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“Great location!” 4 of 5 stars
Review of Disney's Polynesian Resort

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Disney's Polynesian Resort
4.0 of 5 Resort   |   1600 Seven Seas Drive, Lake Buena Vista, Orlando, FL 32830   |  
Hotel amenities
Ranked #94 of 329 hotels in Orlando
Roswell, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great location!”
4 of 5 stars Reviewed June 10, 2013

Great hotel on the rail! Great for traveling with young ages because the hotel is not noisy, pools close at 11, and yet you have great views from the rooms! We liked the location. The dining options in the meal plan were self serve. Only you can decide if that will work for your family vacation. We booked the dinner show and our son fell asleep from all the fun! Our daughter didn't and joined the hula!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 10, 2013

I went to Disney World to enjoy the all nighter at Magic Kingdom for Memorial Day weekend. Because of that, I checked out of the Polynesian and planned to stay all night at Magic Kingdom (which was open for 24 hours straight). I lasted until 3:00 AM.
Because my plane was leaving at 7:00 AM, I decided not to take a room. What I did instead, was to sit outside and enjoy the flickering of the tiki flames and eat Dole Whips from the 24 hours open snack bar at the Polynesian. It was magical. I loved it! Yes, and I had a coffee too. The Polynesian has to have the most beautiful grounds of any resort at Disney World. Yes, it is a bit dated.....but sitting out at 5:00 AM and watching the sun rise as the birds burst into song was fantastic! If I stay here again, I will definitely sit outside for at least an hour to enjoy the outdoors. I flew home to rain and 35 degree weather. Yes, it definitely was a treat!

Room Tip: If you can do concierge, it's the best.....it's in the Hawaii building.
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 10, 2013

Arrived Sunday June 2, driving down from GA. Had completed online checkin with two longhouses specified, Tokelau and Samoa. Upon checking in I discovered that they had placed us in Raratonga, good location but with a wonderful view of the parking lot. Not good, asked sweetly if they could check the two buildings I had requested and lo and behold, there was a 2nd floor room in Tokelau, (building that had just completed refurbishment). I was appreciative, but why offer requests if you make no effort to meet them? Room was spacious and in very good condition. One complaint is that the bathroom is a little awkward for a family of four, everything in one square room. toilet is behind basically a quarter wall, I would definitely not call it a half wall as the entire bowl area is visible from the door. Also, no full length mirror anywhere, which would be nice with teen aged girls. Building was considerably quieter than our last stay in Samoa years ago, or else parents are containing their children better ;) Tokelau is convenient to the quiet pool, the great ceremonial hall and the ticket and transportation center for easy monorail access to both Magic Kingdom and EPCOT. From our balcony you were able to actually see Wishes and the Water Pageant and the resort pipes in the music as well.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Austin, Texas
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 7, 2013

We took advantage of online check in prior to leaving home. Once we got to the hotel, we were greeted by the front desk cast member and handed a folder with our keys and hotel info. The whole process took less than 5 minutes. Our room was in the Rarotonga building, which had been recently renovated. The new look is brighter than the old. The bathroom had 2 sinks and a larger countertop. The old bedspreads had been replaced with white duvet covers. Monorail access to the Magic Kingdom and Epcot make this hotel worth the money. Although Disney calls the Polynesian one of its "Deluxe" resorts, it isn't on par with a Four Seasons or a Ritz Carlton.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKC
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 6, 2013

My family of 5 recently stayed at the Polynesian and we were totally impressed. First of all we were greeted by two employees before we even stepped inside the resort and ushered right into check in. To our surprise our room was ready at 11:00 am, and we were given room 2828 which was recently renovated and right next to the Grand Ceremonial House. Our building (Raratonga) was steps from the monorail and Captain Cooks quick service food. The room itself was very large and clean and we could find no fault with anything at the resort. It was the most beautiful and relaxing stay, but our favorite things about the resort were the monorail to the Magic Kingdom and Epcot and the fireworks from the beach every night! My husband also really enjoyed taking the small ferry boat from the resort to the Magic Kingdom. We would stay here again in a split second. We have two special needs children and they also loved this resort because it had a calming vibe. To us it was well worth the room price for the convenience alone.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 6, 2013

I am a HUGE Disney fan PERIOD. Unfortunately, the magic only gets less magical. I expected better, especially since I was staying here. I was greeted nicely when I drove up to security. Only to my surprise, they sent me straight to valet, sure valet is great, but if they are going to charge they should tell you first, not ASSUME.
I did not have any one cast member WOW me as they usually do. I found myself saying hi to everyone else. I mentioned I had a stroller (a baby) therefore please put me down for the closest room and on the first floor, if possible, of course. I got the furthest building from EVERYTHING. Oh and on the second floor. Rapa Nui is the name of our building.
To eat was possible one of the biggest missions not to mention how expensive EVERYTHING is. I'm not really sure where I am trying to go with all this, however Disney really needs to do something drastic, it's just not a magical experience, even more so when they are charging an arm and a leg.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
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Atlanta, GA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

I couldn't have asked for a better, more convenient hotel considering the monorail was upstairs in the main house. Fireworks can easily be seen from the beach areas. However, the investments in the resort were disappointing. No hot tub could be found. Pool promptly closes at 11pm (only two pools.) Renovated rooms were very well done and spacious, but king rooms are not set for a romantic getaway.. a strange bed/convertible sofa combo on opposite walls creating a maze at night if used. (Fortunately we didn't have to) Everyone on property was extremely willing to give 200% but systems in place (housekeeping and front of the house) went down just as we found out we were e-checked into the wrong room type reserved. They apparently had rooms of our type available but couldn't assign them to us until the system came back on line. Once this was solved, our room keys didn't work and it took two calls to get someone to respond. That is a real headache for staff, but tremendous waste of a day for guests just wanting to get on with our day. Check in took two hours when rooms were clean and available. We purchased artwork at downtown Disney and had it sent to the Polynesian. We had to chase it down after being told it wasn't there. Bottom line, the employees work ten times harder than they should have to because of poor planning for digital and organizational systems. I'd give it a 7 out of 10.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
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Additional Information about Disney's Polynesian Resort

Also Known As:
Polynesian Resort Disney
Disney Polynesian Hotel
Polynesian Resort
Polynesian Disney
Disney Polynesian Resort
Polynesian Hotel Disney
Polynesian Hotel Orlando Fl
Orlando Polynesian Resort
Orlando Polynesian
Disneys Polynesian Resort
Address: 1600 Seven Seas Drive, Lake Buena Vista, Orlando, FL 32830
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Orlando
#29 Luxury Hotel in Orlando
#80 Family Hotel in Orlando
#94 Top resorts Hotel in Orlando
#94 Spa Hotel in Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Disney's Polynesian Resort 4*
Official Description (provided by the hotel):
Disney's Polynesian Resort is a relaxing tropical paradise, featuring lush vegetation, thatched roofs, koi ponds and white-sand lakebeaches and offering a warm, welcoming world that celebrates the spirit of the South Pacific and ensures "Ho'Onanea"—the passing of time in languid tranquility. ... more   less 
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