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“GREAT STAY/ GEOFFREY” 4 of 5 stars
Review of Travelodge Inn & Suites Orlando Airport

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Travelodge Inn & Suites Orlando Airport
2.0 of 5 Hotel   |   1853 McCoy Road, SR 528 To Exit 8, Orlando, FL 32809   |  
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Ranked #294 of 327 Hotels in Orlando
Orlando, Florida
1 review
“GREAT STAY/ GEOFFREY”
4 of 5 stars Reviewed October 22, 2013

I stay at this property on 1853 mcoy road for the last few months due too work, I find it very accomodating staff exspecially the desk clerk (tracy) during the day is very helpful with any issues that i don't have answers too she a very quick responder and multitasker. Also my suite is always cleaned everyday which makes coming back very pleasurable cudos to the houskeeping. Overall stay for the price is very good in my opinion.

Geoffrey

Room Tip: awsome pick for the value just book ahead
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Travelodge Inn & Suites Orlando Airport, responded to this review, October 23, 2013
Thank you for your comments and feedback regarding your stay with us. Your comments will be shared during our next staff meeting. Thank ou for your business and we look forward to seeing you again soon in the near future.
Best Regards
John Cummings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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703 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Mishawaka, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 22, 2013

This was the worst hotel I have ever stayed in. We had two rooms. Room number one had a horrible smell and the carpet was wet. Room 2 had a broken mirror with the glass hanging off of the wall. The chair in the room had the legs cut off the bottom. The floors in the bathroom were filthy and we were afraid to use the shower. We refused to take our shoes off when walking int the room. When we complained, they did remove the broken glass. We refused to keep room 1 due to the smell and was told there were no more rooms available. After insisting, a suite was provided with no extra charge. This room was not much better, except the floors were dry and it didn't stink. When complaining to the manager the next morning, we didn't even get an apology! When I asked about housekeeping being awful (the filthy floors), he replied, "I don't work during the day so i don't know what goes on". I would never stay here again. In fact, we were supposed to have one room reserved for our return trip, but cancelled this. Do not stay here just because it is cheap. It is not worth it!!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Travelodge Inn & Suites Orlando Airport, responded to this review, October 23, 2013
Thank you for your feedback and comments regarding your stay with us. I will speak with the housekeeping staff to ensure that this does not happen again. Furthermore I will talk with all the front desk clerks on how to respond appropriately to all guest issues. Thank you for your comments and business and hope that you will give us a second chance the next time you travel to Orlando to show you that we are working hard to exceed each and every guests explanations that we host.

Best Regards,

John Cummings
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Ottawa, Canada
1 review
1 of 5 stars Reviewed October 20, 2013

the price was cheap but the room was awful. Should have known from the musty smell when we walked in. The sheets were so threadbare you could see through in spots. There was a stain on the sheet. when the fridge door was opened someting crawled underneath it. The toilet seat had dirt on it. We cancelled the rest of our stay there. Will be a long time before we use any Travelodge agin no matter what the price.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Travelodge Inn & Suites Orlando Airport, responded to this review, October 21, 2013
Thank you for your comments and feedback regarding your stay with us. I will make sure that the items in our review are brought to the attention of department heads and senor management so they can be corrected to ensure that this will never happen again. never the less I would like to make things right. Please feel free to contact me directly.

Best Regards,

John Cummings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
4 of 5 stars Reviewed October 12, 2013

I had an awesome stay. I came in wiped out and the front receptionist, dinesh, did a magnificent job of getting me a room quick and without problem. The room was satisfactory, clean, but needed an upgrade and was missing towels, but the front desk was equipped.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CummingsJohn, Director of Sales at Travelodge Inn & Suites Orlando Airport, responded to this review, October 17, 2013
Thank you for your feedback and comments regarding your stay with us. Comments such as yours help us better our business and fine tune our operation for our valued guests to have a better experience during their stay with us. I am sorry that their were not any towels in your room and have spoken with the head housekeeper to ensure that this dose not happen again. Thank you for your kind words about our front desk employee Dinesh.

Best Regards,

John Cummings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Inn & Suites Orlando Airport

Address: 1853 McCoy Road, SR 528 To Exit 8, Orlando, FL 32809
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #294 of 327 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Inn & Suites Orlando Airport 2*
Number of rooms: 168
Official Description (provided by the hotel):
Located just 3 miles from Orlando Airport and 2 miles from the Florida Mall, you have your choice of two double beds, 1 king bed, or a two room suite. All rooms features free WIFI, microwave/refrigertor, hairdryer, iron, ironing boards, and coffeemaker. Complimentary airport shuttle. 1785 square feet of meeting space great for family reunions, wedding receptions, meetings. ... more   less 
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Also Known As:
Travelodge Inn & Suites Orlando Airport Hotel Orlando
Travelodge Inn And Suites Orlando Airport
Travelodge Hotel Orlando Airport
Ramada Orlando
Ramada Airport Orlando
Orlando Ramada

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