This is one of those great internet resorts where you get to the check in - to find out that the deal that you signed up for was all a big lie. My advice is to have a strong cup of coffee and have everything in writing before you check in, because no matter what arrangement you make, they are skilled at trying to get away with additional expenses. It is like you are talking to a shady salesman and not a guest services host.
The spa loves to charge double for services - if you use the spa, pay up front or not at all. They attempted to triple charge us which didn't work. We also had $100 credit for the spa which was a dishonest lure that they did not honor.
The valet service didn't think I would notice the 600 extra miles on my rental car. The hotel - breakfast and pool was in great shape. Our room was standard - below standard when it comes to having to argue for some basic things like conditioner and shampoo. There is a nature pond very close to the pool - so you will be swimming with ducks.
- Official Description (provided by the hotel):
- The Buena Vista Palace Hotel & Spa offers 1,014 guest rooms and suites. Amenities include 3 pools, lighted tennis court, basketball and sand volleyball courts, 6 restaurants/lounges and a full-service spa. Located inside Walt Disney World, next to Downtown Disney, featuring over 75 specialty shops/restaurants. Guests enjoy access to 4 Disney golf courses and complimentary transportation to all Disney theme parks. ... more less
- Reservation Options:
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- Also Known As:
- Buena Vista Palace Hotel And Spa
- Buena Vista Palace Orlando
- Lake Buena Vista Palace