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“Needs New Management” 3 of 5 stars
Review of Villas of Grand Cypress

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Villas of Grand Cypress
4.5 of 5 Hotel   |   One North Jacaranda, Orlando, FL 32836-6699   |  
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$199 w/daily $50 credit
Ranked #1 of 328 hotels in Orlando
GreenLeadersBronze level
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Needs New Management”
3 of 5 stars Reviewed November 6, 2012

We are travelling the world for six months staying at hotels with our two sons (6 & 4years) for the duration. We came to Orlando, especially to come to Disney but to also enjoy some Golf. We decided to stay at The Villas of Grand Cypress because we were staying for 10 days. I would not recommend the Villas. If you do want to stay at the Hyatt then stay at the Hotel. Some feedback;

1. At the Villa's we were charged $16 per day (x 10 days) to hire a small mini fridge
2. The floors are thin so you hear the above or have people complain from below
3. Guests of the Villas can access The Starbucks at the Hyatt - the cost of the coffee is twice the cost and they work to ad hoc hours eg 7-12noon??
4. Concierge is below average

If you plan to stay in Orlando to attend Disney I would recommend staying at one of the Disney Hotels eg Wilderness Lodge if you plan staying longer I would recommend a hotel in Downtown Disney.

Enjoy!

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYost_DOR, Manager at Villas of Grand Cypress, responded to this review, November 14, 2012
Thank you for taking the time to tell us about your stay at the Villas. As you mentioned, our club suite accommodation, which is our most basic, comes equipped similarly to a typical hotel suite with a coffee maker and ice bucket, although guests are welcome to rent one of our mini-refrigerators to enhance their suite without upgrading to one of our one bedroom villa accommodations, which include a fully-equipped kitchen, washer, and dryer. These can be expanded into two-, three-, and four-bedroom villas, as well. We do our best to offer guests any number of accommodation and amenity options to fit their needs. We are also proud to announce that we are currently undergoing a significant renovation of all of our accommodations, through which we plan to modernize our rooms, equipping each and every type of accommodation with a refrigerator and other amenities, as well as working to reduce noise heard from other rooms. It is our desire that every guest feel pampered and refreshed after staying at our resort. We hope to welcome you and your family back to the Villas on your next trip to Orlando!
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676 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Kissimmee, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2012

Went to the Villas @ Grand Cypress to celbrate our 25th wedding anniversary. We had been to the Black Swan restaurant several times before and played golf on numerous occasions but never stayed the night since we live in Central Florida. I am also in the hotel business which makes me a little more critical. Nothing could have been better except when we left the Villas complex and went to the Grand Cypress Hotel to check out their sports bar on Saturday afternoon and found it closed? We returned to the Villas sports bar and had a great time. Dinner at Nine 18 formerly the Black Swan was personal service at its best and the food was exceptional. Our accommodations were quiet, clean and comfortable.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYost_DOR, Manager at Villas of Grand Cypress, responded to this review, November 14, 2012
Thank you for your benevolent review of your time with us! We are so glad to read that after all this time that you have visited us to dine or golf, you were finally able to stay in one of our rooms! It is fantastic to read that you enjoyed your meal at Nine18 as well as your time at the Clubhouse restaurant, as we are very proud of the service and food prepared there by our chefs and their staff. We are excited and expectant to welcome you back to the Villas again sometime soon!
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Highland, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2012

Went to Villas of Grand Cypress for a meeting and this was my first visit to the resort. Beyond the extremely quiet and relaxing atmosphere what sets the resort apart is the staff. Recognition and greetings from everyone and very eager to please at all times as this is clearly a well trained staff. Great location also for easy drive to restaurants and attractions in the area.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYost_DOR, Manager at Villas of Grand Cypress, responded to this review, October 29, 2012
Thank you for your wonderful words about your time at our resort! It is wonderful to hear that our staff was attentive and polite through the duration of your stay. We aim to treat every guest like the VIP that they are. Our goal is to provide a relaxing resort experience to each of our guests, so it was so nice to read that you enjoyed so many aspects of your recent stay at the Villas of Grand Cypress! We can’t wait to welcome you and your friends back on your next trip to Orlando!
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Pendleton, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2012

Just cincluded a sales meeting at the Villas of Grand Cypress. The staff was very friendly and very customer service oriented. This is a beautiful place to take the family or just a nice relaxing getaway with the wife. The rooms were very spacious and clean. I would recommend this resort to anyone looking for a nice relaxing, quiet retreat. If you are a golfer, you will be in heaven at this resort.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYost_DOR, Manager at Villas of Grand Cypress, responded to this review, October 29, 2012
Thank you for your thoughtful and generous review of your stay at our resort! We are so pleased to read that you felt pampered, inspired, and comfortable during your time with us. It is our goal to provide each and every guest with a relaxing and pleasant stay. We hope to welcome you all back to the Villas on your next trip to Orlando!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Margate, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2012

I am a Salon owner and my staff and I were looking for a place to stay were we could all be together. We looked at private homes they wanted a 3 to 4 night min. We were excited to find the villas, the upkeep was great, the staff was so eagar to accommodate. Greg at the pool went above and beyond, super nice. Housekeeping drove by and waved and said good morning. My staff was very happy with the accommodation as well as the service. I would stay here again and highly reccommend.

Room Tip: All our rooms were super nice.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYost_DOR, Manager at Villas of Grand Cypress, responded to this review, October 19, 2012
We appreciate and thank you for taking the time to write all about your wonderful stay with us. As reflected in your review, we take great pride in the service we provide to our guests. We are thrilled to read that you enjoyed you and your team enjoyed your visit with us. Thank you for your kind words about our staff at The Villas of Grand Cypress. We look forward to welcoming your team back for another get together real soon.
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Livingston, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2012

Our family enjoyed everything about our stay (except that it was too short and we did not get a chance to play golf). I was impressed with everything, including check-in, housekeeping, quality of our unit, helpfulness and friendliness of all of the employees and the qualitiy faciltiies. The resort is beautiful and very well maintained, but it was the professional, friendly and positive attitude of all of the staff that was the most impressive. I would recommend the Villa of Grand Cypress without hesitation.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYost_DOR, Manager at Villas of Grand Cypress, responded to this review, October 19, 2012
Thank you for taking the time to review your stay with us. We are so pleased to read that you enjoyed your stay with us, and found our level of guest service to be worthy of mentioning. We look forward to welcoming you back to the resort on your next trip to Orlando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Estero, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2012

We stayed for two evenings and everyone at the resort was so friendly and professional.

The grounds were immaculate and the room was large and spacious. It's our new favorite place to stay in Orlando!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JYost_DOR, Manager at Villas of Grand Cypress, responded to this review, October 19, 2012
Thank you for taking the time to write a review from your recent stay with us. Receiving feedback from our guests is very important to us. We are pleased to read that you and your family enjoyed your experience with our amenities, accommodations and employees. We take pride in our resort and look forward to providing you with a memorable experience on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Villas of Grand Cypress

Address: One North Jacaranda, Orlando, FL 32836-6699
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Orlando
#1 Luxury Hotel in Orlando
#1 Romantic Hotel in Orlando
#2 Family Hotel in Orlando
#17 Green Hotel in Orlando
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Villas of Grand Cypress 4.5*
Official Description (provided by the hotel):
With its appealing atmosphere of seclusion and easy proximity to entertainment attractions across central Florida, the Villas of Grand Cypress is the go-to destination for business and leisure travelers in Orlando. Located adjacent to Walt Disney World yet seemingly a world away, the 1,500-acre resort features 146 luxury villas, world-class amenities, ample meeting space, and engaging activities including 45 holes of Jack Nicklaus Signature-designed golf, the renowned Grand Cypress Academy of Golf, and complimentary bicycles. ... more   less 
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Also Known As:
The Villas Of Grand Cypress Hotel Orlando
Hotel Of Grand Cypress
Of Grand Cypress Orlando
Villas Grand Cypress

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