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“Beautiful Resort!” 5 of 5 stars
Review of Disney's Polynesian Resort

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Disney's Polynesian Resort
4.0 of 5 Resort   |   1600 Seven Seas Drive, Lake Buena Vista, Orlando, FL 32830   |  
Hotel amenities
Ranked #116 of 327 Hotels in Orlando
Stillwater, Oklahoma
Top Contributor
53 reviews 53 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
“Beautiful Resort!”
5 of 5 stars Reviewed February 12, 2013

We stayed at the Disney Polynesian, Tonga building, February 2013. The Polynesian consistently exceeds our expectations. We have stayed at other properties, but chose the Poly for our last 3 stays. Quick trips to the Magic Kingdom and Epcot are a breeze with the boat and/or monorail. Concierge rooms are worth the extra pay if you want a quick snack after you return from the parks. We really enjoy walking around the resort area after we come back from a day of playing the parks. The grounds are always clean and you are continuously greeted by friendly staff. We will stay at the Poly again!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
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Columbia, South Carolina
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 11, 2013

We just got back from a four night stay at the Polynesian and while there are some perks, we did not think it was worth the price. We even booked during the off-season 35% off special and I think we still overpaid. When we arrived in our room, we found a pile of the previous guests' dirty towels and rags sitting on the edge of our bed. It made me wonder what else housekeeping had overlooked. Also, what other reviewers said about the lack of sound-proofing is absolutely true. I could hear every word coming through the walls. On our last night a family checked into the room beside us with a cranky toddler and the 30-minute crying fits were so loud that I couldn't hear our own TV!

The food court is horribly designed. There are two registers and no space to stand while you are waiting and just a handful of tables to sit at. It took us no less than 30 minutes to get our food and we were there in the slow season. I can't imagine what a nightmare it is in the peak season.

The rooms are nice and the lobby is beautiful. The kids enjoyed the "fake beach" and the torch lighting ceremony in the evenings. Everyone was very nice and helpful. We ordered breakfast to our room on our last morning and actually found it to be very good and not terribly overpriced. Try the Tonga toast - I'm not a fan of bananas, but I still thought it was delicious.

The only real perk is that the monorail runs right outside the lobby, so if you are there for a short trip and want to cut down on transportation time or if you have small children that will need to come back to the room for a nap break, then it might be worth it for you. Otherwise, I would suggest staying in one of the budget resorts on Disney property (All Star, Art of Animation, etc.). They are much more reasonably priced, you still get free parking or transportation and the food courts are designed to handle hoards of people easily.

Hope this helps - have a nice trip!

Room Tip: Request a room in the Tokelau building...it has real balconies on all the floors and is centrally lo...
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 11, 2013

This was our 2nd time at the Poly, a party of 4 (2 adults, 1 child, 1 teenager) staying the 1st week of February. As always, this hotel transports it's guests to a fantasy version of Hawaii-with relaxing Hawaiian music played throughout the resort (even underwater in the pool), the unbelieveable ambiance and views of everything from the lush plantlife to the Volcano pool to the views of Cinderella's castle! The staff as always are top notch, friendly, greeting everyone with an Aloha all the time. 2 things to note: they are currently renovating the rooms for the entire resort so a few of the buildings were closed down, nothing major but a few of the resort paths/walkways may be unavailable if you come here in the next couple of months. Also, and this is not the resort's fault, if you come here in February some nights it is too cold to really take advantage of the great pool - I recommend coming here in a warmer month when you can party by the pool all night with warmer weather.

Room Tip: The Niue building is very close, I would recommend this building (but ask for a ground floor room th...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Ohio
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 10, 2013

The room was clean and mouskeeping did a great job bringing fresh towels daily. The staff was helpful in trying to accompdate any of our needs. My only complaint is that we were in the Rapa Nui building and it is one of the farthest buildings from the lobby. It was difficult to find as the buildings are poorly labeled and there are no signs pointing you to the direction of the right building. We got lost twice trying to find our building. The resort is on the monorail route to epcot and MK and that worked well for us in saving time with transportation.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Top Contributor
135 reviews 135 reviews
86 hotel reviews
Reviews in 76 cities Reviews in 76 cities
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed February 9, 2013

We chose to stay at this resort inside Walt Disney World largely for the convenience and transport links to Disney’s theme parks.

The Hotel is by no means a grand resort, but is a kid friendly sprawling Pacific Island themed option connected to the Monorail and transport hub. The staff are authentic and very Disney cheerful in a pleasant way.

For the uninitiated to Disney World, you have to understand that this place is huge. The drained swamp is now home to multiple resorts and locations all connected by a very efficient highway, bus and monorail system. If you don’t have a car you need to join this system of transport. This hotel is a good option. You can walk to the monorail to Epcot and join the frequent busses to other resorts.

The hotel is on a lake with Disney’s magical kingdom across the other side. If you want the best views, book a lake view room and you will be able to see the pretty castle and its fireworks as well as the paddle steamers and boats transporting guests. Around the lake is the Grand Floridian resort, an upscale huge Southern USA style mansion affair with good restaurant options and on the monorail loop. The contemporary resort is also across the lake and is a rather tacky affair with basic looking rooms, but a good restaurant on the top floor with great views of the Epcot fireworks.

We booked a lake view room close to the transportation hub. The view was nice. The room was somewhat gloomy islander themed with rattan bed heads, lots of carved dark wood and Disney themed tropical island art. The room felt a bit worn out. The vibe was Brady Bunch goes to Hawaii, if you remember that episode you will be feeling as old as the room. The mattress we had was a tad uncomfortable and if you need three people in a room the only option is two doubles. Bathrooms were functional with double sinks, shower over bath with good water pressure and nice soaps and personal care items.

I cant comment on the restaurants as we only ate a very basic cafeteria called captain cooks which provided fresh salads and any option of metabolic syndrome enhancing high calorie/ high fat combination you could wish for.

This place does not have a gym, but you can use the Grand Floridian gym an inconvenient walk or monorail stop away.
Two pools provide a fun zero entry / water slide / volcano main pool and an approximately 20m diameter second pool that is acceptable for lap swimming and heated in winter.

I suggest you stay here and take the monorail to Disney’s Magical Kingdom, Epcot and then buses to the other theme parks. You wont spend much time in your room and you will be comfortable if you do.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austin
Top Contributor
85 reviews 85 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed February 8, 2013

Bell desk and check-in are extremely efficient and friendly. Kudo’s go to the Bell desk and its personnel. Concierge was a little off. Did not know how to answer simple requests, such as if an older park ticket was still valid. Room was nice, clean and easily accessible to the Great Ceremonial house.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, AR
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 8, 2013

My family and I have travelled to Disney World for the past 13 years and the last 9 we have stayed at the Polynesian, last visit being July 2012 and going back in July 2013. This truly is our home away from home!! You have to understand what you're getting into before you come, and it bothers me to see any negative review on this place!!

Long Houses: Our preference is the Samoa building. No matter what side of the building you are on you have a pool view of either the main volcano pool or the quiet pool. We prefer ground level floors because you can walk right out to the pool to your room (or easier access to Capt’n Cooks to refill your mugs!). This is smack in the middle of the grounds so it gets pretty hectic. We are a family where we go on vacation to WDW to be nonstop, so we enjoy the business of this building! (Secret: if it’s raining you can cut through Niue to get to Samoa and won’t have to walk outside very much!) I have also stayed in Rarotonga. Great access to the Great Ceremonial House, either a view of the quiet pool or the monorail whisking by!

Food: We go to Disney to EAT! Our family loves food, and it is nice walking 8 miles a day to enjoy all the extra goodies WDW has to offer. We frequent Capt’n Cooks multiple times a day. Invest in the mugs, an initial $20 investment adds up when you have unlimited refills! Capt'n cooks is great for an easy breakfast or late night snack. I take full advantage of the grill with pizza's and cheeseburgers! OHANA is a must do, the food is excellent and the atmosphere as well. If you book early enough you can watch the fireworks at MK from your dinner table. Kona has amazing pineapple bread that you must try as well!

Access: Nothing beats the access Poly gives you to Disney! Jump on the monorail and you’re at MK within 10 mins. It is also a lot of fun to visit the Grand Floridian and Contemporary resorts. The beach at Poly is great to view MK’s fireworks and night shows. They dim their lights and play the music from the fireworks every night.

Atmosphere: You truly feel like you’re not in Florida and on a tropical island. From the music, to the flowers, to the Aloha’s from each passing Cast Member makes you feel very welcome! Do stroll around the property at night once the torches have been lit.

Price: Yes, it may be pricey, but you're paying for access, scenery, and the Disney experience!! If it’s too pricey then don’t book it in the first place and then complain about it later 
Cons: The only con’s I would give Poly is it is in need of an update to their rooms. They are clean but do seem a bit dated. But you don’t come to Disney to lay in your room! It has hidden mickeys in the room and a bed to lay my head on so I’m happy! Also parking can be a pain, especially on nights the Luau is going on. If you are travelling to different parks or resorts by car and come back late at night sometimes the lot is near or at capacity and you’re caught driving around for a while looking for spaces.

All in All this is THE BEST resort to stay at in WDW! I have stayed at 5 other resorts (mostly all Deluxe resorts) and this is by far our favorite.

Room Tip: If you're looking for access choose Somoa or Roratonga! Step right out of your room to the pool...
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Disney's Polynesian Resort

Address: 1600 Seven Seas Drive, Lake Buena Vista, Orlando, FL 32830
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Top resorts Hotel in Orlando
#33 Luxury Hotel in Orlando
#91 Business Hotel in Orlando
#102 Family Hotel in Orlando
#111 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Disney's Polynesian Resort 4*
Number of rooms: 847
Official Description (provided by the hotel):
Disney's Polynesian Resort is a relaxing tropical paradise, featuring lush vegetation, thatched roofs, koi ponds and white-sand lakebeaches and offering a warm, welcoming world that celebrates the spirit of the South Pacific and ensures "Ho'Onanea"—the passing of time in languid tranquility. ... more   less 
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Also Known As:
Polynesian Resort Disney
Disney Polynesian Hotel
Polynesian Disney
Polynesian Hotel Disney
Orlando Polynesian Resort
Polynesian Hotel Orlando Fl
Disneys Polynesian Hotel
Polynesian Resort Orlando
Disney Polynesian Resort World
Disneys Polynesian Resort

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