Stayed right after Christmas. On check-in neither person at registration could be bothered to acknowledge us, much less check us in. Finally one gave in and went through the motions of issuing the keys - obviously could have cared less if we were there. Room was clean however first night we had to call down to desk at 3 a.m. as heat/air was not functioning. He came right up - apparently it had been shut down at the unit and he had to reset it. The promised balcony had only one chair, was dirty with a ripped screen that blew about. You have to pay an extra $10 per night for a refrigerator(!). I'm sorry - this is a RESORT hotel??? Staff at bar and Parakeet Cafe great. They were the only friendly people there. Watch out for time share sales tactics at concierge desk. Also, the shuttles to the parks DO NOT RUN on the schedules quoted and everybody but you knows it-apparently an insider joke.
- Official Description (provided by the hotel):
- Located in Downtown Disney(R), this Lake Buena Vista hotel is the ideal place to stay for an affordable Disneyworld(R) vacation. Our hotel near Disneyworld(R) offers guaranteed admission and continuous complimentary shuttle transportation to all four Walt Disneyworld(R) theme parks!After a day of non-stop fun and excitement, guests can retire to one of 325 generously-appointed guest rooms each featuring furnished private balconies. Additional business and leisure amenities in each room include 37-inch LG LCD flat panel TV's with cable access, an alarm clock radio with iPod compatibility and complimentary wireless Internet access. Our Lake Buena Vista Resort offers fun for the whole family with an outdoor heated swimming pool, a video game room, fitness center, a cocktail lounge with pool side seating and an on-site restaurant. Business guests staying at the BEST WESTERN Lake Buena Vista Resort Hotel will also appreciate our hotel's business services, meeting facilities and close proximity to local corporations, including Johnson & Johnson, IBM, KPMG and Accenture, in addition to easy access to the Orlando Convention Center. This 100% non-smoking Lake Buena Vista hotel is also situated in the heart of local events like the Disney(R) Marathon, the Epcot(R) Food & Wine Festival and the Epcot(R) Flower & Garden Festival. While you're here, don't forget to visit the ESPN(R) Wide World of Sports Complex, Downtown Disney(R) West Side, Downtown Disney(R) Market Place and Pleasure Island. Just minutes from the BEST WESTERN Lake Buena Vista Resort Hotel, guests will find themselves in the heart of the area's best attractions, including Animal Kingdom(R), SeaWorld(R) Orlando, the Orlando Orange County Convention Center, Discovery Cove Orlando, Universal Studios(R), Legoland(R) Florida and Busch Gardens(R).For the ultimate family-friendly Downtown Disney(R) hotel experience, book a stay today and save with the BEST WESTERN Lake Buena Vista Resort Hotel. Reservation must be guaranteed with a valid credit card. Hotel reserves the right to authorize 1st night room and tax when applicable. A Valid credit card must be presented at check-in. ... more less
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- Also Known As:
- Best Western Lake Buena Vista Hotel Orlando
- Best Western Orlando
- Orlando Best Western