Although I have stayed at this Holiday Inn at Downtown Disney before, and thought the room, service and other amenities excellent, it actually just got better with my last visit. Although bit disappointed with the view from my "pool view" room in the corner, everything else more than made up for it. Fresh-brewed coffee by the cup in our room, microwave, safe, comfortable bed and tasteful appointments -- all were to be expected. However, the atomic water pressure in the tub and sink did not extend to the shower -- where I literally had to run around under the shower head to get wet. A word on the way out to the desk -- and that night -- the BEST shower ever! These people know customer service. And we WILL be back!

The hotel has recently been refinished and looks very good. The staff are very friendly and very helpful at the front desk and the bellman. The rooms were clean and comfortable. My only complaint is the expensive breakfast buffet. The first day we did not see the omelet and waffle station as the cook was in the back and it was not marked. The second day we had to ask if he was available. And we were never offered a menu or given the price until we received our bill. I do not know if you could order off a menu or what that would cost, but $24 seemed steep. My other complaint was there was no cream for coffee only milk. We were at a meeting in the building and had the same issue here. The meeting rooms were very nice. And the walk to Downtown Disney is not too far

My husband and I just stayed at this hotel when we went down for the Walt Disney Marathon Weekend. At first I thought that it would be hard to get around to the events and race but I was soon enlightened by just what a great spot this is. It keeps you away from all the craziness but still close enough to get to everything. The hotel and unique with its set up and the rooms are clean. I get a balcony with a view of Downtown Disney. The view was a little disappointing but okay. The hotel is a little walk from Downtown Disney but from there you can catch a bus to any hotel in the park and then to any park. We spend much of our time in Downtown Disney which was wonderful. As for shuttles to the race events, the Saratoga Springs hotel is not far away and that is where I caught the shuttle to the expo and the race starts. It was nice enough that I would stay again.

Stayed 3 nights for the WDW Marathon. Room was clean and comfortable. Comfortable beds, pillows, flat screen TV, mini fridge, coffee station, ironing board/iron...all the basic comforts. Plenty of hot water and shower pressure. About half the rooms have a balcony that overlook a nice pool area. Plenty of parking. Bar/pool food was good. Buses ran every half hour on time. Lots of restaurants/shopping nearby. Traffic was a bit of a nightmare but many of the roads were closed for the marathon/half marathon that weekend. Desk staff was friendly and helpful. Maid service was accomodating. Check out not until 2pm was nice. Good value for the area.