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“Big Improvement over the old Sheraton” 4 of 5 stars
Review of Doubletree by Hilton Orlando at SeaWorld

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Doubletree by Hilton Orlando at SeaWorld
3.5 of 5 Hotel   |   10100 International Drive, Orlando, FL 32821   |  
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2015 Citrus Bowl
Ranked #112 of 326 Hotels in Orlando
Aliso Viejo, California, United States
Top Contributor
112 reviews 112 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
“Big Improvement over the old Sheraton”
4 of 5 stars Reviewed February 7, 2013

Stayed at this property 8 years ago when it was a Sheraton and it was a DUMP! When I found out it was now a Hilton property I decided to try it again, I'm glad I did! The staff was very good and the rooms in the tower were very nice and clean. I do think the beds need to be replaced but they were usable. As always got a nice cookie on arrival and felt welcome! Get the breakfast package for 2 if you can its an excellent deal and the buffet was one of the best I've ever seen!

Room Tip: Spend the extra 10 bucks to get a "Fresh Room" will likely get you in the tower
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, February 11, 2013
We are thrilled you had the opportunity to visit the Doubletree by Hilton Orlando at SeaWorld and enjoyed the upgraded guest accommodations. It is great that you were able to enjoy our Bed and Breakfast Vacation Special during your stay and we appreciate your feedback. Thank you and we look forward to welcoming you back again soon.
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3,874 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (917)
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 6, 2013 via mobile

We arrived for a business meeting and thinking we were going to be staying in the actual double tree building but we stayed in a what look like motel on the out skirts when you walked in it smelt like mold and mildew and then I saw mold in the shower hair in the skin the faucet looked like it hadn't been cleaned the bathroom floor was gross hair in the corners. And mold on the ceiling in the bathroom. I was utterly discusted I will never stay here again.

  • Stayed February 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, February 11, 2013
It is disheartening to learn your stay was not as you expected. We appreciate you bringing these points to our attention. We will have the maintenance team look into and address any areas of concern. Thank you and we hope to welcome you back to enjoy our hotel from a different point of view.
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west midlands
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 6, 2013

we were advised by our travel operator how good this hotel was,he was right 6 of us went to celebrate our daughters 21st, rooms were excellent the facilities were very clean and comfortable,the restaurants were very good value for money, and the cookies on arrival were a lovely added touch, new years eve we booked the restaurant to celebrate my daughters birthday, they couldnt do enough for us, nothing was too much trouble and we enjoyed every minute of our stay

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, February 11, 2013
Happy Birthday to your daughter! We are delighted to learn your overall experience with us was wonderful and we appreciate you sharing your experiences with us. It is great that you enjoyed our recently renovated rooms and the amenities available. Thank you and we look forward to welcoming you back to the Doubletree by Hilton Orlando at SeaWorld again soon.
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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 6, 2013

We stayed here for 4 days the week before Christmas and then after a trip to Key West we came back and stayed here again.The first 4 days we stayed in a tower room which was very nice and apart from some minor problems with the key to the room not working and being charged for water we hadn't had, the stay wasn't too bad.I did feel that the hotel lacked any atmosphere there were hardly any promotions to encourage you to stay and drink or eat in the hotel.Breakfast was expensive so after the first day we ate across the road at the village Inn where we were welcomed, and with an excellent breakfast menu at reasonable pricess we were spoilt for choice.I also thought the bar prices in the hotel were expensive.
When we returned from Key West we were put in a resort room on the first floor.The room itself was ok but the beds were very small not big enough for two,which surprised me coming from the uk.The location of the room wasn't great and if I were to stay again I would go for a tower room.I did think the gardens were nice and well presented as was the pool area.The location on I drive was a bit further out from the centre than we would of liked but excellent for Sea world as you can walk to it.I think that there are better hotels on I drive for the money so wouldn't stay there again

Room Tip: go for a tower room
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, February 11, 2013
Thank you for sharing your perspective regarding your visits to the Doubletree by Hilton Orlando at SeaWorld. A variety of discount packages are available when staying with us and our Bed and Breakfast Vacation Special includes deluxe guest room accommodations and a full breakfast per person each morning of your stay. Complete details are available on our website. It is our hope that our guests will reach out to us should they have any concerns during their visit so we can address any concerns immediately. It appears we did not have the opportunity to do just that and we regret any inconvenience you may have experienced. Thank you for sharing your perspective and we hope to welcome you back again soon.
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leicester,UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 6, 2013

Me and my husband got married in Florida 2010 and loved the hotel and it's layout, fab customer service and decided to go back last year in May 2012 with our 4 year old little girl.

Well as i remember the rooms were fab in 2010 and they were just exactly the same 2012, spotless!!!! Greeted at reception with a warm cookie and a helpful member of staff.

The newspaper on the door every morning was a lovely added touch our stay.

We were alittle disheartened when the kids club they had in 2010 was no longer in use, with no reason as to why. wasn't too bad as we had plenty of day outs planned but....when we didn't my little girl wanted to use the swimming pool.

The last weekend of our stay they had a gay event! which i wouldn't minded if we had been told upon our arrival that this was going to be happening. Two of the swimming pools at certain times were blocked off due to the event and with having a 4 year old little girl who loves to swim it was so upsetting for her not to be able to swim when the events around the pool were on. I just wish were told by a member of staff on our arrival. As it put us on a bit of a downer on the last few days when our little girl wanted to swim.

But will gilve them the benefit of the doubt and would love to return as it's a beautiful, clean, friendly hotel :)

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, February 11, 2013
We are delighted you were able to visit the Doubletree by Hilton Orlando at SeaWorld with your family. It is always great to welcome back guests and we can't thank you enough for your loyalty. There are times when large events at the hotel do cause certain areas to close for a period of time and we regret any inconvenience you may have experienced. We will share your feedback as we continue to improve in our services offered to our guests. Our Hideaway Cove Kids Club offers a variety of activities for families and children throughout the resort and more information is available on our website. We'll have more warm cookies waiting and look forward to your next visit.
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Quito, Ecuador
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2013

My name is Maria Isabel and I live in Quito - Ecuador, my sister, my nephew and me spent 5 days at Doubletree and we had a good time in this hotel. The staff were helpful and friendly therefore I want to thank you so much at Jairo because he helped us in everything and would definitely recommend the Doubletree, great location and it is the best hotel we've ever stayed in and will definitely stay again next time we visit Orlando Florida !!! …

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, February 11, 2013
We are delighted your stay with us was enjoyable. It is great to learn everyone had a great time and we appreciate your feedback. I look forward to sharing your comments with the team. We look forward to welcoming you back to the Doubletree by Hilton Orlando at SeaWorld the next time you are in Florida.
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Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 4, 2013

I stayed for four days for a conference. Excellent services and food - and a beautiful environment. My room was one of the old rooms (not in the tower,) but it is "re-modeled." Includes a microwave, refrigerator, etc. Bathroom is clean and quiet, though not luxurious. Great value.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubtletree_Orlando, General Manager at Doubletree by Hilton Orlando at SeaWorld, responded to this review, February 15, 2013
We are happy you were able to visit the Doubletree by Hilton Orlando at SeaWorld for you recent business trip. Your comments regarding the services are appreciated. All of our guest rooms have been upgraded recently and we are delighted you were able to enjoy your stay. Thank you and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Orlando at SeaWorld

Address: 10100 International Drive, Orlando, FL 32821
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Spa Hotel in Orlando
#48 Romantic Hotel in Orlando
#82 Business Hotel in Orlando
#93 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Orlando at SeaWorld 3.5*
Number of rooms: 1102
Official Description (provided by the hotel):
The Doubletree by Hilton Orlando at SeaWorld. Conveniently located adjacent to SeaWorld and its water park Aquatica and just minutes away from Universal Orlando Resort, Walt Disney World and the Orange County Convention Center. ... more   less 
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Also Known As:
Doubletree By Hilton Orlando At Seaworld Hotel Orlando
International Plaza Orlando

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