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Quality Inn & Suites Universal Studios: Traveler Reviews

2.0 of 5
5635 Windhover Drive, Orlando, FL 32819
Hotel amenities
Quality Inn & Suites Universal Studios
Ranked #237 of 328 hotels in Orlando
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83 reviews from our community

    Trip type
Traveler rating
    10
    29
    27
    10
    7
Date Rating
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
“Quality Inn and Suites”
3 of 5 stars Reviewed August 18, 2012

Pros: It is really close to Universal. The hotel offers a free shuttle to and from Universal, so no paying for parking! It is relatively cheap compared to hotels in the area. The room was mostly clean.

Cons: Because it is not too expensive, you can't expect too much. There was rust in the bathtub. The shower didn't drain when taking a shower (disgusting). The carpet did not feel clean at all so it was necessary to wear shoes the whole time when in the room.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olathe, Kansas
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Easy access, close to parks”
4 of 5 stars Reviewed June 9, 2012

We stayed here two nights. Very close to parks, bus access, although we rented a car, clean rooms, we had full size beds which I wish were Queens, since two adults can't sleep in one full sized bed, had to share with kids. Nice pool, small, but warm, never crowded. Nice staff, Pretty nice continental breakfast. We used our choice points to pay for, but I think the rates were around 79.00/nite. They have someone in the lobby selling park tickets too, if you need to get them. If you need a pizza recommendation....Flippers Pizza...OMG...get the Greek, the best I have EVER had!!!

Room Tip: Try and get Queen beds, the full size are too small.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Senior Contributor
23 reviews 23 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Good For A Tight Budget”
3 of 5 stars Reviewed May 18, 2012

We stayed 7 nights during a recent trip to Orlando. The rooms were clean and the continental breakfast was decent. The staff was friendly and always available. There were shuttles to almost everything, except the airport. It's not a 5 star hotel, but you get what you pay for and we didn't want to spend a thousand dollars on a hotel. This worked great for us.

Room Tip: We had a room by the pool and we heard screaming kids a few nights until 9 or 10.
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashville, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Would not come again......”
2 of 5 stars Reviewed April 16, 2012

I am very loyal to Choice Hotels and I will stay at them when I travel. This hotel is not one of their better "Choices". I wish I would have saw these reviews before I booked but it was spur of them moment and just for one night so I survived. I had to wait 10 mins to check in. I was on a lower level floor and I swear it was like a rhino rally above me! The room was below average in my opinion. The location of the hotel is great, cab ride to Universal from the hotel is less then $15 including tip.

Room Tip: Stay on the top floor!
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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“DUMP!!!!”
1 of 5 stars Reviewed April 15, 2012

Two Words....Total Dump!!!! Stayed here in December with my parents, husband and kids for 1 week. This place was sooo disgusting. There where bugs crawling on the bathroom sink, the room doors didn't close properly leaving our belongs unsecured. Maintenance was suppose to repair but to no avail. The carpet was sooo dirty I wouldn't allow for my kids to walk around the room barefoot. Had to dispose of the socks as they wouldn't come clean in the wash. Thank goodness for the air conditioner...even though it was so loud we barley slept, but if it wasn't on the smell for the carpet would have been unbarable.

Yuck!!!

Never again would I stay here nor would I recommend it.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about Quality Inn & Suites Universal Studios

Also Known As:
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn And Suites Universal Studios
Quality Inn & Suites Universal Studios Hotel
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando
Address: 5635 Windhover Drive, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #237 of 328 hotels in Orlando
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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