I used Hilton group a lot and I chose this Hampton Inn because it provides FREE shuttle to Disney & Universal studio (probably only one among Hilton group, at this price range). Turned out the shuttle service is time consuming (60+min each way as there's a long route passing many hotels before going to theme parks), not on time (45min late in freezing cold ~11pm) & lousy attitude driver (no apology at all).
At the end, I opted for taking the public bus from my 2nd day onwards, which works OK. But this Hampton is very far away from Disney resorts. So I end up spending long time commuting by ourselves and defeat the whole purpose choosing this Hampton in the first place.
I feedback to reception the problematic shuttle service and he promised me passing the comments to GM. Unfortunately, I received no words from the GM after my 9 nights at that Hampton. That's disappointing.
It's a pity that the lousy outsourced shuttle service ruined the hard earned credits of the hotel staff. The receptions are cheerful, and breakfast serving & house keeping are all very very hard working.
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- Also Known As:
- Hampton Inn Orlando-s. Of Universal Studios Hotel Orlando
- Orlando Hampton Inn