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“Cockroaches!!!!!!!” 1 of 5 stars
Review of Wyndham Lake Buena Vista

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Wyndham Lake Buena Vista
3.5 of 5 Resort   |   1850 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #149 of 326 Hotels in Orlando
GreenLeadersSilver level
Greenwich, Connecticut
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Cockroaches!!!!!!!”
1 of 5 stars Reviewed February 12, 2013

If you do like cockroaches, this is the place for you!!!!!
During our first night in the hotel, we had these very special visitors! they were in the bath, running on the floor and on the curtains, couldn't sleep at all!!!!
If I could have changed hotels be sure I had! But my daughter was participating in a sport tournament and all the team was staying there. They gave me another room, but I had to spend half day (instead of going with my daughter, team friends and moms to Magic Kingdom), for this switch!!!!!
A note was all I got saying they really took care for pests!!!!!!!! Very, very bad experience!!!!

Room Tip: Always ask for a room in the tower!!!!!! They are cleaner.
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  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VoiceoftheCustomer, Manager at Wyndham Lake Buena Vista, responded to this review, February 19, 2013
Hello,
I hope to find you well today! Please allow me to introduce myself as the Voice of the Customer at the Wyndham Lake Buena Vista Resort.
I am writing in response to your review regarding your recent stay with us. Please accept my sincere apologies for any inconvenience you may have experienced during your visit.
Please do not hesitate to contact me at 407-827-6516 with any additional comments or concerns.
Sincerely,
Helen Bivans
Voice of the Customer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Las Vegas, Nevada, United States
1 review
5 of 5 stars Reviewed February 12, 2013

Our one night stay was a last minute decision and based on location and price we chose Wyndham Lake Buena Vista Resort...and were not disappointed! The most conspicuous trait of this Hotel is the friendliness of the staff. Alex at the front desk was extremely helpful not only in being responsive to our special needs but also in letting us in on some of the most desirable things to see on our "extra" one night stay...By the way, we had stayed near the airport a few days previously based on cost alone and wish we had chosen the Wyndham Lake Buena Vista Resort for our entire stay...will do for sure next year!...

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delta, Canada
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 12, 2013

We had an overnight stay and found the hotel, while old, had been modernized with great beds and was situated in a nice surrounding. The elevators in the older section were very slow and the restaurant catered to a buffet crowd who wished to get on with their day at Disney. We used the pool area, although cool for January it would make a child's visit very complete.
Our purpose was to be close to Cirque de Soleil and downtown Disney. Both were within walking distance

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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East Dennis, Massachusetts
1 review
5 of 5 stars Reviewed February 11, 2013

My family and I just returned from a wonderful vacation. This was our second visit back to the Wyndham Lake Buena Vista Resort and it was so great to see familiar faces still working there. Drew at the pool side bar is just great, very friendly and he does a great job back there. It was also great to see Chef Mark again, he really takes a lot of pride in what he does and goes the extra mile to insure guests are happy and treated well. These guys represent the resort very well and are a real asset to the company. The location is excellent to its so nice to be able to walk to downtown Disney and enjoy all that it has to offer.
If there is a complaint to be made I would have to say they need to get firmer mattresses but I realize you can't make everyone happy in that department. Hopefully we will be back again for our third stay next February. Keep up the good work and if possable send some warm weather back to Cape Cod. We could really use it right now.
Thanks again
Tim B.
Cape Cod Mass.

Room Tip: The tower rooms offer a beautiful view of downtown Disney and you get to watch fireworks every night...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2013

We visited the hotel, among several others, for the purpose of planning a family reunion. This is a great facility for a family reunion, and you cannot beat the location. Walking distance to Downtown Disney in one direction and affordable dining options in the other.
The hotel staff was the most professional of all the venues that we visited in our search. Kady Burns was the consumate professional when it came to group sales staff that we encountered on this quest. The friendly hotel staff made our stay very enjoyable and we cannot wait to host our family reunion here.

Room Tip: Request a view of Downtown Disney.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Lake Buena Vista

Address: 1850 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #149 of 326 Hotels in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Lake Buena Vista 3.5*
Number of rooms: 626
Official Description (provided by the hotel):
A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more   less 
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