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“Fun and a great location” 5 of 5 stars
Review of Disney's Polynesian Resort

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Disney's Polynesian Resort
4.0 of 5 Resort   |   1600 Seven Seas Drive, Lake Buena Vista, Orlando, FL 32830   |  
Hotel amenities
Ranked #121 of 327 Hotels in Orlando
Certificate of Excellence 2014
Austin, Texas
Top Contributor
130 reviews 130 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
69 helpful votes 69 helpful votes
“Fun and a great location”
5 of 5 stars Reviewed August 4, 2014

When we were kids, we would see pictures of the Polynesian and think to ourselves, "Ooooh so exotic and fancy!" So, as adults, we finally got to stay here. We loved it! It is a very fun atmosphere, the bed is comfy, and the place is well kept. Being right next to the monorail was super convenient...especially after a very fun, long day of Disneying. Compared to other options, it is higher on the price scale, but for us it was worth every penny.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,976 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (437)
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English first
Baton Rouge, LA
19 reviews 19 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 2, 2014

After staying in the Floridian, Wilderness Lodge, and Animal Kingdom hotels, we decided to give the Polynesian a try. We were definitely not disappointed! The hotel rooms are very spacious, and the overall property is really a sight to see. Granted, the place is huge, so just walking from the lobby to the room can be quite a hike in itself. I must admit the layout can be rather confusing at first, and some areas could stand a bit more light in the walkways, but that might be intentional to add to the "ambience". Our room had an awesome view of the lake as well as Magic Kingdom. Though I would definitely recommend seeing the fireworks in person, there were quite a sight from our balcony. The room was typical Disney - spotless, updated, and very comfortable though we only received two "towel critters" during our week stay. (No one gets too old for those little guys!) The only negative was that the toilet and shower/bath are in the same area as the vanity. Personally, we like the vanity alone, with the toilet and bath in a separate area. Granted, the Floridian and Wilderness Lodge are the only hotels that have offered us that advantage, among the places we have stayed so far. The lobby of the hotel is something to see, and the hotel offers some great restaurants. Lastly, of course the monorail is one of the best reasons to stay at this hotel. For us, however, it was undergoing maintenance while we were there, so it was only available during peak times. (I do wish Disney had informed us of that while booking the hotel, but they did give us a little money back when we complained after experiencing travel inconveniences after arrival due to the maintenance.) Overall, it is a great place to stay, but I would be sure the monorail is fully functional before making reservations as the price definitely reflects the convenience of the monorail.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
77 helpful votes 77 helpful votes
1 of 5 stars Reviewed August 1, 2014

We stayed here for a night last weekend. We were aware of the construction that was ongoing but it really was even worse than expected. Currently, the resort is a shell of its former self. Half of the grounds are walled off, the main pool is closed and the lobby is a mess. The sounds of jackhammers and overall construction is unavoidable. What gets me is that Disney continues to charge the same astronomical rates during the overhaul. They should have just closed the resort down until construction was completed. No doubt the resort is going to be great once the renovations are complete but until then, I would stay somewhere else.

Room Tip: During construction, there is no good room
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  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 31, 2014

I love this place!! I love the theming but the only downfall is that they didnt have a hot tub.
The grounds are beautiful. I love to eat at Ohana and Kona for lunch or breakfast.
We usually rent boats and drive around Bay Lake. The monorail access to the TTC makes this a perfect place for families with small children because of the convienence.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 30, 2014

great place unlike anywhere else in Disney, I love this hotel I stayed here when I was 7 and was able to bring my wife and kid here. the standards are the same very well kept lots of bonuses staying here from the fire works and light shows to the monorail or ferry every part of the hotel and area are great will come back again.

Room Tip: Resort veiw is worth the money tired kids can watch shows from the room
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 29, 2014 via mobile

We booked the Poly back in February for our July trip. We knew nothing of the upcoming construction at the time. This was our first trip to DW and we wanted a resort that was nice and would make travel to the parks less hassle. We were willing to pay more for this. When we first arrived, a cast member greeted us and took us to the front desk. No waiting around at all, which was nice. The atmosphere was pretty underwhelming because of construction. No big "wow, I'm walking in to a Polynesian paradise" type feeling--just walls everywhere. We requested Samoa volcano pool side and were given a room in Aotearoa. They were able to move us to Samoa the next day. Our room was nice. Spacious bathroom with double sinks. Large room with 2 queen beds. My only complaint about the room is that we were on first floor at the very end by the exit. This area is tile, not carpet, so when people wheel their suitcases by at 5:30am, it woke me up every time. It was so loud! On the positive side, my sons enjoyed roasting marshmallows and watching movies on the beach.

As for easy travel, it was not worth paying more for "ease" of traveling to and from parks. It WAS an easy trip to Magic Kingdom. But to anywhere else, you need to allot an hour of time for travel (if you include wait time + travel time). And you cannot walk to the transportation and ticketing center from the Polynesian because of construction. It could just be that I was a newbie, but I was not expecting all this travel hassle.

We ate at the Contemporary a couple of times, and I was disappointed we hadn't stayed there. The lobby is so grand. So much nicer. The quick service restaurant was MUCH nicer than Captain Cook's. I'm sure all of this is because of construction and that Poly will be amazing after construction. Just not now. But they still charge the same amount! Seems they should charge less while construction is going on (and now even the Volcano pool is closed)! For now, stay elsewhere.

  • Stayed July 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ringwood, New Jersey
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed July 28, 2014

We love Disney and have been many many times. Last year we stayed at the Wilderness Lodge @ Concierge Level and the year before same level at Yacht Club. We usually stay at Wilderness Lodge because my teens have their own bed due to the bunk beds. So when I booked this hotel with Disney I was promised we would have 2 Queen beds and a bed/pull out. But when we checked in I got the we can't promise/guarantee this..I thought ok here we go and I mentioned we could have stayed at another hotel. The did work it out for us but it was a bit of stress. Also when I booked in March, I was told the pool might be under renovation. We said fine and booked. When we arrived, OMG, the whole lobby was boarded up and the whole thing was under renovation.. not the pool. When I mentioned this the check in person gave me a blank stare and said "oh, I'm sorry." WHAT! So the room was fairly big, we had a sofa for my son, the grounds are beautiful. From this hotel yo take a bus to Hollywood and Animal Kingdom, he Monorail to MK and Monorail to transportation center to another monorail to EPCOT. We had best at Mk one morning at 8. Part of the reason we stayed here was to tai the monorail to MK. That is why this hotel is more pricy. We got phone call saying the mono rail was under repair and had limited hours and would not be running in time for us to make our best reservations. We called the front dest 3 times… yes 3 times and got 3 different answers until someone finally mentioned we could take the boat right across the lake to MK. The other option was the bkfst bus and they cold tell us if it was direct or how many hotels we would make stops at. My teens don't want to wake up and extra hour early to ride a bus for a possible hour when we were staying not he monorail and its a maybe 10 minute ride. It was ridiculous. We did take the boat. The run frequently. The bus situation was the same as we had run into at other hotels… not consistent and slow. And after the Frozen fireworks at Hollywood it took 1.5 hours to get back to the hotel. We watched 3 All Star busses go by while at our bus stop which is shared with Grand Florian and Contemporary we waited only 1 came. Again, I'm not sure why we are paying the premium. It is something to consider when booking. On our last day, we booked late flights because we war told we could shower at the hotel. Well, it was thundering and they closed the pool so we no longer had access to the showers. Honestly we had to ask about 3 people. I had to ask the lifeguard station to call the from desk for us so we would not have to go to front desk in our suits and towels. They sent us there anyhow and told us to ask for Jim and that he know we were on our way. Well, we stood in the lobby for about 15 minutes in our suits while people were going in for dinner and asked 2 front desk people for Jim. They did give us a room key but we never saw Jim. I don't' think we will be back at this Disney hotel. I think the main pool was packed and a little small for the level of hotel and for it being a Disney hotel. There is a large slide there that the kids seemed to enjoy. My daughter and I went to the 2nd pool which was empty and quiet. We just didn't feel the service was a friendly as other hotels and it was not worth the extra cost. Plus the whole lobby was under renovation which we had not been informed prior to arrival.

Room Tip: There are buildings on the property. Our building was far from the laundry but closer to the water...
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Polynesian Resort

Address: 1600 Seven Seas Drive, Lake Buena Vista, Orlando, FL 32830
Location: United States > Florida > Central Florida > Orlando
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Top resorts Hotel in Orlando
#33 Luxury Hotel in Orlando
#101 Family Hotel in Orlando
#108 Business Hotel in Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Disney's Polynesian Resort 4*
Number of rooms: 847
Official Description (provided by the hotel):
Disney's Polynesian Resort is a relaxing tropical paradise, featuring lush vegetation, thatched roofs, koi ponds and white-sand lakebeaches and offering a warm, welcoming world that celebrates the spirit of the South Pacific and ensures "Ho'Onanea"—the passing of time in languid tranquility. ... more   less 
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Also Known As:
Polynesian Resort Disney
Disney Polynesian Hotel
Polynesian Disney
Polynesian Hotel Disney
Orlando Polynesian Resort
Polynesian Hotel Orlando Fl
Disneys Polynesian Hotel
Polynesian Resort Orlando
Disney Polynesian Resort World
Disneys Polynesian Resort

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