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“Great price, great location, great service” 5 of 5 stars
Review of Holiday Inn Orlando - Lake Buena Vista

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Holiday Inn Orlando - Lake Buena Vista
3.5 of 5 Hotel   |   1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830   |  
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Ranked #16 of 327 Hotels in Orlando
Certificate of Excellence 2014
GreenLeadersSilver level
1 review
3 helpful votes 3 helpful votes
“Great price, great location, great service”
5 of 5 stars Reviewed September 24, 2012

My last trip to Orlando in December we stayed at the Hard Rock at Universal (in a suite none the less) and the Holiday Inn at Downtown Disney is by far a better hotel! The location is amazing, the service was great, and you could even see both EPCOT and magic kingdom fireworks from the balcony of our room. The rooms are typical for an Orlando area hotel. They were clean and comfortable. The front desk staff and valet attendants were amazing, taking care of any need/issues we had immediately. Don't be fooled by the bad reviews, I've stayed at numerous hotels in the area including the vistana, universal and Disney properties, for the price and location you will not find anything comparing to this.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review, October 1, 2012
Dear Steph9807,

Thank you so much for your superb five star review of our hotel!!!

We are humbled that you found our hotel to be on of the best in the local area.

We are so glad that your stay with us was perfect, as our staff tries to take care of every little need so your stay is as worry free as possible.

We hope to see you soon!!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,261 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (582)
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English first
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 24, 2012

My husband, I and my son stayed here for 7 nights. A lovely hotel, friendly personneel we had a lovely time. Everyone was friendly and helpful. If you want to see more than the parks you really need to rent a car.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review, October 1, 2012
Dear LindaD2,

Thank you so much for your great five star review of our hotel!!!

We are so glad that you found our staff so friendly and accommodating.

We hope to see you again!!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 24, 2012

We stayed here from 9th sept for 2 weeks my sister and her family stayed too, lovely hotel, staff are great they greet you in and out each day and couldn't be more helpful,the rooms were spotless and very spacious for the 2 of us, the pool was lovely and plenty of beds and towels available each day. the location of this hotel was excellent from downtown disney (10min) walk and crossroads (15min) where there are plenty of eating places, they also have very good shuttle buses to all parks every 30mins, you can even book a shuttle to premium outlets.We have stayed in other lbv properties but this one is the best we hope to return next year for a longer stay.

Room Tip: pool facing rooms no noise from i4
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review, October 1, 2012
Dear Caroline E,

Thank you so much for your amazing five star review of our hotel!!!

It makes us so happy that you felt so welcomed by our staff; they take pride in making sure you feel like family!!

Our location is in a perfect spot close to plenty of restaurants and even some shopping stores.

We look forward to seeing you next you year!!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Relations Manager
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Sheffield
1 review
5 of 5 stars Reviewed September 24, 2012

stopped here for 2weeks 6th sep to 20th sep the hotel is in great location so your not trapped in disney walking distance to downtown disney and crossroads shopping centre if you have stopped on disney property you will no what i mean buses run every 30mins to parks they run an hour before the parks open and hour and half after they close only two buses run to the water parks at 9;15 and 10;15 and they do both side of the road breakfast in the hotel is spot on $15 each and kids eat free didnt eat there much due having macdonalds etc rooms are cleaned everyday try the spa its like gettig into a bath nothing to grumble about would stay here again

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review, October 1, 2012
Dear Blade85Sheffield,

Thank you so much for your wonderful five star review of our hotel!!!

The buses that come every half hour make it great to get to and from the parks. Our breakfast buffet is great as there is something for everyone.

We hope to see you again soon!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India.
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 24, 2012

This is a very good hotel. Rooms and the bathrooms are spacious,clean and comfortable. We stayed on the ninth floor and we enjoyed the highway view from our balcony. On demand,they provided us toothbrush & toothpaste at 11pm. in the night. Hotel-staff is courteous and helpful. Lobby-restaurant view from the lift is fantastic, pool is good. Being a Walt Disney World Resort there is a complementary bus-service (every half an hour)to and from all Disney Theme-Parks, that's great. Room-service was prompt and the food was delicious.

Room Tip: Do not waste extra money on a Disney-view room to watch the fireworks from your room as its better t...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review, October 1, 2012
Dear PritiLucknow_India,

Thank you so much for your review of our hotel!!!

We are glad that you found our hotel comfortable and our staff helpful and friendly.

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 23, 2012 via mobile

I've been to and stayed in many hotels in Orlando, including Disney resorts. This holiday inn beat them all! Staff was exceptionally friendly and helpful. Rooms were bright, clean and looked brand new. The location was perfect because we could take the free bus to any Disney park. We also went to universal and the cab was fairly cheap to/from there! I will never look elsewhere for a hotel next time I visit Orlando.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review, September 24, 2012
Dear Scfarrant1,

Thank you so much for your overwhelming five star review of our hotel!!!

Our staff prides themselves on making every guest feel welcome and right at home. We are so glad that we can be your home away from home.

Being centrally located makes it easy to get to any park or destination from the hotel.

We look forward to seeing you again real soon!!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 22, 2012 via mobile

My husband and I stayed at this hotel from 6th September for 11 nights. We were meeting up with friends who had travelled out 3 days earlier and were staying down the road at the Buena Vista Palace. We however chose to stay at the Holiday Inn after reading the great reviews on Trip Advisor, we were not looking to stay in a large resort hotel where it took you ten minutes to walk to the pool and had numerous restaurants and bars, we wanted a smaller hotel with a nice room and balcony, good food and friendly service. We were certainly not disappointed! We cannot thank Chabeliz enough for allocating us a wonderful room on the 6th floor of the wing, we had a balcony with the rails that you could see through when sat down (I must admit we would not have been so happy with the other sort of balcony where you have to stand up to see over it)
We were directly over the pool and could see the fireworks from 2 Disney parks every night. The room was spotless, the beds were the best I have ever slept in and the fridge, microwave and safe were an added bonus. We have previously stayed in 2 other hotels on Hotel Plaza Boulevard but this one without doubt is the best we have stayed in and we would not hesitate to return here. All of the staff were so polite and helpful, the pool area was great, we spent some time most days around the pool, it was never crowded and the pool was great. We walked to downtown Disney a few times, a ten minute walk at the most. Great place to stay if you like the downtown Disney area. Really cannot understand why some people would find anything to complain about regarding this hotel, we certainly couldn't! Thank you Holiday Inn, we had a great time!

Stayed September 2012
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando - Lake Buena Vista, responded to this review, September 24, 2012
Dear Gill H,

Thank you so much for your amazing five star review of our hotel!!!

We are so happy that everything was perfect for your low key vacation!! Chabeliz is wonderful and we will make sure she is recognized for her efforts in making your stay perfect.

We hope to see you again soon!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Orlando - Lake Buena Vista

Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Orlando
#10 Business Hotel in Orlando
#16 Family Hotel in Orlando
#19 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Orlando - Lake Buena Vista 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando - Lake Buena Vista Downtown. Located in the the Walt Disney World Resort, within walking distance to Downtown Disney we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. We are conveniently located to several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 10 different meeting rooms with space for 18 to 500 guests. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Check out our J.D. Power & Associates award winning hotel room deals, and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando
Orlando Holiday Inn

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