We booked our vacation in Feb for June and got an amazing rate through Southwest airlines vacations. Under $80/night!! The bus service to the parks was prompt and run by the same service as the Disney ones. The maid service was great and the housekeeping manager was especially helpful when one of our group left an item at dinner. In fact, the whole staff went out of their way and seemed overjoyed when the item was found. I cannot say enough about the staff. They were friendly and went out of their way to make sure we had everything that we needed. We stayed a week and by the 2nd day they knew my son's name and asked about his day in the park. My son hugged Crissy the hostess when we went to dinner. Amelia served us both breakfast and dinner and she felt like part of the family. The dinner menu is a bit limited, but the nightly specials are reasonable and just that "special." Jesus made us a seared chicken with avocado salsa,sour cream mash and asparagus that was crazy good. When I told the manager, he made sure I could have it again the next night. The breakfast buffet is pricey, but kids eat free. For my son and I, we could do the whole thing with tip for around $20. The more kids the better the price, but you can order from the menu and kids still eat free. Get used to it EVERYTHING at Disney is expensive. I found this hotel very reasonable. I liked having the Disney gift shop on property. I could tell my son we would get this or that when we returned to the hotel, if he behaved. Great pool, nice after a long day. This was a great vacation and the staff at the hotel were a huge part of the experience!!