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“Good hotel for the price and location” 4 of 5 stars
Review of Wyndham Lake Buena Vista

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Wyndham Lake Buena Vista
3.5 of 5 Resort   |   1850 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #151 of 326 Hotels in Orlando
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5,073 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 29, 2014 via mobile

This hotel is horrible. They charged our debit card for the room after check out when the room was paid in full prior to check in. The character breakfast over priced. Room service sucks, they brought me clean lien that was dirty. Room service didn't clean room for two days. They charge you for valet parking even if you don't use. The game room is trash nothing works. The staff of
the gift shop are horrible. NEVER AGAIN!!!!!

  • Stayed April 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen B, Manager at Wyndham Lake Buena Vista, responded to this review, April 30, 2014
Thank you for taking the time to write a review following your recent visit. I'm so sorry to hear about the series of shortfalls you encountered while you were here. Please be assured that I will personally forward your feedback to the appropriate department managers and all concerns will be addressed. If you should need further assistance please reach out to our voice of the customer at hbivans@wyndhamlbv.com.
Sincerely,
Helen Bivans
Voice of the Customer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 28, 2014

Had a very comfortable stay at this hotel. Located within walking distance of Downtown Disney, restaurants and shops. Great shuttle services to all the Disney parks right from the hotel. Terrific pool area, 24-hour coffee shop, laundromat on site. A special mention for Gina and Shannon from the Front Desk who are truly helpful and great to deal with.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen B, Manager at Wyndham Lake Buena Vista, responded to this review, April 29, 2014
Thank you for the very nice review following your recent visit with us. I'm glad that you enjoyed your stay and we welcome you back anytime. Also, thank for taking the time to mention Gina and Shannon please know they will be delighted.
Sincerely,
Helen Bivans
Voice of the Customer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Buena Vist
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 28, 2014

We had a great time at the hotel. Everyone was friendly and willing to help us with any and all questions or concerns we had. Room was clean and comfortable! Awesome pool area!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen B, Manager at Wyndham Lake Buena Vista, responded to this review, April 29, 2014
Thank you for the very nice review. We appreciate your business and we welcome you back anytime.
Sincerely,
Helen Bivans
Voice of the Customer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2014

We recently booked a last minute event at the Wyndham at Lake Buena Vista. The stafff truly went above and beyond. Donna Widder in Catering/Sales and Gop and Raz with the PSAV company met and exceeded our expectations and were extremely accommodating to our onsite last minute requests. Their patience, expertise and willingness to make sure our event was a success was greatly appreciate. The valet parking for everyone was a big hit with those who attended our event, and despite this process having been in place for just a few days at the time of our event, the process was pretty efficient. Thanks to all of the Wyndham staff for their hospitality and support.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helen B, Manager at Wyndham Lake Buena Vista, responded to this review, April 29, 2014
Thank you for taking the time to write a review following your recent conference at our hotel. We are very pleased to hear that your event went well. Please be assured that your comments will be shared with our entire team and thanks for taking the time to mention, Donna, Gopi and Raz!
We appreciate your business and we welcome you back to stay with again.
If you should need further assistance please don't hesitate to contact us.
Sincerely,
Helen Bivans
Voice of the Customer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Lake Buena Vista

Address: 1850 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #151 of 326 Hotels in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Lake Buena Vista 3.5*
Number of rooms: 626
Official Description (provided by the hotel):
A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more   less 
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