Nice & clean, very functional hotel. Nothing fancy-didn't really feel like an off-Disney property like you would expect being so close to Downtown Disney. The pool was probably the nicest thing about the property-clean & big & neat design. Kids loved it. The breakfast buffet is a bit of a joke--Way too expensive for what they offer. Close to Downtown Disney-but we didn't ever walk there-not quite that close with little kids & grandparents. Front desk staff at check-in wasn't super friendly. I asked for a room with a pool view or above the 8th floor so we could see the fireworks & was told there would be an additional charge for either one of those options. Opted not to pay the additional-was then put in a room that overlooked/heard the highway & the heating/air conditioning vents on the roof. Almost felt like she punished us by putting us in the worst room just for asking for a nice view. In reality-you don't spend a ton of time in the hotel if you are coming with kid to hit the parks, so not bad-but not great & probably wouldn't stay there again. And-don't get sucked into the offer of going to the HI vacation club sales pitch----we made that mistake & were held hostage for 3 hours (was told up front it would only be 2 hours) & had to deal with numerous sales people that were trying to get us to purchase a condo. Entire hotel was clean.