The hotel is located just inside the so called resort area for Disney *this is the first hotel in the area when you enter from the highway*, The hotel itself is quite non descript, there is ample parking but not very will lit (we reached there late in the night and really did not want to park in the last row). the front lobby is quite average (this is rated as a 3 star hotel). The only bright spot was Ken, who was quite calm and helped us with two rooms adjacent to each other with a door that connected them. There is a resort fee associated with each room, the wifi is included in the fee, there is a shuttle that runs to the marketplace (after 6 pm) and to Disney every 30 mins (we really did not use any of them) they stop at all the neighboring hotels before getting to the actual destination be it the market place or Disney itself. There are plenty of elevators, though when we were trying to make our way to the 16th floor it did just stop for about 15 secs in the middle and then started again.
The good thing about an old hotel is that the rooms are quite large. the rooms were spacious with a balcony offering a view of Orlando, but on the flip side everything inside the room was old, the bed, the linen and the bedding, the shower curtain, the fittings etc. The lighting was dim and the AC was quite hard to start up, took some doing to start it.
We stayed there two nights, our room was not cleaned on the second day, the bed was not made, I tried to pick up the phone to call room service only to find it was not connected at all, did not have the heart to go to the back of the bed to connect (also had the fear of discovering something else that I didn't want to see after a very long day at disney).
The checkout was prompt and quick, There is no breakfast included in the hotel room charges which is strange, although the area does have some decent breakfast places nearby so we did not miss it.
The hotel is definitely not worth a resort rating or a 3 star. I would give it a 2 star just for the rooms and the proximity to the disney downtown area, hopefully they are working on upgrading their facilities and sprucing it a bit.
- Official Description (provided by the hotel):
- Located in Downtown Disney(R), this Lake Buena Vista hotel is the ideal place to stay for an affordable Disneyworld(R) vacation. Our hotel near Disneyworld(R) offers guaranteed admission and continuous complimentary shuttle transportation to all four Walt Disneyworld(R) theme parks!After a day of non-stop fun and excitement, guests can retire to one of 325 generously-appointed guest rooms each featuring furnished private balconies. Additional business and leisure amenities in each room include 37-inch LG LCD flat panel TV's with cable access, an alarm clock radio with iPod compatibility and complimentary wireless Internet access. Our Lake Buena Vista Resort offers fun for the whole family with an outdoor heated swimming pool, a video game room, fitness center, a cocktail lounge with pool side seating and an on-site restaurant. Business guests staying at the BEST WESTERN Lake Buena Vista Resort Hotel will also appreciate our hotel's business services, meeting facilities and close proximity to local corporations, including Johnson & Johnson, IBM, KPMG and Accenture, in addition to easy access to the Orlando Convention Center. This 100% non-smoking Lake Buena Vista hotel is also situated in the heart of local events like the Disney(R) Marathon, the Epcot(R) Food & Wine Festival and the Epcot(R) Flower & Garden Festival. While you're here, don't forget to visit the ESPN(R) Wide World of Sports Complex, Downtown Disney(R) West Side, Downtown Disney(R) Market Place and Pleasure Island. Just minutes from the BEST WESTERN Lake Buena Vista Resort Hotel, guests will find themselves in the heart of the area's best attractions, including Animal Kingdom(R), SeaWorld(R) Orlando, the Orlando Orange County Convention Center, Discovery Cove Orlando, Universal Studios(R), Legoland(R) Florida and Busch Gardens(R).For the ultimate family-friendly Downtown Disney(R) hotel experience, book a stay today and save with the BEST WESTERN Lake Buena Vista Resort Hotel. Reservation must be guaranteed with a valid credit card. Hotel reserves the right to authorize 1st night room and tax when applicable. A Valid credit card must be presented at check-in. ... more less
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- Also Known As:
- Best Western Lake Buena Vista Hotel Orlando
- Best Western Orlando
- Orlando Best Western