Was absolutely dreading staying at Quality Suites due to the previous comments regarding the Legionnaires Disease that happened there in March (which now seemed to have been deleted from your reviews!!). Anyway, Thomas Cook knew nothing about this, so I told them to view several websites which they did but NEVER offered to allow us to stay elsewhere unless we paid £600. Which we refused! To cut a long story short....the hotel (our room being 209) was fine apart from the bath plug getting blocked everytime you had a shower - this was reported to "Sharon - Duty Manager" on Reception. Nothing was ever done. Also, the fridge in room seemed to prefer being a freezer! Our bottles of water were always frozen by the following morning - we tried to turn the dial inside....except that the dial had been replaced by a pen top. Yes, honestly! So rang reception and they sent Maintenance up who removed the "freezer" and defrosted it and returned it to us....but within a couple a days the fridge became a freezer again. Couldn't be bothered to ring reception for a third time! The plug socket closest to the sink (near to where the hairdryer is kept) never worked. Again, couldn't be bothered to phone reception. LASTLY, don't be fooled by Reception being helpful by ordering you a taxi - its twice the amount and the hotel makes a profit out of you. Use the "Yellow Cabs" - half price and are insured! On the plus side, it is in very easy reach of International Drive in a quiet area. The rooms were clean and tidy. Having the two TVs were great. The little shop near reception was handy. The pool was never busy - bonus if you were having a break from the theme parks. Marcella who worked in the area (selling trips etc) just oppo reception was lovely. Shes from the Czech Rep and spoke very good English and found her more helpful and friendlier than the actual reception staff. This has been my 4th holiday to Orlando and I will definately return to International Drive but think I would prefer to stay in the Embassy Suites, which is where I stayed for my 3rd visit here. Yes more expensive but worth every penny.

I have been staying at the Quality for years and i love the way its set up!Hot breakfast early in the AM and a few cocktails at night Thanks to Ann and each of the staff for great service.I appreciate it K C Jones

I have been staying at the quality suites for 14 years. Ive been to many hotels in the area but keep coming back. You cant beat the deal . The free breakfast and the 2 hours of cocktails. The management and the staff have been wonderful to me and my family. The rooms are big and clean. And i will keep on coning back for a long time to come.

The tub dripped at a rate of 400 gallons per day. Mold was growing and standing in the bathroom, on the windows, and in the dressing area. Legionaires disease was confirmed and we were not told of this. We had a $5,000 Disney vacation for a family of five, once in a lifetime, and my son was sick the whole time. Bookit.com was able to refund $177 for our $5,000 vacation. The maintenance was terrible, and we suffered greatly for it.