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“Best hotel hands down!” 5 of 5 stars
Review of Renaissance Orlando Hotel Airport

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Renaissance Orlando Hotel Airport
3.5 of 5 Hotel   |   5445 Forbes Place, Orlando, FL 32812   |  
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Ranked #21 of 326 Hotels in Orlando
1 review
“Best hotel hands down!”
5 of 5 stars Reviewed December 30, 2013 via mobile

Our flight was cancelled to return home and West Jet put us up in this first class hotel. We received 2 complimentary meals for our family as well and used one at the hotel. The staff kept the restaurant open past it's closing time of 10pm and went above & beyond to ensure that we were looked after. The beds were heavenly to sleep in. They even let us use some facilities that were closed.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Renaissance Orlando Hotel Airport, responded to this review, December 31, 2013
Your awesome review of our hotel is greatly appreciated! Glad we were your selected hotel for your unexpected layover overnight and we pride ourselves on being the best hotel in the Orlando airport area. I've shared your wonderful comments with all of our Renaissance team members. Each of them take great pride in delivering the execllent guest service experience that you wrote of. We sincerely hope that you are a return guest one day for a planned stay. Thanks again!

Jim Berkley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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629 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Philadelphia, PA
Top Contributor
52 reviews 52 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed December 26, 2013

This was a decent airport hotel for the business traveler. Located close to the airport and major roads, room was quiet and fairly sized. The hotel restaurant was surprisingly good. I didn't like paying for internet access and parking. This was my only major complaint

Stayed December 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Renaissance Orlando Hotel Airport, responded to this review, December 27, 2013
Your postive review of our hotel is greatly appreciated! I've shared this with all of our staff here at Renaissance Orlando Airport Hotel and we take great pride in delivering the execllent service and products experience that you wrote of. We sincerely hope that you are a return guest soon with us. Thanks again!

Jim Berkley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudson, Florida
1 review
5 of 5 stars Reviewed December 25, 2013

As a gold member of Marriott rewards, it's difficult to locate properties in Orlando area, that don't classify themselves as resorts, disqualifying you from many perks achieved. Renaissance Orlando Airport, offers all the amenities you expect. Easy access, both non-toll and toll roads to / from all Orlando areas, all destinations ( Theme parks, shopping, dining ) are moments away. We originally found and stayed here, arriving on a late night flight, prior to our families ( small children in tow ), Disney vacation. It was the easiest in / out, saving 2 days of car rental utilizing the Hotel's airport shuttle. Arriving after 7 pm, we just went to the Hotel and relaxed, after breakfast the next morning, I went back to airport to get the rental car with my son, while wife and daughter readied vacation matters. We were back at Hotel within an hour and on our way. With reservations the night before our return home, we arrived at the Hotel, settled in, took rental car back, stayed the night and had an easy airport experience for our return home. That was many years ago, and we repeated this a couple of times, prior to the kids growing up. Now that the kids are older, and we now reside in Tampa area, when traveling to Orlando, we utilize Renaissance Orlando Airport for our overnight stays. The Breakfast is superb, the staff friendly, rooms comfortable and quiet, Lounge and dining offer an array of delicious food and beverage, and you can always utilize room service if your interested in staying in and catching an on-demand movie. We're planning New Years stay again this year, with our last young ( senior HS ) in tow. Remember to check Marriott.com rates as well as AAA if associated.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Renaissance Orlando Hotel Airport, responded to this review, December 26, 2013
WOW-A huge thank you from the Renaissance Orlando Airport Hotel for your glowing review. We were so pleased to see your delightful feedback and hearing that our team delivered exceptional service again. We truly thrive on hearing how we are doing in the eyes of our customers because our Renaissance ambassadors are passionate when it comes to taking care of our guests and providing memorable experiences. It's humbling that your loyalty to us is so well described and we are quite grateful for being your "go to" Orlando choice of hotels. Again, thanks for taking the time post a review and for recommending us to the Trip Advisor world. We do hope you will visit our hotel again soon and we look forward to serving you in the future.

Jim Berkley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosemount, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 25, 2013

We hold 5 business meetings a year at the Renaissance because of the staff, facility and attention to detail. From the initial inquiry to the final invoice the experienced staff is with you each step of the way to insure your event runs seamless. Stacy and Cynthia make it happen for our organization.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Renaissance Orlando Hotel Airport, responded to this review, December 25, 2013
Greetings from the Renaissance Orlando Airport Hotel. We were so pleased to see your delightful review and reading that our meetings & events teams delivered exceptional service for your December event!Again, thanks for taking the time post a review, for the recognition of Cynthia & Stacy, and I've shared your comments about your meeting with our team! Looking forward to hosting your next ones!

Jim Berkley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2013

I went to this location on vacation for 3 days and at check in I was greeted by Anna and Chelsea was great for me gave me an Excellet room and made my whole stay great I didnt get a chance to go to the restaurant but it looked really nice. Housekeepers also very pleasent.. Nice Large Bathrooms.. I would recommend this Hotel to anybody that wanted to be treated well. And although our room was facing the Airport it wasnt load at all like you would expect.

Room Tip: I would say a High Floor
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  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Renaissance Orlando Hotel Airport, responded to this review, December 22, 2013
We really appreciate the great review you have shared about your recent stay with us. So glad that our hotel and staff provided an exceptional experience. Thanks for recognizing both Ann Marie and Chelsea in your review - I will certainly share this with them both. Yes, we are known for extra large bathrooms in our guestrooms and our friendly housekeeping staff. Thank you again and safe journeys until we see you again!

Jim Berkley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 20, 2013

I recently stayed at this property for a 2 day business meeting with about 50 attendees. Everything was excellent. The rooms were very clean, bright and good sized along with stylish and new fixtures, bathrooms and linens. The lobby was very chic and inviting. All the staff was great (many have been there for years and years) but especially the hotel meeting staff who worked the food and drinks in the back room of the bar. Would stay there again for business or pleasure (great location in central Orlando).

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Renaissance Orlando Hotel Airport, responded to this review, December 21, 2013
Thanks for the wonderful words and great review on your recent meeting. Our banquet team enjoys so much seeing the recognition you have provided. Our Banquet Service team is currently ranked #1 in the Renaissance brand system and we are very proud of them. We appreciate the excellent perspective you have written of and are thrilled that you loved our hotel. I will share your review with our whole staff and again thanks so much for the nice review.

Jim Berkley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuart, Florida
1 review
5 of 5 stars Reviewed December 18, 2013

We recently had a 1½ day meeting at the Renaissance Orlando Airport. This was our first event held at this hotel and we were really pleased with the staff and the hotel itself. Our guests were well looked out for and enjoyed their stay. Everyone from the sales staff to the catering staff were awesome. Thank you for a great meeting!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Renaissance Orlando Hotel Airport, responded to this review, December 19, 2013
Thanks for the wonderful words and great review on your recent first time meeting at Renaissance. Our banquet and culinary team enjoys so much seeing the recognition you have provided. Our Banquet Service team is currently ranked #1 in the Renaissance brand system and we are very proud of them. I will share your review with our whole staff and again thanks so much for the excellent review.

Jim Berkley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Orlando Hotel Airport

Address: 5445 Forbes Place, Orlando, FL 32812
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Orlando
#30 Romantic Hotel in Orlando
#71 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Orlando Hotel Airport 3.5*
Number of rooms: 298
Official Description (provided by the hotel):
Guests will love the updated oversized guest rooms, 24 hour room service, local dining options and proximity to all Orlando attractions. Complimentary WiFi in the lobby, 20,000 square feet of meeting space, on property dining options, and resort style pool. ... more   less 
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Also Known As:
Renaissance Orlando
Orlando Renaissance

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