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“Quality Inn and Suites” 3 of 5 stars
Review of Quality Inn & Suites Universal Studios

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Quality Inn & Suites Universal Studios
2.0 of 5 Hotel   |   5635 Windhover Drive, Orlando, FL 32819   |  
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Ranked #140 of 332 Hotels in Orlando
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Quality Inn and Suites”
3 of 5 stars Reviewed August 18, 2012

Pros: It is really close to Universal. The hotel offers a free shuttle to and from Universal, so no paying for parking! It is relatively cheap compared to hotels in the area. The room was mostly clean.

Cons: Because it is not too expensive, you can't expect too much. There was rust in the bathtub. The shower didn't drain when taking a shower (disgusting). The carpet did not feel clean at all so it was necessary to wear shoes the whole time when in the room.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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385 reviews from our community

Traveler rating
    101
    171
    77
    23
    13
See reviews for
182
89
10
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • English first
  • French first
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  • Spanish first
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English first
Olathe, Kansas
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 9, 2012

We stayed here two nights. Very close to parks, bus access, although we rented a car, clean rooms, we had full size beds which I wish were Queens, since two adults can't sleep in one full sized bed, had to share with kids. Nice pool, small, but warm, never crowded. Nice staff, Pretty nice continental breakfast. We used our choice points to pay for, but I think the rates were around 79.00/nite. They have someone in the lobby selling park tickets too, if you need to get them. If you need a pizza recommendation....Flippers Pizza...OMG...get the Greek, the best I have EVER had!!!

Room Tip: Try and get Queen beds, the full size are too small.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Level Contributor
117 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 18, 2012

We stayed 7 nights during a recent trip to Orlando. The rooms were clean and the continental breakfast was decent. The staff was friendly and always available. There were shuttles to almost everything, except the airport. It's not a 5 star hotel, but you get what you pay for and we didn't want to spend a thousand dollars on a hotel. This worked great for us.

Room Tip: We had a room by the pool and we heard screaming kids a few nights until 9 or 10.
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashville, Ohio
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 16, 2012

I am very loyal to Choice Hotels and I will stay at them when I travel. This hotel is not one of their better "Choices". I wish I would have saw these reviews before I booked but it was spur of them moment and just for one night so I survived. I had to wait 10 mins to check in. I was on a lower level floor and I swear it was like a rhino rally above me! The room was below average in my opinion. The location of the hotel is great, cab ride to Universal from the hotel is less then $15 including tip.

Room Tip: Stay on the top floor!
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 15, 2012

Two Words....Total Dump!!!! Stayed here in December with my parents, husband and kids for 1 week. This place was sooo disgusting. There where bugs crawling on the bathroom sink, the room doors didn't close properly leaving our belongs unsecured. Maintenance was suppose to repair but to no avail. The carpet was sooo dirty I wouldn't allow for my kids to walk around the room barefoot. Had to dispose of the socks as they wouldn't come clean in the wash. Thank goodness for the air conditioner...even though it was so loud we barley slept, but if it wasn't on the smell for the carpet would have been unbarable.

Yuck!!!

Never again would I stay here nor would I recommend it.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
280 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed April 6, 2012

We took 4 rooms for 2 nights for a family trip to visit Universal. This hotel is very close to the park (1 mile) and is a good price for so near. The king rooms are great and other than rust in the tub and my dislike of shower curtains had no problems. The other two rooms were doubles which was difficult for my son and his wife as the beds were so small. Also the hotel did not have a crib available for their baby. My other son have an overflowing toilet and when he called the front desk, they had no maintenance staff there and told him to come get a plunger and deal with it himself.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 18, 2012

We found a discount coupon through a saver website. The deal here is you print a coupon, bring it with you, walk in and IF they have rooms available, they are supposed to honor the coupon. We had planned to spend one night here, maybe a second too. Upon check in, the male desk person was super friendly, and honored the coupon, and said if we wanted to stay another night, we could get the same price with the coupon.... The hotel, and room were 100% fine. Very clean, secure, well equipped, modern, comfy, no problems. The breakfast was a typical contintental break-y, you would get at most Florida hotels. (all we ever need for breakfast). We went to the front desk planning to book a second night, and the lady working there was most unhelpful, she would not honor coupon, didnt care that the other gentleman already said it was ok, and tried to double the price of the (same) room if we stayed in it. Even more $ if we wanted another room. We left, but ti was not because of the hotel, just the attempted goughing of us (stupid tourists).

Room Tip: check in late, to avoid the unhelpful daytime lady.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Universal Studios

Address: 5635 Windhover Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Wheelchair access
Hotel Style:
#135 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Universal Studios 2*
Number of rooms: 106
Official Description (provided by the hotel):
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 
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Also Known As:
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn And Suites Universal Studios
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando

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