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“Eh....” 3 of 5 stars
Review of Hampton Inn Orlando-S. Of Universal Studios

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Hampton Inn Orlando-S. Of Universal Studios
2.5 of 5 Hotel   |   7110 South Kirkman Road, Orlando, FL 32819 (Florida Center)   |  
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Ranked #68 of 328 hotels in Orlando
GreenLeadersSilver level
West Palm Beach, Florida
1 review
“Eh....”
3 of 5 stars Reviewed June 17, 2013

All in all, this hotel was average. Beds were always made. And towels were refreshed.

But one morning, we had to eat our breakfast in our room, due to the amount of people that were in the eating area. (not a big deal) But when we returned to our room that evening, we noticed that housekeeping, had made our beds, and refreshed our towels, but neglected to empty out our trash. That had our breakfast plates in them.

We had a room overlooking Kirkman Rd, and heard the traffic and sirens all night long. Rooms were on the smaller side. And the bathrooms are small as well. (had to stand next to the toilet, to close the bathroom door) And I noticed there wasn't an exhaust fan in the bathroom, which made me notice a few mold spots on the ceiling. Would suggest they kick up the water pressure in the showers as well.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly H, General Manager at Hampton Inn Orlando-S. Of Universal Studios, responded to this review, June 22, 2013
Thank you for your review. I apologize for any noise disruptions and our housekeeping and maintenance team will your comments in mind as they do their routine inspections. We hope to see you again next time you are in Orlando.

Kind Regards,
Kelly Hutchinson
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808 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
newport, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2013

this hotel is both very reasonably priced and situated perfectly as far as we were concerned for both parks and shopping. Also ideal for small families, all the staff were excellent to both me and my wife and definately hope to return in the future

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly H, General Manager at Hampton Inn Orlando-S. Of Universal Studios, responded to this review, June 11, 2013
Thank you for your great review!! Happy to hear you liked our prices and location to shopping and theme parks. Our staff loves to please our guests and we hope to see you again soon!

Regards,
Kelly Hutchinson
General Manager
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Peterborough, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2013

During our 3 night trip to Florida annual (and back) we always stop at a Hampton Inn for the night. The one South of Universal Studios is our mainstay when we arrive in the evening and don't care to open our mobile home at that time of day. The rooms are comfortable, the cookies are waiting for us and the staff welcoming. While there are other chains less expensive we thing the full buffet breakfast makes up for the price difference. This Inn is close to all the local major attractions and a shuttle service is available.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonSUniversal, Manager at Hampton Inn Orlando-S. Of Universal Studios, responded to this review, May 30, 2013
Thank you so much for your review! We are happy to hear about your loyalty to the brand and we are glad that we could meet your expectations. We bake our cookies fresh everyday and we are glad that you were able to enjoy them! If your travel plans ever brings you back to Orlando, We would love to have you hear, Again!

Warm Regards,
Greg Olive
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Eugene, Oregon
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2013

Friendly staff and clean hotel close to International Drive attractions and theme parks! Free hot breakfast was great. Thank you for making our trip great. We would choose this hotel again. Many thanks to hotel management and staff!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonSUniversal, Manager at Hampton Inn Orlando-S. Of Universal Studios, responded to this review, May 26, 2013
Thank you for taking to time to write a review about your vacation. It looks like we were able to exceed your expectations and help to create a wonderful trip for you! We are glad that you enjoyed our convenient location and our breakfast. If your travel plans ever brings you back to Orlando, we would love to have you here again! :)

Warm Regards,
Greg Olive
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Jundiaí, Brazil
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2013

Great staff team, compromised, friendly and helpfull all the time. Excelent quality of room, housekeeping known by name. It was a great experience to us and compared to other Brands with the same value I can just give a 10 to Hampton Inn Kirkmann Road.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonSUniversal, Manager at Hampton Inn Orlando-S. Of Universal Studios, responded to this review, May 26, 2013
Thank you so much for your review! We are very pleased that we could exceed your expectations and provide you with a comfortable and clean setting for your vacation! We love to hear when guests can give us a perfect 10! We strive to provide great service and we are glad that we could do just that for you!

Warm Regards,
Greg Olive
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Gosport, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2013

The hotel was clean, hospitable and convenient situated to anywhere on International Drive. The staff were nice and easy to talk to. The room was very clean but bathroom was very small. Early free hot breakfast was good in a small area. A basic Hilton Hotel.

Room Tip: Higher floors are quieter.
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonSUniversal, Manager at Hampton Inn Orlando-S. Of Universal Studios, responded to this review, May 26, 2013
Thank you for sharing your review! We are happy to hear that you enjoyed our convenient location and our breakfast! We do want to apologize for your dissatisfaction with our bathroom size, but we are glad that our staff could provide a comfortable and clean surrounding for your vacation!

Warm Regards,
Greg Olive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tifton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2013

They were great. Orignally had another hotel that was horrible (no wonder it was so cheep). So my group needed to find new lodging quickly. Being a Hilton Honors member did help but the staff helped by finding us a discount and having the availability for the time we were staying.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly H, General Manager at Hampton Inn Orlando-S. Of Universal Studios, responded to this review, May 15, 2013
So glad we were able to turn a terrible stay into a great one! We appreciate all of our guests but try to cater to our Hilton Honors members as we appreciate their loyalty. We love having you here and we hope to see you back again soon!!
Warm Regards,
Kelly Hutchinson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Orlando-S. Of Universal Studios

Address: 7110 South Kirkman Road, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Orlando
#62 Romantic Hotel in Orlando
#62 Family Hotel in Orlando
#68 Top resorts Hotel in Orlando
#114 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Orlando-S. Of Universal Studios 2.5*
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Also Known As:
Hampton Inn Orlando-s. Of Universal Studios Hotel Orlando
Orlando Hampton Inn

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