This hotel was amazing! We took advantage of the free shuttle bus that took you the Disney/Universal parks at different departure and arrival times which we had no problem getting on. After a long day at the parks, it was so nice to get back at the hotel and relax in the room and use the well maintained pool. Cleanliness and comfort was what we all expect staying at Hampton Inn, but what makes this Hampton Inn stand out is their unbelievably friendly and outstanding staff. They all went above and beyond and just wanted to make you feel at home. They should all be commended on a job well done as they need to be reminded they contributed to the memories of our wonderful family trip!