This "4 star resort" was by no means up to par for the rating and price. We first arrived to check in and was told there were no king bed rooms available even though we had a reservation and had to stay in a room with two queens. We got to our room to find the tv and lights on and what looked like people had already been in the beds. Called the front desk, told us it was our room and nothing else was done. Then our remote didn't work, the bath had hairs and lacked proper amenities. Not to mention you could hear everything! The room next door with a crying kid, phones rinning, housekeeping at 8 am yelling, slamming doors and can hear the vaccuum. They didn't even know before entering, good thing we had the top lock on. n out second night, after being out we get back to the room to find our key doesn't work. Go to the front desk and was told our key was deactivated and was given an attitude from the front desk about it. All in all service was horrible and you could hear ur neighbor cough, don't expect to get any sleep here. I've stayed at cheaper hotels that are way nicer.
- Official Description (provided by the hotel):
- Buena Vista Palace offers 1,014 guest rooms and suites. Amenities include 3 pools, lighted tennis court, basketball and sand volleyball courts, 6 restaurants/lounges and a full-service spa. Located inside Walt Disney World, next to Disney Springs, featuring over 75 specialty shops/restaurants. Guests enjoy access to 4 Disney golf courses and complimentary transportation to all Disney theme parks. ... more less
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- Also Known As:
- Buena Vista Palace Hotel And Spa
- Buena Vista Palace Orlando
- Lake Buena Vista Palace
- Buena Vista Palace Hotel & Spa