I am currently staying here and its my first night...booked this place particularly because it had complimentary wifi and I would be working on my computer all week.
Since I checked In it has not worked and they kept saying they would "reset". But it didn't work.
The girl in the afternoon (I think her name was Shanda or Shana or something similar) was very very nice, but who ever was working the front desk tonight was pretty rude when I called. She said "we are full and when we are full everyone is fighting for signal"...I told her I don't pay to stay here to fight for signal and she said "we'll we have 200 rooms bye" and hung up on me. Went to the lobby and it still wasnt working (meanwhile there were other people there complaining about it too) - the sad part is I wouldn't have mind if there was some honesty about it in that she did not know what the problem was, but the tone was trying to deflect the problem onto me. I have stayed at $30 a night hotel rooms better than this and better service. Aside from the one nice employee this morning/afternoon (8/30/13) there isn't much about this place to brag about. Rooms are average and like I said just as (in some aspects less than) nice as some cheaper hotels.
- Also Known As:
- Ramada Plaza Orlando Resort East Universal Studios
- Ramada Universal Studios
- Ramada Plaza Resort Universal Studios
- Ramada Plaza Orlando
- Ramada Plaza Orlando Resort
- Ramada Orlando
- Orlando Ramada
- Official Description (provided by the hotel):
- Orlando Grand Hotel is centrally located between the downtown Orlando financial district, the Orlando Citrus Bowl and Universal Studios Orlando. The hotel is at the intersection of I-4 and John Young Parkway in Orlando, FL providing quick access to all areas of Orlando, FL. Orlando Grand features Standard Double Bed rooms, Deluxe King Bed rooms and family oriented Kid Suites. The property features on-site restaurant and bar. Stay Grand, Stay Orlando Grand! ... more less
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