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“Good but not great” 4 of 5 stars
Review of Renaissance Orlando Resort at SeaWorld

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Renaissance Orlando Resort at SeaWorld
4.0 of 5 Resort   |   6677 Sea Harbor Dr, Orlando, FL 32821-8092   |  
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Ranked #48 of 328 hotels in Orlando
Del Mar, California
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
“Good but not great”
4 of 5 stars Reviewed January 14, 2013

Liked the staff, the room and amenities. The food was over-priced and only "OK." I was surprised to find a coffee pot "hidden" on the top shelf of my closet on my last morning here. As a Marriott Gold Member I got no special perks - very odd.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Manager at Renaissance Orlando Resort at SeaWorld, responded to this review, January 16, 2013
Thank you for posting the review! We are glad that you like the staff, room and amenities in general. However we regret that you did not feel appreciated as a Gold Elite Member with Marriott Rewards. Please contact me as your earliest convenience at 407-351-5555. I would like to have the opportunity to discuss it further and be able to rectify the situation. Thanks again.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (492)
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English first
Sao Paulo, SP
Top Contributor
137 reviews 137 reviews
41 hotel reviews
Reviews in 42 cities Reviews in 42 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 12, 2013 via mobile

it's a huge and enormous hotel. First of all, if you really go there, ask to stay close to the elevators. Otherwise, you will need to walk a little depending of your room.
I stayed there for 8 nights and all the staff was very friendly, specially Jasmine and the Argentinian girl ( front desk).
At the end we got surprised with the bill. I think we could have spent the same staying in a hotel more comfortable and less crowded.
I had bought a sandwich in the market and no one in the hotel, including the kitchen has let me use the microwave. It means you are obligatory to eat their food.
Another thing was the refrigerators , they put in the rooms some that doesn't work. If you don't complain about it, they won't do anything.
The wireless Internet costs 15 usd a day.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Manager at Renaissance Orlando Resort at SeaWorld, responded to this review, January 16, 2013
We appreciate you took the time to review the resort and shared your experience. We are happy to know that Jasmine and Fernanda made a great impression! We also wanted to apologize for the inconvenience with the refrigerator in your room. We certainly regret not being proactive. We hope you give us another chance and visit us again.
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2013 via mobile

We stayed here for a 2 night Seaworld visit following a cruise. It was only a 5-minute walk to Seaworld, which we found fantastic. The Quick Queue passes are great to have during busy times. The pool and pool area are beautiful - it is a very big pool surrounded by many comfortable loungers. It could be easy to stay here for a week-long stay - my children would have loved to spend a full afternoon at the pool. We didn't ever make it to the water play area.

All staff we encountered were professional and courteous. One of our bags was accidentally left with bell services following check out, which we didn't realize until we were at the airport. We called the hotel and they immediately brought the bag to us at the airport, for which we were very grateful.

The hotel is clean and well-maintained, however, our room was beginning to look a little "tired". Overall, we were pleased with our room and we would recommend this hotel.

Stayed January 2013, traveled with family
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RenaissanceGuestSvcs, Manager at Renaissance Orlando Resort at SeaWorld, responded to this review, January 16, 2013
Thank you for sharing this comment! We are very pleased to hear that we have reacted fast enough to be able to bring the luggage to the airport. We are looking to see you and your family next time for a week-long stay.
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Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 10, 2013

Front desk is really on their game, first time they see someone waiting in line they ask what you need and make it happen asap. AC was not working in our room…called room service they had someone in our room within 15 minutes, fixed it the first time and called back to make sure maintenance fixed the problem. Anything we needed extra they brought us no questions asked. Rooms were extremely quite could not hear neighbors or hallway noise. Great space for kids and people watching on the mail floor to hang out. Pool area has games, fire pits, towel service. 2 hot tubes were great, hotel states the adult pool is heated but it was freezing while we where there during New Years. Right across the street from Sea World. Lots of parking. We enjoyed our stay. Beds were comfy with newer white bedding.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Manager at Renaissance Orlando Resort at SeaWorld, responded to this review, January 16, 2013
Thank you so much for taking the time to write a very detailed review. We are also happy to know that you enjoy the facility, and specially that we were able to address your request immediately and most important to fixed the AC. Thanks again and come back soon to enjoy again a great location.
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Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 9, 2013

From the time we checked in we knew we made the right decision. We checked in Dec 27th and departed Jan 2. We had the Junior Corner suite which was perfect for a husband & wife traveling with two children who won't sleep in the same sleeper sofa anymore. We had them bring in a rollaway bed and because it was a junior suite, there was ample room. The breakfast buffet was GREAT with many choices for the cost. The dinner in the same restaurant (the tradewinds) was good as well. the Boardwalk restaurant which is their casual dining option near the bar was also a hit with the whole family. The pools were wonderful as was the workout facility. The only I would say is that at other hotels of lesser quality, we would receive our daily restocking of the soaps and toiletries. This was not the case. We only received two the entire time we were there.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Manager at Renaissance Orlando Resort at SeaWorld, responded to this review, January 16, 2013
Thank you for posting the review and starting the year with us! We are glad that you and your family found the room comfortable along with the rest of the facilities. We regret that you did not receive the service you expected in your room, and for that we offer you an apology. We will address this with the Director of Services to keep improving in this area. Thanks again and come visit us soon.
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Naples, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2013

We went for a long weekend. It was my husband, 5 year old son, myself and another family with young children. We spent a day at Seaworld and two days at the hotel. It was clean, and very kid friendly. There was fun food options and so much for the kids to do between the game room and pools. Just having a drink in the lobby was entertaining. Rooms were a good size, but I was most happy about the bathroom... very clean. We would definitely stay there again. Breakfast was soooo yummy, but very expensive.

Room Tip: Request the highest floor available facing the park.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2013

Stayed 12to26th Dec 2012, Front desk excellent so welcoming and bend over backwords for your every request,Concierge first class booked park tickets October were waiting when we arrived.
They made our Ruby wedding anniversary feel so special champage and strawberry covered chocolates in our room what a lovely gesture.Thank-you once again everybody.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceGuestSvcs, Manager at Renaissance Orlando Resort at SeaWorld, responded to this review, January 16, 2013
Thank you for choosing us to celebrate your Ruby Wedding Anniversary! We are glad that you enjoy the strawberries and champagne and we hope to see you back before your next anniversary.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Renaissance Orlando Resort at SeaWorld

Address: 6677 Sea Harbor Dr, Orlando, FL 32821-8092
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Orlando
#16 Spa Hotel in Orlando
#18 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#31 Business Hotel in Orlando
#57 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Orlando Resort at SeaWorld 4*
Official Description (provided by the hotel):
Dive in and discover your perfect Orlando vacation at Renaissance Orlando at SeaWorld. Welcomed with complimentary champagne or sparkling cider, you’re the king of the sea when you stay at the Renaissance. Among the largest guest rooms in the area, choose a room with one king bed and sofabed or a room with two queen-sized beds. All include a 32-inch plasma TV and oversized bathrooms with double sink vanities topped with Aveda shower products. Conveniently located to three awesome theme parks, the Renaissance also offers additional coolness for every guest. Health nuts: enjoy the workout facility, accented with personal flat screens on your treadmill of choice. Caffeine-aholics: there’s a REAL, full-sized Starbucks located lobby level. Dining options include Mist Sushi & Spirits serving sushi and handcrafted cocktails; Tradewinds Restaurant serving American comfort food; Palms Pool Bar & Grill which offers free WIFI and casual dining in a relaxing setting and Boardwalk Sport Bar, the perfect place to unwind and enjoy refreshing beverages, imported and domestic beers and light snacks. Competitive siblings: duke it out in a mean game of Foosball or Ping Pong. Luxury-seekers: indulge in the lavish Neu Lotus spa. Catch a wave of family adventure as you splash the day away with the kids in the on-site water park, R Aqua Zone, complete with a thrilling 120-foot water slide, water jets, a rain tree, and more. Papa Penguins and Mommy-mermaids glide in the signature pool or bask in the sun loungers. As night falls, cozy up at one of the fire pits and let your day melt away. Provide your family with the resort that has all the right touches for an exquisitely fun experience. It’s all here. Take the plunge. ... more   less 
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Also Known As:
Renaissance Orlando Resort At Seaworld Hotel Orlando
Renaissance Orlando Hotel
Orlando Renaissance
Renaissance Hotel Orlando
Renaissance Orlando Resort Seaworld

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