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“Second time a charm??” 4 of 5 stars
Review of BEST WESTERN Lake Buena Vista Resort Hotel

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BEST WESTERN Lake Buena Vista Resort Hotel
3.0 of 5 Resort   |   2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #165 of 328 hotels in Orlando
Davie, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Second time a charm??”
4 of 5 stars Reviewed April 28, 2012

This is the second time we stayed at this Hotel (4 nights) and I must say this is much better than the first time.

If you watch the commercials of Best Westerns the room/beds they advertise is not true for this particular hotel. (Best Western Lake Buena Vista). They have no flat screen TVs or desks in their rooms which I found that very odd since the commercial is one of the reason why we decided again to stay at this Best Western.

They positive is the mattress they have which are a plush queen size. The downsize is if you book a room with a screen door the door needs to be oiled so it can open. The Hotel overlooks the basic maintenance on their rooms.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RevDirector, Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review, May 16, 2012
Thank you for your candid review of our hotel. We are pleased to announce that we are currently installing 37" Flat Panel LCD TV's in all of our guest rooms. This project should be completed by the end of May. Since all Best Western hotels are independently owned and operated, the guest room amenities vary by property. We do offer desks in our king and preferred deluxe rooms, but our standard rooms have an activity table with two chairs instead of a work desk. We have an extensive preventive maintenance plan in place at the hotel, but we apologize for the problem that you had with your balcony door. We look forward to seeing you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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fairfield nj
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 27, 2012

Stayed at the Best Western with my family on a trip to Disney. The hotel is located close to the parks. The rooms were very clean and the beds were very comfortable. I do have to agree with some other reviews that the hotel does need some updating. We didn't use the pool or the restaurant but they looked very nice. They also have a nice lounge. Staff was friendly and helpful. The maid service was excellent.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 27, 2012

After my 5 nights stay at the Holiday Inn Buena Vista that is across the road from this hotel, the experience was not entirely satisfying.

Check-in formalities were not smooth.

Room was fairly clean and decent.

B'fast service at the restaurant was fairly good with good & friendly service from the staff there.

Overall experience - ok.

And for all that overall experience the tariff was a tad higher than what it should have been. At a relative scale, i got better experience at the Holiday Inn Buena Vista that is located just across the road from this property.


Would i want to go back there - not really.

  • Stayed April 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 26, 2012

Beware... Not like it is shown in the pictures. Rooms smell old and like cigarrettes. This hotel needs to be closed and renovated from scratch.

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
240 helpful votes 240 helpful votes
3 of 5 stars Reviewed April 26, 2012

I recently stayed here for two nights with my parents to visit Disney World. We were looking for a last minute (booked about two weeks before) deal and this is what we got. We were primarily looking for a place to just sleep in and not really looking for any other things to do. What we found was an average hotel, just what we paid for.
Here are the positives:
-True Queen sized beds and very comfortable! They also included four comfortable pillows. Everyone in my party slept well because of the comfortable beds!
-We had a room with an outside counter which was good for all of our “stuff” as well as a full sink in the bathroom.
-Coffee maker
-Decent bar area. We did go down here one night after a long day in the parks for a drink or two and met some wonderful fellow travelers
-They have a free computer to print bordering passes
Negatives:
-Resort Fees: They say it was for the “Free” Disney transportation that we did not use and the free newspaper that you had to go to the lobby to get…a rip off as is all resort fees IMO.
-Business Center was not free! While the prices were reasonable $.25 a minute, in this day and age, this service should be free.
-While it had a pool, it was a little worn around the edges. The provided pool towels were the thinnest towels I’ve seen at a resort and you needed three (they were tiny) to cover the pool chairs. I didn’t go swimming b/c ½ hour after being outside, we got those famous Florida thunderstorms.
-Check-In: While the front desk was friendly, we waited a good twenty plus minutes to check in. Also, I had left my phone charger at my parents and they did not have any available. I know that most hotels now-a-days do have some for travelers to use.
- Wear and Tear: things were a little worn, cracked tiles in shower, stained rugs and curtains. It could use a good overhaul.
- No refrigerator. Luckily, we did not travel from far and had coolers but this would be nice to have. Also, they need to update their televisions.
- We could hear the elevator from our room (on the 18th floor around corner from elevator) and also some street noise (I-4 is across the street) I suggest you bring ear plugs! (Glad I had some!)
-Maid came to clean our room at 3:30, right after we had returned from our day in a park. We just took clean towels and sent her on her way.

I cannot comment on the restaurant or the quick serve Pizza Hut on premise (which seemed to be open only at night) because I did not use them. Nor did I use the shuttle service provided to Disney but that is nice for people who would put it to use. The resort is also in walking distance to Downtown Disney which is a plus. I typically do not stay in “budget” hotels but my mom had booked this. It worked for what we needed so if you are traveling to Disney and don’t want to spend a fortune on a hotel room, this is a viable option.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Land O Lakes
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 23, 2012

This was the best hotel I ever stayed at while visiting Disney World. Check-in and check-out was fast and painless. The hotel was immaculate and the room was very comfortable. The view from the 17th floor was unbelievable. The pool area was great and the lounge area as well. The food was great too. The hotel staff was friendly and courteous. The hotel was so close to Disney World and Universal Studios as well as other locations. I would definitely stay there again. Again, great hotel and I was completely satisfied with my decision in booking there.

D. Fedele

Room Tip: If you want a room with a view ask for 14th floor or higher facing the view towards disney.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Augustine
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2012

This was my first time at the best western I got a great deal online and couldn't resist even though some of the reviews were not so good. I can see where people think the property is dated but for the price we paid this was something we could deal with. Staff was friendly room was ok nothing over the top but nice. ate breakfast in the restuarnt which was good not to bad somethin like 10 dollars a person for all you can eat buffet. pool was cold but when we told the front desk they had the heat turned on so it was nice the 2nd day. Transportation was so convienant every 30 min right out in front no driving and dealing with traffic. Also very close (walking distance) to downtown disney. would say 2 thumbs up from myself and my children.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Best Value Hotel in Orlando
#40 Top resorts Hotel in Orlando
#101 Business Hotel in Orlando
#144 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Official Description (provided by the hotel):
Located in Downtown Disney®, this Lake Buena Vista hotel is the ideal place to stay for an affordable Disneyworld® vacation. Our hotel near Disneyworld® offers guaranteed admission and continuous complimentary shuttle transportation to all four Walt Disneyworld® theme parks!After a day of non-stop fun and excitement, guests can retire to one of 325 generously-appointed guest rooms each featuring furnished private balconies. Additional business and leisure amenities in each room include 37-inch LG LCD flat panel TV's with cable access, an alarm clock radio with iPod compatibility and complimentary wireless Internet access. Our Lake Buena Vista Resort offers fun for the whole family with an outdoor heated swimming pool, a video game room, fitness center, a cocktail lounge with pool side seating and an on-site restaurant. Business guests staying at the BEST WESTERN Lake Buena Vista Resort Hotel will also appreciate our hotel's business services, meeting facilities and close proximity to local corporations, including Johnson & Johnson, IBM, KPMG and Accenture, in addition to easy access to the Orlando Convention Center. This 100% non-smoking Lake Buena Vista hotel is also situated in the heart of local events like the Disney® Marathon, the Epcot® Food & Wine Festival and the Epcot® Flower & Garden Festival. While you're here, don't forget to visit the ESPN® Wide World of Sports Complex, Downtown Disney® West Side, Downtown Disney® Market Place and Pleasure Island. Just minutes from the BEST WESTERN Lake Buena Vista Resort Hotel, guests will find themselves in the heart of the area's best attractions, including Animal Kingdom®, SeaWorld® Orlando, the Orlando Orange County Convention Center, Discovery Cove Orlando, Universal Studios®, Legoland® Florida and Busch Gardens®.For the ultimate family-friendly Downtown Disney® hotel experience, book a stay today and save with the BEST WESTERN Lake Buena Vista Resort Hotel. ... more   less 
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Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western

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