We stayed here for a company event. We arrive late in the evening around 8 pm. Upon check in, we were given our keys and headed up to change for the party.
Except, oops, that was someone else's room. We walked out and returned to check in. The employees seemed pretty passé about it, but apologized & gave us new keys to a room a few doors down and next to the elevator.
Ugh! I thought. But I never did hear the elevator. I was nervous about leaving my belongings in the room even though it was just my clothes.
We put the do not disturb sign up just in case another unsuspecting group was given our room key. Can't really keep out a dishonest person but I know I didn't touch anyone's stuff in that other room.
The room was nice and reasonably clean. It was an accessible room and the hand held shower squealed very loud! Thought it would kill me! I read elsewhere it was outdated and that was not the case in our room. It was updated and nice light colors.
The location is good for downtown Disney, on the very end though opposite of The House of Blues. We did not use the shuttle bus that was part of the $20/day resort fee.
I can't understand why these fees aren't just included in the room price. The room was very reasonable and I've paid 3x's as much for a room at Embassy Suites that wasn't as nice.
I was leery about the key situation and would not feel super cozy about leaving my stuff in my room if I was staying for awhile. But if that doesn't bother you, it was a nice place.
- Official Description (provided by the hotel):
- The Buena Vista Palace Hotel & Spa offers 1,014 guest rooms and suites. Amenities include 3 pools, lighted tennis court, basketball and sand volleyball courts, 6 restaurants/lounges and a full-service spa. Located inside Walt Disney World, next to Downtown Disney, featuring over 75 specialty shops/restaurants. Guests enjoy access to 4 Disney golf courses and complimentary transportation to all Disney theme parks. ... more less
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- Also Known As:
- Buena Vista Palace Hotel And Spa
- Buena Vista Palace Orlando
- Lake Buena Vista Palace
- Buena Vista Palace Hotel & Spa