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Quality Inn & Suites Universal Studios: Traveler Reviews

2.0 of 5
5635 Windhover Drive, Orlando, FL 32819
Hotel amenities
Quality Inn & Suites Universal Studios
Ranked #237 of 328 hotels in Orlando
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83 reviews from our community

    Trip type
Traveler rating
    10
    29
    27
    10
    7
Date Rating
Spokane, Washington
Senior Contributor
23 reviews 23 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Good For A Tight Budget”
3 of 5 stars Reviewed May 18, 2012

We stayed 7 nights during a recent trip to Orlando. The rooms were clean and the continental breakfast was decent. The staff was friendly and always available. There were shuttles to almost everything, except the airport. It's not a 5 star hotel, but you get what you pay for and we didn't want to spend a thousand dollars on a hotel. This worked great for us.

Room Tip: We had a room by the pool and we heard screaming kids a few nights until 9 or 10.
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashville, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Would not come again......”
2 of 5 stars Reviewed April 16, 2012

I am very loyal to Choice Hotels and I will stay at them when I travel. This hotel is not one of their better "Choices". I wish I would have saw these reviews before I booked but it was spur of them moment and just for one night so I survived. I had to wait 10 mins to check in. I was on a lower level floor and I swear it was like a rhino rally above me! The room was below average in my opinion. The location of the hotel is great, cab ride to Universal from the hotel is less then $15 including tip.

Room Tip: Stay on the top floor!
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“DUMP!!!!”
1 of 5 stars Reviewed April 15, 2012

Two Words....Total Dump!!!! Stayed here in December with my parents, husband and kids for 1 week. This place was sooo disgusting. There where bugs crawling on the bathroom sink, the room doors didn't close properly leaving our belongs unsecured. Maintenance was suppose to repair but to no avail. The carpet was sooo dirty I wouldn't allow for my kids to walk around the room barefoot. Had to dispose of the socks as they wouldn't come clean in the wash. Thank goodness for the air conditioner...even though it was so loud we barley slept, but if it wasn't on the smell for the carpet would have been unbarable.

Yuck!!!

Never again would I stay here nor would I recommend it.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
116 reviews 116 reviews
60 hotel reviews
Reviews in 67 cities Reviews in 67 cities
37 helpful votes 37 helpful votes
“Quality Suites at Univeral Studios”
3 of 5 stars Reviewed April 6, 2012 via mobile

We took 4 rooms for 2 nights for a family trip to visit Universal. This hotel is very close to the park (1 mile) and is a good price for so near. The king rooms are great and other than rust in the tub and my dislike of shower curtains had no problems. The other two rooms were doubles which was difficult for my son and his wife as the beds were so small. Also the hotel did not have a crib available for their baby. My other son have an overflowing toilet and when he called the front desk, they had no maintenance staff there and told him to come get a plunger and deal with it himself.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Place was great, certain staff...meh!?”
4 of 5 stars Reviewed March 18, 2012

We found a discount coupon through a saver website. The deal here is you print a coupon, bring it with you, walk in and IF they have rooms available, they are supposed to honor the coupon. We had planned to spend one night here, maybe a second too. Upon check in, the male desk person was super friendly, and honored the coupon, and said if we wanted to stay another night, we could get the same price with the coupon.... The hotel, and room were 100% fine. Very clean, secure, well equipped, modern, comfy, no problems. The breakfast was a typical contintental break-y, you would get at most Florida hotels. (all we ever need for breakfast). We went to the front desk planning to book a second night, and the lady working there was most unhelpful, she would not honor coupon, didnt care that the other gentleman already said it was ok, and tried to double the price of the (same) room if we stayed in it. Even more $ if we wanted another room. We left, but ti was not because of the hotel, just the attempted goughing of us (stupid tourists).

Room Tip: check in late, to avoid the unhelpful daytime lady.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about Quality Inn & Suites Universal Studios

Also Known As:
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn And Suites Universal Studios
Quality Inn & Suites Universal Studios Hotel
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando
Address: 5635 Windhover Drive, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #237 of 328 hotels in Orlando
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn & Suites Universal Studios
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