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“The perfect getaway from the bustle of the Disney parks!” 5 of 5 stars
Review of Disney's Polynesian Resort

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Disney's Polynesian Resort
4.0 of 5 Resort   |   1600 Seven Seas Drive, Lake Buena Vista, Orlando, FL 32830   |  
Hotel amenities
Ranked #96 of 328 hotels in Orlando
Maryland
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
“The perfect getaway from the bustle of the Disney parks!”
5 of 5 stars Reviewed May 9, 2013

My family stayed here this past April and had a fabulous time! The hotel is gorgeous and relaxing. The staff are very friendly and welcoming. The pool is awesome and was so refreshing after very hot days at the park. I like the bus attendant during the week but I feel there should be a few more buses.
One important tip to travelers...if you decline the maid service on the first day, this cancels it until you request it again. They don't automatically schedule your room.
I recommend The Polynesian to everyone and hope to stay here again. I was most impressed with the airport baggage desk on our check-out day. They were the best and most memorable!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (381)
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English first
Manchester, U.K.
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 8, 2013

We were greeted in such a welcoming manner when we arrived on Disney's Magical Express - we were welcomed the moment we stepped off the coach and I was really impressed that the hotel knew who we were without having to even mention our family name. Check-in was very fast and friendly and we had a lovely room - certainly big enough for a family of 5 - two of whom are late teens! The close proximity to Magic Kingdom is a real bonus. One tip if travelling on the monorail to Epcot - walk to the monorail interchange instead of spending 20 minutes on the monorail just to end right back to where you started. The hotel reception area is really in keeping with the Polynesian theme and very well done and with the exception of Captain Cook's 24 hour cafe, where the hot food is really not good, the restaurants are fabulous. The beach at the hotel is lovely and you can watch the firework displays from here. All in all highly recommended

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ann Arbor, Michigan
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 7, 2013

We spent a glorious 5 days at the Polynesian in 2012. It is the tip of the top, the cream of the crop. Expensive. Wonderful. Views and gardens are spectacular. Location can't be beat. A couple of tips: 1) Ask for an upgraded room -- we booked a standard room and ended up with an amazing view of the Magic Kingdom, light show on the water, fireworks, and the Seven Seas Lagoon --- 2) Walk to the ferry landing and take the ferry back and forth from the Magic Kingdom. There are 3 ferries -- each named for a Disney infrastructure guru from times past. I can't wait to go back

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basking Ridge, NJ
Top Contributor
89 reviews 89 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed May 7, 2013

Since our last review last year, we stayed again. I can tell you that, in the club room building, it has again been renovated. New bathrooms, carpet, wallpoaper and beds. Everything is fresh and clean. Could have had a better check in concierge, but the rest of the staff was pleasant.
Worth the extra money to get a view of the castle and free wine every night, breakfast and food all day.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed May 5, 2013

I have stayed at the Walt Disney World Resort more than a dozen times over the past years, staying mostly at the Swan and Dolphin but also at all the Deluxe Hotels, but have not commented on TripAdvisor about any of them until now. Why now? I read the reviews about the Polynesian and thought they were very unfair; this is a great hotel, fantastic service and amenities AND probably the best location in the whole place because of its access to the monorail and walking distance to the monorail to Epcot (so especially great if you have kids!). Disney's service is truly unparalleled,always a smiling face, always ready to solve your problem which you won't always find at 5 star hotels like the Four Seaons or Ritz. Staff at these hotels are good but not as accomodating such as free park tickets or rebooking a missed reservation at a full restaurant!

I would also add that we stayed in the newly renovated rooms (see photos) so that may add to bumping up reviews; these are by far the largest rooms on Disney property- for example I found the Grand Floridian rooms to be quite small - and the restaurants have a great selection of food. I would also add the bathrooms are the largest I have seen on property with double sinks. Plus you cannot beat having a 24 hour dining option both downstairs and as room service.

To those scoffing at the value and saying this is not a 5 star hotel, you are right, this is not the Four Seasons in Hong Kong. What you are paying for is the LOCATION and service NOT the room or posh amentiies, paying $500 a night in a hotel elsewhere would get you all these things, so if you are looking for a great 4 star hotel with the best location on property where you can see fireworks from your room and be one stop away from the Magic Kingdom, stay here. If you are looking for a private butler or grand suite to get your money's worth, don't go to Disney, head to West Palm Beach. This hotel for its excellence in Disney Magic gets an A+ in my book.

Room Tip: Request a room with a balcony or terrace for great fireworks and water pageant views!
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Augustine, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 4, 2013

The Polynesian Resort is our favorite place to stay in DisneyWorld. We have stayed for my huband and daugter's birthdays since my daughter was 3 . We were there in October for her 18th birthday. The Polynesian lobby is beautiful and lush with waterfalls and tropical flowers and plants and always something going on there while you're checking in or out: hula dancing, live music, etc. The grounds and pool area are just as beautiful. Volcanoe slide pool is a blast for the kids and we like it, too. It's easy to get to the Magic Kingdom by monorail from second floor or River boat or water taxi. The last time there, my husband and I never left the hotel because we love it there so much; so relaxing in the hammocks on the beach. At night you can see the water pageant in the lagoon from your beach and also the fireworks in MK. Dine in the evening at Ohana's (Family) with family style service with entertainment, or character breakfast - fun for the kids. Don't miss the Spirit of Aloha luau - a must. Wonderful, beautiful, relaxing, fun - I can't say enough good things about the Polynesian Resort.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 3, 2013

Walt Disney World's Polynesian Resort is one of my favorite places on Earth. Disney's service is second to none, and the island decor is perfect in every detail. The carved tikis, music, palm trees, gas tiki torches, beach and pool make you feel like you're actually in Hawaii or Tahiti. If you're looking for a great location for a base to visit all of the WDW kingdoms, The Polynesian is perfect. Centrally located on the Magic Kingdom monorail line, it's also right next door to the Transportation & Ticket Center. From the TTC you can catch the monorail to Epcot or busses to Animal Kingdom, Hollywood Studios, Downtown Disney and many other attractions. While you're there, make sure to have dinner at 'Ohana to make your Polynesian experience complete. Aloha!

Room Tip: Stay in the Tahiti or Rapa Nui longhouses to the right of the Great Ceremonial House and you'll...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Polynesian Resort

Address: 1600 Seven Seas Drive, Lake Buena Vista, Orlando, FL 32830
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Luxury Hotel in Orlando
#82 Family Hotel in Orlando
#96 Top resorts Hotel in Orlando
#97 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Disney's Polynesian Resort 4*
Official Description (provided by the hotel):
Disney's Polynesian Resort is a relaxing tropical paradise, featuring lush vegetation, thatched roofs, koi ponds and white-sand lakebeaches and offering a warm, welcoming world that celebrates the spirit of the South Pacific and ensures "Ho'Onanea"—the passing of time in languid tranquility. ... more   less 
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Also Known As:
Polynesian Resort Disney
Disney Polynesian Hotel
Polynesian Disney
Polynesian Hotel Disney
Orlando Polynesian Resort
Polynesian Hotel Orlando Fl
Disneys Polynesian Hotel
Polynesian Resort Orlando
Disney Polynesian Resort World
Disneys Polynesian Resort

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