We stayed from the 22nd December until 5th January. We picked the hotel for it's location and the free shuttles even though we had a hire car. The room was spacious and the bed was one of the most comfortable we have ever slept in. It was serviced every day but there was a degree of inconsistency as to the amount of cups we had for the coffee maker, some days 1 others 4. Bit of a pain having to ring housekeeping after a long day out to get these delivered. The room could have done with being dusted, we don't think it was done during our stay. Also the balcony needed a sweep. Having said all of this the staff were helpful and we thoroughly enjoyed our stay. We were a bit concerned after reading some of the comments on here before we went but we believe you only get back what you put in. If you are friendly towards the staff they are more likely to help you. Things won't always run smoothly in a hotel of this size but if you have a problem and it is resolved quickly and efficiently then there should be no cause for complaint.
- Official Description (provided by the hotel):
- The Buena Vista Palace Hotel & Spa offers 1,014 guest rooms and suites. Amenities include 3 pools, lighted tennis court, basketball and sand volleyball courts, 6 restaurants/lounges and a full-service spa. Located inside Walt Disney World, next to Downtown Disney, featuring over 75 specialty shops/restaurants. Guests enjoy access to 4 Disney golf courses and complimentary transportation to all Disney theme parks. ... more less
- Reservation Options:
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- Also Known As:
- Buena Vista Palace Hotel And Spa
- Buena Vista Palace Orlando
- Lake Buena Vista Palace
- Buena Vista Palace Hotel & Spa