they only allow Bell Hops to use the luggage carts.

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, 5 days ago
I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one! We hope to see you again soon.
Best Regards,

Youssef B
Front office manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very welcoming atmosphere. Nice hotel and good value for your money if you're only looking for the basics. Nice decent room with a view, great ambience in the restaurant and the pool area is nice and clean. Balcony access is great to enjoy morning coffee and a sip of wine at night with a fantastic view.

However, it is the very accommodating and friendly gestures of the staff that made our stay truly wonderful in this hotel. We felt special if not VIP's and we sincerely appreciate that. Special thanks to Youssef Bounfour, Shyla and Katrina (and those behind the scene) for helping me arranged the surprise birthday for my daughter. The birthday banners and the cake were lovely. My daughter was really touched and she had a truly memorable birthday. I can't thank you all enough. We had a great time. Thumbs up to you all!

See you next time BWLBV!

Room Tip: If you're not scared of heights, ask for a higher floor to get a fantastic view of the city.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, 6 days ago
I just wanted to say thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon.
Regards,

Youssef B
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Best Value Hotel in Orlando
#39 Top resorts Hotel in Orlando
#99 Business Hotel in Orlando
#128 Romantic Hotel in Orlando
#143 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Official Description (provided by the hotel):
Located in Downtown Disney®, this Lake Buena Vista hotel is the ideal place to stay for an affordable Disneyworld® vacation. Our hotel near Disneyworld® offers guaranteed admission and continuous complimentary shuttle transportation to all four Walt Disneyworld® theme parks!After a day of non-stop fun and excitement, guests can retire to one of 325 generously-appointed guest rooms each featuring furnished private balconies. Additional business and leisure amenities in each room include 37-inch LG LCD flat panel TV's with cable access, an alarm clock radio with iPod compatibility and complimentary wireless Internet access. Our Lake Buena Vista Resort offers fun for the whole family with an outdoor heated swimming pool, a video game room, fitness center, a cocktail lounge with pool side seating and an on-site restaurant. Business guests staying at the BEST WESTERN Lake Buena Vista Resort Hotel will also appreciate our hotel's business services, meeting facilities and close proximity to local corporations, including Johnson & Johnson, IBM, KPMG and Accenture, in addition to easy access to the Orlando Convention Center. This 100% non-smoking Lake Buena Vista hotel is also situated in the heart of local events like the Disney® Marathon, the Epcot® Food & Wine Festival and the Epcot® Flower & Garden Festival. While you're here, don't forget to visit the ESPN® Wide World of Sports Complex, Downtown Disney® West Side, Downtown Disney® Market Place and Pleasure Island. Just minutes from the BEST WESTERN Lake Buena Vista Resort Hotel, guests will find themselves in the heart of the area's best attractions, including Animal Kingdom®, SeaWorld® Orlando, the Orlando Orange County Convention Center, Discovery Cove Orlando, Universal Studios®, Legoland® Florida and Busch Gardens®.For the ultimate family-friendly Downtown Disney® hotel experience, book a stay today and save with the BEST WESTERN Lake Buena Vista Resort Hotel. ... more   less 
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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