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“Drevis with the hospitality department was amazing! He made our team extra special with his hard work!” 5 of 5 stars
Review of Holiday Inn Orlando – Disney Springs Area

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Holiday Inn Orlando – Disney Springs Area
3.5 of 5 Hotel   |   1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830 (Formerly Holiday Inn Orlando - Lake Buena Vista)   |  
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Ranked #28 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Drevis with the hospitality department was amazing! He made our team extra special with his hard work!”
5 of 5 stars Reviewed February 15, 2013

I stayed with the Camden team! It was a incredible experience with drevis. The hotel was friendly and.clean. May this be one of many great stays........'.......................have a great afternoon and thanks for experience.

  • Stayed February 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lynda7789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,742 reviews from our community

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Rio de Janeiro, Rio de Janeiro, Brazil
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 15, 2013 via mobile

The hotel was great at a fair price. Clean rooms and awesome food at the hotel restaurant. Staff was excellent, friendly, attentive and prepared for unusual requests. The location is perfect for almost all the theme parks. 10 minutes away from Disney Downtown by walking. Bus service for all Disney parks. I would stay there again. I recommend.

Stayed February 2013, traveled with family
Helpful?
8 Thank GMVieira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Service Representative at Holiday Inn Orlando – Disney Springs Area, responded to this review, February 20, 2013
Dear GMVieira

Thank you for taking your time to post a review about our hotel.

I’m glad you took advantage of all the amenities that we have to offer. One of our key advantages is the transportation that we do offer to the parks and Downtown Disney.

If you do visit Disney once again, it would be great to have you back at our hotel for a second visit!!

Hope to see you soon!!

Please feel free to contact me directly or any of our Management staff for any future requests or inquiries.

Sincerely,


Elvis Garcia
Guest Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
1 review
5 of 5 stars Reviewed February 15, 2013

The service wass the best. The room was clean and comfortable, the food was delicious and the staff was responsive to our ever need. I would definitely go back and I would recommend to everyone. I have a food allergy and they catered to my needs. I was so impressed as sometimes I have a hard time due to my food allergy. This was a very enjoyable stay for me.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Service Representative at Holiday Inn Orlando – Disney Springs Area, responded to this review, February 20, 2013
Dear Alexandra M

Thank you for taking your time to post a review about our hotel.

It’s great to hear that you enjoyed our time with us!!

I’m glad that our restaurant staff went above and beyond on your orders at the restaurant!! Even though the menu states what the meals include, we always try our best to modify the meals to your liking to ensure a great experience.

If you ever come back to the Disney area, we would be more than happy to have you back at our hotel!!

Hope to see you soon!!

Please feel free to contact me directly or any of our Management staff for any future requests or inquiries.

Sincerely,


Elvis Garcia
Guest Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 15, 2013

I was not expecting the service I received from this hotel. Normally when you say Holiday Inn you kind of go like "ahh well should not be that bad is a Holiday Inn", but I have to say the hotel was CLEAN, smelled good, the rooms were immaculate and look updated.
The service was FANTASTIC starting from front desk up to the lady that cleaned the bathrooms. Devris (Jose) and his team are all EXCELLENT, they took care of us like there was nobody else in that hotel, they treated us like royalty. At every point of contact they were there and not once you heard them say I can't. I want to give thanks to Jaime because he helped my laringitis go away, he gave me hot tea and honey and was asking me how I felt during my stay. The boys at the valet parking were so funny and friendly that you could talk to them all night. Lastly Devris (Jose) you are such a wonderful Manager and I want to congratulate you because you are doing an Excellent job at training your employees and your costumer service skills are beyond words. I will definitely recommend this hotel to anyone whether is for business or for vacation. 100%.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Alexandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Service Representative at Holiday Inn Orlando – Disney Springs Area, responded to this review, February 20, 2013
Dear Alexandra M

Thank you for taking your time to post a review about our hotel!

We are so glad that you have a new perspective of Holiday Inn as we have changed the face of the old Holiday Inn image and brought it to a new level. It’s great to hear that you had great and different encounters with our staff members that made your stay memorable.

Thank you for mentioning the staff members that impacted your stay with us as we will recognize them for making your stay an unforgettable one!!!

If you do ever come back to the Disney area, it would be our pleasure to have you back with us!!!!

Hope to see you soon!!

Please feel free to contact me directly or any of our Management staff for any future requests or inquiries.

Sincerely,


Elvis Garcia
Guest Service Representative
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarksboro, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 15, 2013

Hotel is within walking distance of Downtown Disney. Staff can not be more accomadating. Two negatives- Restaurant service is slow and no complimentary coffee in the morning. Other Holiday Inn located less than one mile away offers complimentary breakfast and coffee in the morning.

Room Tip: All the rooms are the same
See more room tips
  • Stayed February 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Gene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Service Representative at Holiday Inn Orlando – Disney Springs Area, responded to this review, February 17, 2013
Dear Gene A

Thank you for taking your time to post a review about our hotel!

I’m glad you chose our hotel to visit Disney and you had a good time with us!!

With our Holiday Inn, we do offer buffet breakfast as well as coffee in our Grab-n-Go store. The Holiday Inn’s that have complementary breakfast and coffee are the Holiday Inn Express but don’t offer lunch or dinner, in which we offer all 3 meals plus kids eat free ages 12 and under.

If you do comeback to Disney, we hope you decide to stay with us a second time around!!

Hope to see you soon!!

Please feel free to contact me directly or any of our Management staff for any future requests or inquiries.

Sincerely,


Elvis Garcia
Guest Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cancun
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 12, 2013

The service was always fast, the room clean and comfortable, the restaurant crew from the hostess to the ktchen staff deserve an applause.
The buffet could do with a better selection though, for somebody staying for many days it turns dull offering the same every day.

Room Tip: Ask for a top level room with a view of Downtown Disney and you can see the fireworks at night
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank rafael b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Service Representative at Holiday Inn Orlando – Disney Springs Area, responded to this review, February 13, 2013
Dear rafael b

Thank you for taking your time to post a review about our hotel!

It’s great to hear that you enjoyed your stay here with us!! I’m glad you took advantage of our buffet in the mornings. With the breakfast, we do also offer a different selection from our menu other than the buffet and also have our omelet station.

If you ever come back to Disney, we hope you choose our hotel once again.

Hope to see you soon!!

Please feel free to contact me directly or any of our Management staff for any future requests or inquiries.

Sincerely,


Elvis Garcia
Guest Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fishers Island, New York
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 10, 2013 via mobile

First trip to Disney. From the moment we checked in to the moment we left the staff was nothing short of amazing. The pool was huge, hot tub hot and both were clean and there was never more than 6 people in the pool at any time. Take advantage of the freedom of fees rate, self parking was super easy, the breakfast included with this rate was great, there was an omelet station, waffle station and a buffet of breakfast items. We will totally stay here again, the drive to magic kingdom was the longest and that did not take more than 20 minutes, we had a AAA Diamond parking pass and that was awesome. If you have and questions feel free to ask.

Stayed February 2013, traveled with family
Helpful?
4 Thank jmrowe76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Service Representative at Holiday Inn Orlando – Disney Springs Area, responded to this review, February 11, 2013
Dear jmrowe76

Thank you for taking your time to post a review about our hotel!

It’s great to hear that the start till the end your stay with us is one that you won’t forget. I’m glad you took advantage of our Freedom from Fees package that includes self parking and breakfast for 2 which you enjoyed our buffet.

If you do come back to visit Disney, we would be more than happy to have you back at our hotel.

Please feel free to contact me directly or any of our Management staff for any future requests or inquiries.

Sincerely,


Elvis Garcia
Guest Service Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando – Disney Springs Area

Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830 (Formerly Holiday Inn Orlando - Lake Buena Vista)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Orlando
#16 Business Hotel in Orlando
#22 Family Hotel in Orlando
#23 Romantic Hotel in Orlando
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Holiday Inn Orlando – Disney Springs Area 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando–Disney Springs Area. Located in the the Walt Disney World Resort, within walking distance to Disney Springs Area we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. We are conveniently located to several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 10 different meeting rooms with space for 18 to 500 guests. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Check out our award winning hotel room deals and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando
Orlando Holiday Inn

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