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“Hate it will never go back and do not recommend!” 1 of 5 stars
Review of Wyndham Lake Buena Vista

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Wyndham Lake Buena Vista
3.5 of 5 Resort   |   1850 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #149 of 326 Hotels in Orlando
GreenLeadersSilver level
Seymour, Connecticut
1 review
1 helpful vote 1 helpful vote
“Hate it will never go back and do not recommend!”
1 of 5 stars Reviewed July 24, 2011

Check in is very long, one person working the front desk! Guest services was not helpful. One roll of toilet paper in the room asked for another and never got it. I woke up this morning with a roach on my neck! The worst experience ever! ZERO stars!!

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Charlotte, North Carolina
1 review
1 of 5 stars Reviewed July 24, 2011

My sister woke up to a coachroach on her neck, the room was musty smelling. We called the front desk for toilet paper and had to call 3 times and they never brought us a new roll. They advertise this place as a resort, but it is a gross hotel with a nice pool. The pool was the only nice thing about the hotel. I would never ever stay here again nor would I recommend anyone to stay there. Very disappointed.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chicago, Illinois
1 review
4 of 5 stars Reviewed July 23, 2011

This was my family of fours' first time staying in this hotel and we will definitely come back. There was a lot of construction happening when we arrived, but aside from that we loved the hotel. The young lady who checked us in, Delilah was awesome. She upgraded us to a high tower room without being asked. I was a little miffed upon checkout when I found out we didn't recieve our complimentary welcome gift, but the stay definitely outwayed that small mishap. Can't beat the shuttle that comes every 1/2 hour to take you to the Disney parks. However, if we could do it again, we probably would have just taken a bus to Downtown Disney since it is seriously less than a 10min walk from the hotel. Our only complaint would be the pool, which was awesome and the kids loved it, but they didn't have towels when we went in the evening. If your going to have a pool open until 11, the area should still be well maintained and stocked. Other patrons complained that evening as well about wet towels being left everywhere, but no clean/dry towels being accessible. Andrew at the bell hop was so patient and great with us when he came to give us the complimentary service of delivering our luggage from our room and into our vehicle upon checking out the hotel. The price, location and quality outweighed any issues we had with our most recent stay but we also anticipate that the hotel will continue to make more improvements to make visitors’ stays comfortable.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 22, 2011

We stayed at Wyndham Lake Buena Vista recently, and had a great time. The hotel room was very clean, the beds and pillows very confortable. The location is great. The water park was great!

The only complain we have is about the food. It is very expensive and of low quality. The snack bar's food is worse than at a gas station and the prices are as if it was a nice restaurant. The good thing is that this hotel is so close to downtown disney, so you can walk there and get much better food at better price. Eating at Disney World costs about the same, but the quality is so much better at Disney.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Charlotte, North Carolina
1 review
1 of 5 stars Reviewed July 22, 2011

Pool was not properly closed. The hotel used loung chairs to close the affected area.Security came and ran everyone out about 9pm.Elevators off to the sides of the hotel were very small.They were slow in the mornings when housekeeping was working.No real hotel manager was available only front desk supervisors. When we went to complain about the pool, there was no real hotel manager available and they had the nerve to say they could get the pool manager for us.That was a joke.We had two seperate bookings for a total of seven nights and we were told it shouldnt be a problem to keep the same room, they lied failed to tell us that a tour group had our floor booked for the last night so we had to hop to another room. Their online photos are decieving,there was no sofa in our economy king, only bed and table with chairs. Also advertise wi-fi and our room couldnt get a good enough signal so I had to go down to the lobby to use my wireless internet. Our last room we were in the wi-fi worked ok.This was a disney vacation and this was supposed to be a disney approved hotel. Restaurant food is pricey. The bell hop service makes you think a 5star hotel but that was decieving.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 21, 2011 via mobile

Great service , I love the staff , rooms could be a little cleaner . But overall the start is going great , Delia at the getting desk started my stay off with great customer service from the second my limo door opened up , and Kelly at guest services was a big help as well ....

  • Stayed July 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 21, 2011 via mobile

From the moment whe got there till the moment we left, everything went excellent. The location is great. Isa was very helpful when I needed assistance in the market. I highly recommend this place. :)

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Lake Buena Vista

Address: 1850 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #149 of 326 Hotels in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Lake Buena Vista 3.5*
Number of rooms: 626
Official Description (provided by the hotel):
A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more   less 
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