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“Ideal location for Universal Orlando” 4 of 5 stars
Review of Sonesta ES Suites Orlando

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Sonesta ES Suites Orlando
3.5 of 5 Hotel   |   8480 International Drive, Orlando, FL 32819   |  
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Sonesta Summer - Save 30%
Ranked #46 of 327 Hotels in Orlando
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Ideal location for Universal Orlando”
4 of 5 stars Reviewed June 6, 2014

Great space and value for a family trip to Orlando. Two bedroom, two bath suite was perfect for family of 4. Staff very helpful and accommodating. Having a kitchen was great, but grocery stores not plentiful.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Sonesta

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaStaff, Manager at Sonesta ES Suites Orlando, responded to this review, June 15, 2014
Dear Guest,

Thank you for taking the time to provide your feedback regarding your recent visit. We are very pleased that you and your family enjoyed your visit with us, and that our staff were accommodating and met your expectations. We apologize if our EShopee did not have something you were looking for, as our staff would have been more than happy to provide you with direction for what ever you may have been looking for. We appreciate your feedback and hope you have you as our guest again in the future.
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1,048 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Valdosta, Georgia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 5, 2014

My family visited Orlando again after many trips. I had never heard of the Sonesta Es Suites before. I can just say that this was the best trip ever. We stayed in a two bedroom suite. The beds were super comfortable. The room was very clean with plenty of room. When I entered the hotel to check in, everything was clean and fresh and newly remodeled. Vanessa is the greatest. I could tell that she really cares about her job and her customer service is premier and the staff is very friendly. I was surprise to see that there was a lot of security personel which made me feel safe. We were there to visit Sea World, which was only a 5 minute drive. We will be visiting Orlando again and I already know where we will be staying. When I returned to work after my trip, I told all my co-workers about how great my stay was and suggested that when they take a trip to Orlando, that they need to stay at the Sonesta Es Suites. I can't say anything bad about my stay. It was great!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaStaff, Manager at Sonesta ES Suites Orlando, responded to this review, June 6, 2014
Dear Guest,

Thank you for choosing to stay with us, and providing your feedback regarding your recent visit. We are very pleased you and your family enjoyed our reimagined property, and we truly appreciate you sharing your positive experience and recommending our property. Our staff strive daily to ensure our guests are satisfied, and Vanessa is a great example of that. We will celebrate your comments with her and the team, as she truly enjoys going above and beyond for our guests. We thank you once again, and look forward to having you as our guest again soon.
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Augusta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 3, 2014

I visited Sonesta ES Suites Orlando, FL this past weekend. I was only there for a weekend getaway to help a friend celebrate her 30th birthday. We stayed in a 2 bedroom suite that was awesome. The hotel is newly remodeled and the rooms look great. The hotel is along International Drive in a GREAT location. There are nearby restaurants and bars that are in walking distance. I would definitely recommend this place to a friend. Since we only used the hotel for sleeping I can't disucss any of the hotel amenities but I'm thinking breakfast has to be good because the breakfast area was FULL when I passed through for checkout.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaStaff, Manager at Sonesta ES Suites Orlando, responded to this review, June 5, 2014
Dear Guest,

We truly appreciate you taking the time to share your feedback. We are very pleased you enjoyed our reimagined suites, and that you and your friend enjoyed her birthday weekend. Thank you for sharing your experience with your friends and recommending our property. We hope you will visit us again soon, and be able to enjoy the other amenities our property has to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Saint Lucie, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 3, 2014

First of all. Ask for Missy..don't call her Melissa. ..She is the greatest. .great sense of humor, accommodating and patient..The room was extravagant. .Kudos to the housekeeping...There was not a spec of dust anywhere..Room was ultra comfortable.to a point where my wife wants their beds!! Breakfast was tasty and the kitchen staff kept it clean and full.KAT, Your bartender was perfect and the long island iced teas are incredible..We will only stay sonesta when we come to Orlando

Stayed June 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaStaff, Manager at Sonesta ES Suites Orlando, responded to this review, June 5, 2014
Dear Guest,

Thank you for sharing your feedback regarding your recent visit. We are very pleased that you and your family enjoyed your stay. The staff strives daily to ensure all of our guests are satisfied, and we are so pleased that Cat and Missy made your stay memorable; we will be certain to celebrate your comments. We truly appreciate your willingness to return, and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke on Trent
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 3, 2014

We stayed in a 2 room suite, the bedrooms and sitting areas are great. The kitchen is good for a quick snack although probably not good enough to prepare proper meals, not that this really matters when so many of the restaurants and bars on I Drive are within walking distance. The breakfast provided is a self service selection of cereals, toasts, pastries, fruit and American style hot food and is reasonable enough with its main advantage being the speed and convenience it offers when you want an early start to be first in line at the theme parks. The pool area is basic but ok to relax in after a busy day out. The only negative we found was the lack of balconies to the rooms and outside space in general, you can sit on the 2nd floor pool deck in the evening when the pool has closed but this isn't really convenient unless your room is close by.

Room Tip: 2nd floor rooms near the pool deck are good, avoid ground floors next to the external gates which ar...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaStaff, Manager at Sonesta ES Suites Orlando, responded to this review, June 5, 2014
Dear Guest,

Thank you for taking the time to provide your feedback regarding your recent visit. We are pleased you enjoyed our reimagined suites, and apologize for the lack of balconies, as this feature was not part of the original building design. We are pleased that you enjoyed our breakfast options, and will share your feedback with our F&B team. We appreciate you choosing to stay with us, and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montego Bay, Jamaica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

,Stayed with family in this wonderful place, clean, newly renovated spacious suites. Staff friendly and helpful. Good breakfast included. Close to shops and restaurants. Well worth the stay considering the very good price. Absolute value for money

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaStaff, Manager at Sonesta ES Suites Orlando, responded to this review, June 3, 2014
Dear Guest,

Thank you very much for taking the time to provide your positive feedback regarding your recent visit. We are very pleased that our property met your expectations, and that you felt value for the price paid. Our staff strive daily to ensure our guests are satisfied, and we truly appreciate you sharing your experience. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 2, 2014 via mobile

Rooms were amazing due to recent renovations. I just hope they stay that way as this will be my go to place in Orlando. Breakfast first morning was OK. Second morning breakfast seemed to be better but crowded so we ended up at a restaurant.

The hotel was very quiet with the amount of people staying. We always found a parking space. There was key access to enter so we felt very safe.

The elevators seemed to skip the renovations,they were slow or appeared to be non functional off and on.

The water in the bathroom toliets seemed to have a strong odor almost like sulfur or sewage.

Overall its was a great stay and will stay again.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SonestaStaff, Manager at Sonesta ES Suites Orlando, responded to this review, June 5, 2014
Dear Guest,

Thank you for sharing your feedback regarding your recent visit. We are very pleased you enjoy our newly reimagined property, and will do everything in our power to keep the property clean and bright. Please accept our apology in there was an odor in the restroom water, we will have our Engineering team look into that immediately. We appreciate you willingness to return, and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta ES Suites Orlando

Address: 8480 International Drive, Orlando, FL 32819
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Orlando
#50 Family Hotel in Orlando
#75 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sonesta ES Suites Orlando 3.5*
Number of rooms: 146
Official Description (provided by the hotel):
Sonesta ES Suites Orlando offers a convenient International Drive location near the Walt Disney World Theme Parks, Universal Orlando, and Sea World Orlando. With a fresh modern appeal, all guest suites, public space and dining options have been completely reimagined. Offering brand new One and Two Bedroom Suites (sleeping up to 8 guests), a complimentary upgraded breakfast buffet each morning, a new take on Happy Hour, on-site Shoppe convenience store, and The Pour, our new lobby lounge. The hotel also offers complimentary WiFi, onsite fitness room, heated swimming pool, business services, laundry, a complimentary shuttle to Walt Disney World and Universal Orlando, and an adjacent I-Ride Trolley Stop which provides transportation to Sea World, Aquatica, Wet N'Wild, and the Orlando Premium Outlets. Guests appreciate this contemporary hotel near restaurants, shops and attractions easily within walking distance. ... more   less 
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Also Known As:
Staybridge Suites Orlando Hotel Orlando
Orlando Staybridge Suites

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