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“Great for Business Travelers” 4 of 5 stars
Review of Courtyard Orlando Altamonte Springs / Maitland

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Courtyard Orlando Altamonte Springs / Maitland
3.0 of 5 Hotel   |   1750 Pembrook Drive, Orlando, FL 32810   |  
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$20 Daily Credit
Ranked #163 of 326 Hotels in Orlando
Palm Harbor, Florida
Top Contributor
68 reviews 68 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
“Great for Business Travelers”
4 of 5 stars Reviewed January 9, 2014

I have been staying here, frequently over the past year, for business in Maitland. The location is great and the property is so quiet. It is one of the quietest properties I have ever stayed at, and I am Platinum. Every single staff member is friendly, professional and accommodating. Rooms are clean, and they are always vacuuming the hallway, which is something that you rarely see at any hotel. The price is extremely reasonable, especially for Orlando if you are not vacationing. A very safe hotel to stay at if you are traveling alone. Great Job Courtyard/Maitland Staff!

Room Tip: 1st and 3rd floor should have refrigerators
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marj P, General Manager at Courtyard Orlando Altamonte Springs / Maitland, responded to this review, March 19, 2014
Thank you for taking the time to review our hotel, the Courtyard by Marriott Maitland, Florida.
We appreciate you staying with us when you are traveling to our area.

Let us know if there is anything that we can do to assist you with future reservations at our hotel. We look forward to having you stay with us in the near future.

Again, we appreciate you as a loyal Courtyard Guest.
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87 reviews from our community

Traveler rating
    24
    44
    14
    4
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Jacksonville, FL
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 1, 2014

My wife and I stayed at this Courtyard property during my 20-year high school reunion in Orlando. The property is pretty typical for this brand -- embedded in a dense thicket of office parks, near major highways (Maitland Blvd. and Interstate 4) and offering ample parking and value-plus room quality. You're not going here for romantic ambiance or lush landscaping -- head south on I-4 another 30-or-so miles and Disney World will smother you in those. You're going because of the convenient location outside the tourist zone, and in my case, because you have Marriott Rewards points to burn and a reasonable weekend rate ($87 for the second night of our stay).

One point of concern, albeit a minor one. When we checked in late on a Friday night, the only king room available to us was disabled-accessible. Not a huge deal or a deal-breaker in any way, but the bathroom was configured for wheelchair access and wasn't as comfortable as we would have liked. To ensure you get the room you want, check in as close to check-in time as possible. That goes for any hotel, anywhere.

The self-service snack station adjacent to the registration desk was a helpful amenity, especially considering the relative lack of gas stations and restaurants on this stretch of Maitland Blvd. It also was nice to see the snacks and cold drinks were reasonably priced -- a little more than your 7-Eleven, but not out of hand.

I would stay here again, and I'd jump through hoops to check in early.

Room Tip: Stay off the ground floor if you can help it.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marj P, General Manager at Courtyard Orlando Altamonte Springs / Maitland, responded to this review, October 3, 2014
Thank you for the kind words about our property. We look forward to seeing you again at The Courtyard Maitland.
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Top Contributor
87 reviews 87 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 25, 2013 via mobile

Just one overnite while visiting Winter Park. Nice place in an office park but gps got us there easily. Check was great w/Marj who is also the mgr. Basic room, but missed a frig and micro, and the sink area was really surprisingly small.
Other than that, mattress, pillows, furnishings were fine. Solid walls and door, good shower, didn't use the tv, wifi great for our devices.
Would stay there again if needed in the area.

Stayed December 2013, traveled as a couple
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Marj P, General Manager at Courtyard Orlando Altamonte Springs / Maitland, responded to this review, October 3, 2014
Thank you for the kind words about our property. We look forward to seeing you again at The Courtyard Maitland.
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Kirkland, Washington
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 7, 2013

Good basic clean hotel with free wi-fi. A bit disappointed there was no free continental breakfast but there was a paid restaurant on the main floor with a reasonable menu and prices. Waiter was nice enough to make me a shake (it wasn't on their menu) but it took a long time to deliver it (I was already finished my meal when it arrived). Larger-than-average fitness room with lots of free weights. Directions from the highway were a bit tough. Overall, a nice hotel with nothing special to recommend it.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marj P, General Manager at Courtyard Orlando Altamonte Springs / Maitland, responded to this review, December 11, 2013
Bruce G.

Thank you for your excellent feedback regarding your recent stay at the Courtyard by Marriott in Maitland, Florida. We appreciate you staying with us. Thank you for joining us in the Bistro, and I apologize that getting your shake took additional service time. We will discuss this opportunity in our leadership meeting. We hope that you will consider us first when your travels bring you to the North Orlando area. Have a wonderful remainder of 2013 and a teriffic 2014.

Marj Patterson
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MIAMI
Top Contributor
812 reviews 812 reviews
84 hotel reviews
Reviews in 217 cities Reviews in 217 cities
320 helpful votes 320 helpful votes
3 of 5 stars Reviewed October 19, 2013

Since we are Marriott platinum, we expected some type of upgrade, like a balcony or better,none of which was offered . Nor were we even acknowledged as loyal Marriott patrons. Hotel is fine. There is a refrigerator and coffee pot in room. Room is clean and comfortable.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marj P, Manager at Courtyard Orlando Altamonte Springs / Maitland, responded to this review, November 7, 2013
Sheila,

Thank for for staying with us at the Courtyard by Marriott, Maitland, FL. As a Platinum Marriott Rewards Member you are a valuable asset to all Marriott Hotels. I apologize that we did not recognize your platinum status at check-in. Also, I am sorry that we did not offer you an upgrade. We are using your valuable feedback regarding your experience at our hotel in our weekly front desk training session. When travel brings you back to the North Orlando area please choose our Courtyard in Maitland. Please contact me if I can be of assistance in anyway.

Marj Patterson
General Manager
cy.mcoll.gm@mrriott.com
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Florida
Top Contributor
116 reviews 116 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 23, 2013

I stayed here overnight for a local conference and was highly impressed. The new style and decor were very welcoming. The rooms were clean and well prepared for arrival. The bed was absolutely comfortable and I slept very well. Even the in-room coffee was good (which is rare). The only exceptions to this were: no free coffee in the lobby - I had gotten used to this elsewhere; and the breakfast was menu ordered instead of buffet style. Not any drawbacks though whatsoever. I would stay again.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marj P, Manager at Courtyard Orlando Altamonte Springs / Maitland, responded to this review, November 7, 2013
Dear Mr. and/or Ms. Radrev,

Thank you for staying with us at the Maitland Courtyard. We appreciate the positive feedback that you shared with us. It is wonderful when our guests recognize the new style and decor that Courtyard has transitioned into. With the re-design of Courtyard, the complimentary lobby coffee and the buffet style breakfast have been replaced with our exciting Bistro concept. When travel brings you back to North Orlando, please stay with us at the Maitland Courtyard and experience the Bistro.

Marj Patterson
General Manager
cy.mcoll.gm@marriott.com
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Scarsdale, New York
Top Contributor
136 reviews 136 reviews
37 hotel reviews
Reviews in 49 cities Reviews in 49 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 5, 2013

This is a reasonably priced business hotel nestled in between a labyrinth of office parks. I loved that is was very quiet . . . good sleep! The facilities are fine, but nothing special. They have a small pool and small workout area, but at least the treadmills were newer and worked well. My only issue was that the room had a bit of a musty smell and you can only open your window a few inches so it's impossible to air out the room. If you do stay, try Sam Snead's tavern across the street . . . the food was excellent there!

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marj P, Manager at Courtyard Orlando Altamonte Springs / Maitland, responded to this review, November 7, 2013
Mr. Barker,

Thank you for taking the time to share your feedback with me regarding your stay at the Courtyard by Marriott, Maitland, Florida. I am happy that you were able to sleep well and maintain your normal work-out routine while you were our guest. I apologize that you experienced an unpleasant smell in your room. We take your feedback very serious. Our engineering team inspected your room, they were able to find the source of the odor, and have corrected the issue. When travel brings you back to the North Orlando area, we would love to have you stay with us. We can transport you over to Sam Snead's so that you can enjoy a nice dinner there.

Marj Patterson
General Manager
cy.mcoll.gm@marriott.com
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Additional Information about Courtyard Orlando Altamonte Springs / Maitland

Address: 1750 Pembrook Drive, Orlando, FL 32810
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#116 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Orlando Altamonte Springs / Maitland 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Courtyard Orlando Altamonte Springs / Maitland Hotel Orlando
Orlando Marriott
Orlando Courtyard

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