Everyone is entitled to their opinion, so here is mine. Soon as my feet hit the ground I was greeted by a friendly valet employee. Check- in -smooth sailing. Jen was very helpful, courteous! We stayed 7 night let me say all, and I mean all of the staff my family encountered were very friendly, helpful! Not one day went by were I passed an employee and was not greeted with a hello! We are so glad we payed for the breakfast buffet! OMG what a very nice breakfast buffett, made to order omlets, scrambled eggs, bacon, fresh fruit, donuts, cereal, mickey mouse waffles. The food was great, hot, and was always stocked. Onward to the restaurant staff.(TOP NOTCH) Everymorning the wait staff from John, Matt, Mulela, Amelia, and chef Steve (sorry if i missed anyone) went out of their way to ensure we had a great breakfast!
Our kids ate at dinner free, another bonus. The portion sizes are great, my kids were stuffed and this was nice feature( now they have to order of the kids menu) ! Fish Tacos out of this world, best I ever had. The food was hot, and very tasteful. Props to all of the chefs, line cooks.
Rooms were clean, beds were comfortable of course nothing is like home, but the pillows were awesome. We did not spend a lot of time in the room, but it was just fine for us. The maids did a nice job cleaning our room, and they as well deserves props. The pool was heated, large, and I did not feel crowed once from other guests. As I was swimming one of the valet gentlemen walked a bottled water to each guest swimming at no charge! What a nice treat!
Transportation was free, it does take time so be patient. If you dont want to be on a bus with people and wait ...then this isn't the way to go. However we had a lot of fun meeting other families and talking from around the world. Also props to the bus drivers, these people also do not get enough credit! Thank you to all of them for getting us to the parks and being friendly. Obviously everyone is entitled to their opinion...You got mine. I just want to say that I have stayed at ALOT of hotels! Every staff that my family encountered were great. We appreciate the friendly, helpful, and courteous manners that were displayed on a daily basis! My family looks forward to staying here again very soon!!!!!