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“"Beware-you may get sick!"” 2 of 5 stars
Review of BEST WESTERN Lake Buena Vista Resort Hotel

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BEST WESTERN Lake Buena Vista Resort Hotel
3.0 of 5 Resort   |   2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #165 of 328 hotels in Orlando
1 review
1 helpful vote 1 helpful vote
“"Beware-you may get sick!"”
2 of 5 stars Reviewed 2 days ago NEW

Forgiving the moldy air and disgusting stain ceilings....(mold beginning to peek through...) after housekeeping visit, thanks for folding the wet floor mat. OKAY!!! Here it is ...I took the cup with torn wrapper in the bathroom to get a drink, I noticed it was moist and smelled it to discover the aroma of mouthwash! The cup had been rewrapped and placed in our room. When I went down to the manager, Carlos, he virtually accused me of doing it. Absolutely, gross! And Corporate didn't seem to care much either, they gave me a "file" number....big deal...ill address it with my card company!

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,445 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
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English first
Port Saint Lucie, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Not only was this hotel in a great location, it's staff are not only professional but also very friendly, they make you feel at home. Room was very clean, bed was very comfortable, the only change I would recommend is new linens for the bed, the ones we had are beginning to yellow. Overall we had a great time, bar/lounge was great service, bartender was friendly and helpful, Mexican food was awesome.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights during our vacation in Orlando. Check in was easy, free parking and clean rooms is everything that makes this hotel great. Stay in Buena Vista there are free buses that will take you to downtown disney, and all the disney parks. I will stay here again!

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, 2 days ago
Thanks for letting us know you enjoyed your recent stay with us. We appreciate you taking the time, and hope to see you back soon!
Best Regards,

Youssef B
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Clair Shores, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a fabulous place to enjoy your Disney vacation! Affordable and has all the amenities you could possibly need. Easy walking distance to many restaurants, shops and a 24 grocery mart. Great pool side bar with excellent customer service. Definitely a repeat trip with the family! Loved it! Loved it! Kids had a blast.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, 2 days ago
I just wanted to say thank you for taking the time to let us know about your recent stay with us and we are very glad it was a good one! We hope to see you again soon.
Best Regards,

Youssef B
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wichita, Kansas
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A summer getaway to Disney for the family and I, and this was an okay stay to just kickback when at the hotel resting before heading to sightsee. The staff was very courteous, but a few issues when we 1st arrived, but was taken care of quickly. Plus the hotel was in a perfect place within the Disney area, with free shuttle bus service to any Disney Parks (they had a shuttle/taxi service to Seaworld/Universal and just about anywhere else, but had an expense because it is not Disney). The only downside to our stay was no complimentary breakfast with what how much we have paid for the stay, we were provided to 1 discounted breakfast meal with a coupon. But overall, we enjoyed our stay

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, 2 days ago
I just wanted to say thank you for taking the time to review your recent stay with us. We appreciate all your nice comments, and we’re glad we were able to help make your stay a good one! We look forward to seeing you again soon.
Best Regards,

Youssef B
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
modesto, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Nice Family trip to Disney World. Excellent view from our room. Sliding door to balcony was nice and air tight to prevent wind/weather from interfering. Service was friendly and accomodating. With the shuttle at the door, and walking distance to shopping/dining, the experience was most enjoyable. We will visit again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, 2 days ago
Thanks for letting us know you enjoyed your recent stay with us. We appreciate you taking the time, and hope to see you back soon!
Best Regards,

Youssef B
Front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel was good overall with a few hiccups along the way. The staff did make things right where they could. Carpet in room was a little dirty and bathroom was on the small side but had great water pressure and hot water. Room decorations were sparse but the updates so far are nice. The shuttle service could be improved upon. They did seem to come every 30 minutes or so but it seemed like you were on the bus forever from some parks. The hotel is a 10 minute or so walk to restaurants and a grocery to save money with nice sidewalks to get there. Downtown Disney is about a 12-15 minute walk as well. Area felt safe and grounds and pool were great. Booked through otel.com and got a great deal of around $63.00-$68.00 per night with an additional $50.00 off for liking them on Facebook. With taxes and fees we only paid $513.00 for 7 days a big savings from staying on property. Well worth the money with a few minor issues but would highly recommend on a budget and otherwise.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Youssef B, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, 2 days ago
Thank you for taking the time to offer feedback from your recent stay with us. We’re glad you had a good stay and hope to see you again soon. We appreciate your comments, and pay attention to what our guests have to say!

Youssef B
front office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Best Value Hotel in Orlando
#40 Top resorts Hotel in Orlando
#101 Business Hotel in Orlando
#144 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Official Description (provided by the hotel):
Located in Downtown Disney®, this Lake Buena Vista hotel is the ideal place to stay for an affordable Disneyworld® vacation. Our hotel near Disneyworld® offers guaranteed admission and continuous complimentary shuttle transportation to all four Walt Disneyworld® theme parks!After a day of non-stop fun and excitement, guests can retire to one of 325 generously-appointed guest rooms each featuring furnished private balconies. Additional business and leisure amenities in each room include 37-inch LG LCD flat panel TV's with cable access, an alarm clock radio with iPod compatibility and complimentary wireless Internet access. Our Lake Buena Vista Resort offers fun for the whole family with an outdoor heated swimming pool, a video game room, fitness center, a cocktail lounge with pool side seating and an on-site restaurant. Business guests staying at the BEST WESTERN Lake Buena Vista Resort Hotel will also appreciate our hotel's business services, meeting facilities and close proximity to local corporations, including Johnson & Johnson, IBM, KPMG and Accenture, in addition to easy access to the Orlando Convention Center. This 100% non-smoking Lake Buena Vista hotel is also situated in the heart of local events like the Disney® Marathon, the Epcot® Food & Wine Festival and the Epcot® Flower & Garden Festival. While you're here, don't forget to visit the ESPN® Wide World of Sports Complex, Downtown Disney® West Side, Downtown Disney® Market Place and Pleasure Island. Just minutes from the BEST WESTERN Lake Buena Vista Resort Hotel, guests will find themselves in the heart of the area's best attractions, including Animal Kingdom®, SeaWorld® Orlando, the Orlando Orange County Convention Center, Discovery Cove Orlando, Universal Studios®, Legoland® Florida and Busch Gardens®.For the ultimate family-friendly Downtown Disney® hotel experience, book a stay today and save with the BEST WESTERN Lake Buena Vista Resort Hotel. ... more   less 
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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